Community Expert

P: 25.6.2 Missing Text Panel; Empty UXP Panels

Forum|Forum|6 months ago
November 22, 2025
80 replies
16179 views

Update 2, 12/13/25: See staff post indicating that this is fixed without updating the PR version:
https://community.adobe.com/t5/premiere-pro-bugs/p-25-6-2-missing-text-panel-empty-uxp-panels/idc-p/15630125#M59800

To test, you only need to open the stock panel: Window -> New Adobe stock. It should load with content. If it does not, and hangs with the spinning circle frozen, post back here. The workarounds should still be working if you have any issues.

Update 12/3/25: This update is based on my tests as of this morning. This does not appear fixed by updating to 25.6.3. This bug report focused on workspaces and the text panel. The list of symptoms is longer. There is another long thread that focuses on failure of export commands:
https://community.adobe.com/t5/premiere-pro-bugs/p-premiere-pro-won-t-export-ui-frozen-need-help/idi-p/15608051

Trigger: For some users, when the Adobe Stock panel is open, whether it is in focus or not, after 10-15 seconds, it fails to load and causes one or more of the symptoms identified. The Stock Panel is open by default in the Essentials, Learning, Editing, and Libraries workspaces, and perhaps others. Once the problem is triggered, you cannot recover without restarting PR. Reloading the project alone does not work.

Symptoms (Incomplete list):

The Export mode/dialogue window cannot be accessed using Ctrl+M; File -> Export -> Media; Quick Export; or clicking on the Export tab. File -> Export -> Send to media encoder still works.
Text panel is empty, shows as unchecked in the Window submenu.
Text panel is missing, shows as unchecked, and clicking it in the Window submenu does nothing.
Text panel transcript and captions become unresponsive.
“UXP Panel n” (where n is an increasing number as you change workspaces) appear instead of an actual panel (for me this has included the Text and the Adobe Stock panels).

Best Workaround:

The most effective and least limiting workaround is to avoid opening the stock panel by modifying your workspaces.
Set Window -> Workspace -> "Import Workspace from Projects" OFF. You can set it on, but then each project must be set up correctly.
Close the Adobe stock panel in any workspace you use. You can do this in PR even when the problems are present. Do not later use "reset to saved layout" unless you want to redo that process.
Or create custom workspaces once you close the stock panel.
Note that these workspace changes are in your preferences, so if you reset preferences you lose them.

Other Workarounds:

Resetting preferences, creating a new project, uninstalling/reinstalling 25.6.2, and other steps may result in PR “working,” but it may be because you have not loaded the Adobe Stock panel. As soon as you do, it fails.
Install PR 25.5.0. This works, but I believe it is not necessary to avoid this bug.
Open in the Captions and Graphics workspace and do not change workspace. This works because it does not open the stock panel, but it is unnecessarily limiting.

Original bug report 11/22/25:

When changing workspaces, the Text panel no longer appears; various empty panels show, e.g. "UXP Panel 3," "UXP Panel 4," etc. I do not see the problem in Beta 26.0.0.36.

I updated to 25.6.2 from 25.6.1. As always, when opening the first time, I reset preferences, cache, and plugin loading cache, and I created a new project. After seeing this problem, I restarted my PC and reset preferences, cache, and plugin loading cache, disabled third-party plugins, and created a new project. Same result. I then repeated that a third time to get more details. I confirmed I am in 25.6.2 Build 1.

"Import workspace" is off. I note that even with disabling plugins, 5 plugins are still available. I will explore that further.

PR opens in the Learning workspace. The Text panel is present, and is checked in the Window menu. I switched to the Captions and Graphics workspace, and the Text panel is still present, unlike each of the previous 2 times. I now switched to the Editing menu. In the panel group with the Project Panel, there is an empty panel "UXP Panel 3." There is no Text panel visible, and the Text panel is not checked in the Window menu. When I switch back to the Captions and Graphics workspace, the Text panel is not present, there is an empty panel "UXP Panel 4" in the Source monitor group, and the Text panel is not checked in the Window menu. (See screenshot.) I switched to the Learning workspace, the Text panel is not present, there is an empty panel "UXP Panel 5" in the Source monitor group, an empty panel "UXP Panel 6" in the Project Panel group, and the Text panel is not checked in the Window menu.

I closed and reopened PR, and opened the last project. It was (as expected) in the Learning workspace, and the Text panel was present. I changed to Captions and Graphics, then Editing, then Captions and Graphics, and then Learning. The same problems occurred with the exact results.

