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P: Adobe Premiere Pro v26.2.0 (Build 65) Severe System Hang when Accessing Menus and Panels

Forum|Forum|3 months ago
April 18, 2026
45 replies
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Bug Report: Severe System Hang when Accessing Menus and Panels
App Version: Adobe Premiere Pro v26.2.0 (Build 65)

Issue Category: Performance / UI Responsiveness

Status: Recurring / Degrades over time

System Specifications
Processor: AMD Ryzen 9 5900XT 16-Core Processor (3.30 GHz)

RAM: 64.0 GB DDR4 3600 MHz

Storage: WD_BLACK SN770 NVMe SSD (Firmware: Latest/Current)

Operating System: Windows 11 Pro

OS Version: 25H2

OS Build: 26220.7872

Issue Summary
Opening any top-level menu or interacting with specific utility panels (Properties, Project Manager, Subtitles) causes Premiere Pro and the entire operating system to freeze for 5 to 7 minutes. The issue is cumulative; the application becomes increasingly sluggish the longer it stays open, eventually requiring a full restart to regain functionality.

Steps to Reproduce
Launch Premiere Pro v26.2.0 (Build 65) on Windows 11.

Perform standard editing tasks for a period of time.

Attempt to open any top-level menu (e.g., File, Edit, Clip) or the Project Manager.

Alternatively, use the Properties menu to adjust subtitle parameters, frame positioning, or zoom levels.

Expected Result
The UI should remain responsive, and menus/panels should open instantly without impacting system-wide stability.

Actual Result
The application stops responding immediately upon clicking a menu.

System-Wide Lockup: The entire OS freezes for 5–7 minutes. During this time, no other programs can be interacted with.

Performance Degradation: The "slug-like" behavior worsens over time during a single session.

Normal operation is only restored after a full application restart.

Additional Observations
Workaround Limitation: While keyboard shortcuts work initially, they do not prevent the freeze once a mouse-driven menu is accessed.

Hardware Note: Given the high-end specs (Ryzen 9 5900XT, 64GB RAM, NVMe SSD), this is clearly a software/UI conflict rather than a hardware bottleneck.

Note for Support: This issue significantly impacts professional workflows as it forces a complete system halt multiple times per hour. Please investigate potential memory leaks or UI rendering conflicts in Build 65.

Show previous replies

Avel384682290ts6

Participant

I am experiencing the same issue since the update. How can I resolve this?

一

一樹33758267b1gq

Participant

Thanks for your comment.

In my case, the issue was significantly improved by rolling back Premiere Pro from version 26.2 to 26.0.1.

After downgrading, the UI lag and temporary freezes—especially when adjusting shapes, text, or using menus—were resolved, and editing became stable again.

If you are experiencing similar behavior, I recommend trying an earlier version via Creative Cloud.

Hope this helps.

一

一樹33758267b1gq

Participant

Premiere Pro 26.2.0 (Build 65) has severe UI performance issues.

- UI becomes very slow even in a new project
- Changing font size causes noticeable lag or temporary freezing
- Menu operations are also slow and unresponsive
- Timeline playback itself is relatively smooth
- GPU acceleration (CUDA) is enabled and working correctly
- Media cache was cleared, but the issue persisted
- The issue occurs across multiple projects, including ones that previously worked fine

After reverting to Premiere Pro 26.0.1, all issues were resolved.

This strongly suggests a regression in UI or graphics-related performance introduced in version 26.2.

Premiere Pro 26.2.0（Build 65）で、UIの動作が著しく重くなる問題が発生しています。

・新規プロジェクトでもUI全体が重くなる
・フォントサイズ変更時にフリーズまたは大きな遅延が発生
・メニュー操作も含めて全体的に反応が鈍い
・タイムライン再生自体は比較的スムーズ
・GPUアクセラレーション（CUDA）は正常に動作
・メディアキャッシュ削除後も改善せず
・過去に問題なかったプロジェクトでも再現

Premiere Pro 26.0.1に戻したところ、すべての問題が解消しました。

26.2でUIまたはグラフィック処理に関するパフォーマンス低下が発生している可能性があります。

Victor5CD3

Inspiring

Your configuration is very similar to mine, my GPU is also an RTX 5060 Ti. I updated it here and I'm not having these problems. It could be some third-party plugin causing system failures. I'll give you a suggestion, I don't know if it will fix it, but in most cases, uninstall the Nvidia driver using the DDU process, then do a clean driver installation. With the drivers installed now, uninstall Adobe Premiere using Adobe Cleaner Tools, check that there are no traces of the program left in Windows, then do a clean installation and do all the default settings in the Nvidia control panel and in Windows select maximum performance. Also check if there are any third-party plugins, whether audio or video, because third-party plugins can crash the program. I was having crashes and even though I thought I had uninstalled all third-party plugins, an audio plugin called Anarchy Audio Works was still crashing, causing my Premiere to freeze. Sometimes we think that... I uninstalled all third-party plugins, but if you use another program, one of its plugins might appear in Premiere, which was my case.

Build CPU Ryzen 5700X,64 GB ram,Nvidia geforce 5060 Ti 16 Gb,SSD nvme 1tb + ssd sata 2Tb HD Disc 2Tb Win11 24h2

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LUIS EDUARDO34647316dph8Author

Known Participant

I alresdy did that Victor5CD3, nothing changes. Third party aplications are stable never had an issue with previous versions of premiere and everything on my system is up to date chipset drivers, bios, drivers everything. I followed every troubleshooting procedure out there. Same result. Thank you for your suggestions thought, realy appreciated it.

jamieclarke

Community Manager

Hi @LUIS EDUARDO34647316dph8 - Thanks for submitting your bug report. We need a few more details to try to help with the issue.

Do you have any third party plugins or panels installed?

Can you lets us know your GPU driver version?

Do you have any logitech software installed?

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LUIS EDUARDO34647316dph8Author

Known Participant

I did a complete reinstalll of the program. I do have Boris FX and Sapphire installed. My Gpu is an RTX 5060 TI 16 gb whit the latest Studio Drivers Ver. 595.79. My NVMEs are gen 4 2 TB with 60gb of free space for system, and gen 3 for files and scratch disks. Chaches are on SSDs all configured appropriately. I have to mechanic drives just for storage NEVER use then to work or render on then. I JUST installed the lastest update from PREMIERE same issue not resolved at all. My CPU us an AM4 Ryzen 9 5900XXT (16 cores, 32 threads) 64 GB of DDR4 3600 MT. A simple 1080p monitor and another basic monitor as support… I mean what is going on my system SHOULD work flawlessly acoording to your MIN specs specifications and the issue persists...

L

LUIS EDUARDO34647316dph8Author

Known Participant

These are my system especifications updated (I did not mention the GPU in my previous post) wich is a 16 GB Nvidia 5060 Ti

Processor: AMD Ryzen 9 5900XT 16-Core Processor (3.30 GHz)

RAM: 64.0 GB DDR4 3600 MHz

GPU: NVIDIA GeForce RTX 5060 Ti (16 GB VRAM)

Storage: WD_BLACK SN770 NVMe SSD (Firmware: Latest/Current)

Operating System: Windows 11 Pro

OS Version: 25H2

OS Build: 26220.7872

Despite high-end specifications (Ryzen 9, 64GB RAM, RTX 5060 Ti), the software fails to maintain UI fluidity, suggesting a critical conflict in Build 65.

Note for Support: This issue significantly impacts professional workflows as it forces a complete system halt multiple times per hour. Please investigate potential memory leaks or UI rendering conflicts specific to this build and high-VRAM GPUs.

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