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2 replies

R
Community Manager
Rach McIntireCommunity Manager
Community Manager
March 17, 2025

Hi @hilal_5816,

 

Welcome to the Premiere Pro forums! We are glad to see you here.  Are you thinking your issue is related to this one?  We need a few more details to help with this issue. Please see: How do I write a bug report?

 

I hope we can help you soon. Sorry for the frustration! 

R
Community Expert
Richard M KnightCommunity Expert
Community Expert
March 17, 2025

What format is the video?

A free program 'MediaInfo' in tree view will give you all the details.

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