PR 25.6.2 PR Beta 26.0.0.36.

Win 11 Pro v11 25H2
i7-11700K, RAM: 640 GB. Single UHD monitor. NVIDIA GeForce RTX 3070, Driver: 566.36.

Stan

Show previous replies

Stan Jones

Author

Community Expert

@elias_2816,

> How do you close the panel? It is not showing up for me.

See my post here for a description of the default stock panel locations for various workspaces.

https://community.adobe.com/t5/premiere-pro-discussions/export-gt-media-won-t-appear-timeline-is-selected/m-p/15621854#M576005

It is possible for the bug to be triggered and then switch to a workspace where the panel is not open. When that happens, it may appear as, for example, "UXP Panel 3."

Stan

E

elias_2816

How do you close the panel? It is not showing up for me.

Stan Jones

Author

Community Expert

@Jason30182248hzt8,

Your original export issues may have been something different. In any event, try the workarounds for this bug:

https://community.adobe.com/t5/premiere-pro-bugs/p-25-6-2-missing-text-panel-empty-uxp-panels/idi-p/15604156

Stan

J

Jason30182248hzt8

Participant

Interestingly, this issue started for me on version 24 when the Export tab stopped working, and all export functions (context menu, CTRL + M) became unresponsive. So I removed Premiere and upgraded to version 25, but this only added to the problems, resulting in the transcript features not working and the UXP panel problem described above.

C

ching0101

I click Window> Text, but there's no response. Even if I restart Premiere, it still can't work.

Stan Jones

Author

Community Expert

What version of PR? That sounds like this bug:

https://community.adobe.com/t5/premiere-pro-bugs/p-25-6-2-missing-text-panel-empty-uxp-panels/idi-p/15604156

Before closing PR, switch to the Captions and Graphics workspace, then reopen and create a new test project. Does that work?

Stan

H

HustonCMichael

Participating Frequently

If you don't want to use the workarounds back step to 25.5.... versions.. I use 25.5.5
It might have diffrent bugs being older, but it hasn't had any negative issues on my work flow.

K

kinsey_9838

Everytime I try to open the export panel it doesn't respond at all. The line appears under the tab as if it is open, but it is not. Yes, I've setted the timeline first. No, I don't have a virus, I'm using a new computer. I've tried:

1. Resetting the workspace.

2. Resetting preferences.

3. Moving the media in the timeline into another project file.

4. Rendering and re-rendering the project.

5. Updating the software.

6. Re-Installing and re-starting it

7. Using an older version instead.

8. Clearing the media cache files.

Nothing has worked. The text panel also won't respond, so I can't use captions either. I'm using version 25.6.3 on a Microsoft Windows 11 Home, Version 10.0.26200 Build 26200. To reproduce the problem just try to export a project. Instead of opening the export panel, nothing happens. This is valuable to me because I can't post my tiktok edits without being able to export my projects.

Ann Bens

Community Expert

Known issue: close the New Adobe Stock panel and restart program.

K

kamaron_4122

Oh my gosh thank you so much, I just did this simple fix and everything is working how it should be again. I have spent HOURS trying to figure it out, deleting source files, re-installing adobe, asking chat gpt for answers, and scouring adobe community. I can't believe deleting adobe stock workspace and saving that preference has fixed it.

J

JPooley_Hearst

Participant

Windows users, this PowerShell script may help you. Run it while Premiere Pro is closed:

if (Test-Path "$env:ProgramFiles\Common Files\Adobe\UXP\PluginsInfo\v1\premierepro.json") { Rename-Item "$env:ProgramFiles\Common Files\Adobe\UXP\PluginsInfo\v1\premierepro.json" ("premierepro.json.bak_" + (Get-Date -Format yyyyMMddHHmmss)) }
if (Test-Path "$env:APPDATA\Adobe\UXP") { Rename-Item "$env:APPDATA\Adobe\UXP" ("UXP_old_" + (Get-Date -Format yyyyMMddHHmmss)) }

L

lot 7 media

Known Participant

you're over the target stan. here's what's completely replicable for me:

1. switching to the editing workspace kills all text and editing functionaliy. note: no stock window is visible nor is the NEW adobe stock ticked in the dropdown.

2. bouncing from captions and graphics to audio workspaces causes no issues but if you revert to saved layout everything bugs up.

the workaround for me: save out of your project WHILE YOU ARE IN CAPTIONS AND GRAPHICS. create a new project. open your current project. stay away from the editing workspace.

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