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Aiden Soave
Inspiring
March 6, 2024

P: Detailed Report: Premiere Pro 2024 has Some Severe UI Issues

  • March 6, 2024
  • 67 replies
  • 13273 views

First of all, Apologies I recently made a post about this before but i thought it was rushed and i feel i can explain this issue at a lot more detail. As there is multiple issues i shall split this post into several sections (Please Check Last Section For Technical Specifications And Other Notes On My Tests)

 

Premiere Pro 2024 has Some Severe UI Issues. (Beta Included)
READ THIS :
THIS IS A MASTER THREAD FOR THIS ISSUE. WHERE I WILL BE POSTING EVERY SINGLE FINDING I POSSIBLY CAN. IF YOU SEE THIS POST AND ARE SUFFERING FROM THIS ISSUE PLEASE HIT UPVOTE. 

AND COMMENT YOUR PC SPECS AND SPECIFICS ON YOUR EXPERIENCES. EVEN IF YOU HAVE NOTHING TO ADD JUST A COMMENT SAYING THAT YOU ARE EXPERIENCING THIS BUG IS ENOUGH TO PUSH MORE TOWARDS A FIX. IF YOU FIND ANYONE EXPERIENCING THIS BUG ALSO IN ANOTHER FORM PLEASE REDIRECT THEM HERE SO THEY CAN COMMENT AND WE CAN HAVE ONE SPACE FOR THIS ISSUE AND EVERYONE EXPEIRIENCING IT. 
REGULAR UPDATES ON MY FINDINGS ON THIS BUG WILL BE DOCUMENTED HERE ALSO. 

 

 

ISSUE: Timeline Zooming__________________________________

In Premiere The Timeline Can Be Used To Zoom into Specified Areas Of The Timeline For Precise Adjustments. Or Zoomed Out to See More Of The Project Done By Either The Scroll Wheel. Or The Zoom Bar On The Ui Located At The Bottom Of The Timeline Panel

Also Doing This In Premiere 2024 Is No Longer Usable

This Feature Also Drops To 1 Frame Per 3 Seconds. 

 

Unlike Issue One, This Issue DOES subside if the timeline isnt as complex. This includes zooming in

BUT Once The Timeline Is Zoomed Out Fully. And it has to draw ALL the Timeline Items. It Drops To 1 Frame Per 3 minutes.


The Testing Sequence i used had thousands of audio tracks, video tracks and clips and Was Used Across Multiple Versions Of Premiere Pro From 2018 -> 2023 -> Beta

 

NOTE: ON THE TEST PROJECT I ALSO DISABLED EVERYTHING WITHIN THE GEAR ICON OF THE TIMELINE TO MAKE SURE IT WASNT AN ISSUE WITH AUDIO WAVES OR ANOTHER ELEMENT THATS DREW ONTO CLIPS ON THE TIMELINE. AND IT MADE LITTLE TO NO CHANGE WHAT SO EVER TO THE PERFORMANCE OF THIS FEATURE.

Premiere Pro CC 2023 Build 23.2

The Results In This Version Were Perfect. The Zooming On The Timeline Worked and ran at about 10/20 frames Per Second and doesnt slow down REGARDLESS of the audio or video clip quantity
I Would Consider This a Usable Standard For Premiere
This Result Is the Same in my Tests From CC 2018 -> CC 2023 Build 23.2

 

Premiere Pro CC 2023 Build 23.3

Timeline Performance Differs For The First Time Since 2018 Here. Going from 20 Fps on Zooming Out. To 7/10 fps zooming out.
This Is Still Usable BUT WORSE
[i cant seem to find an online backup for the change notes of build 23.3. so i cannot analyse them to see what change could have caused this issue to start.]

 

Premiere Pro CC 2023 Build 23.5

Timeline Performance Becomes What It Is Today.

1 Frame Per 3 Seconds. This Continues To Produce The Same Results If Not Worse Through to The Latest 2024 Build To Even Beta

 

 

TECHNICAL SPECIFICATIONS_______________________________

These Tests Were Done Apon 2 Machines. Both Running FRESH installs Of Windows 11 Pro. With ALL Drivers Up To Date. And Windows Also Up To Date


MACHINE 1 
Processor          : RYZEN 9 5950X (Chipset Drivers Up To Date)
Ram                   : G.SKILL F4-3600C17D-32GTZR 64 GB (16 GB x 4 DUAL CHANNEL) (XMP ENABLED)

Drive 1                : Samsung 980 1 TB NVMe M.2 3500MB/s (MZ-V8V1T0BW) 
Drive 2               : Crucial P5 2TB CT2000P5SSD8 NVMe M.2 3400MB/s
Motherboard    : MSI MPG X570 GAMING EDGE WIFI (BIOS + DRIVERS UP TO DATE)
GPU                   :  PALIT NVIDIA RTX 3080 (Studio Driver : 551.61 AND TESTED 528.49)


MACHINE 2

Processor          : Intel Core i7 8750H (Chipset Drivers Up To Date)
Ram                   :  32gb Ram

Drive 1                : SABRENT M.2 NVMe SSD 2TB 3200 MB/s (SB-RKTQ-2TB)
Motherboard    : N/A (BIOS + DRIVERS UP TO DATE)
GPU                   :  1070 Max-Q (Studio Driver : 551.61)


FIX ATTEMPTS___________________________________________

Monitor : Issue Did Not Fix Using A Non GSYNC Monitor, Or A 60Hz/120hz/144hz/240hz Monitor, nor did anything change on a resolution change from 16:9 or 21:9 even 32:9. the only thing that showed any difference was if the overall screen resolution was smaller. as there was less pixels for the timeline to render. as premiere stopped showing cuts sooner.

Nvidia Control Panel : 

  • Threaded Optimisation : No Change
  • Power Management Mode : No Change
  • Low Latency Mode : No Change

 

Nvidia Drivers :
Alternate Drivers Other Than The Most Recent Studio-551.61 Only Produced Worse Effects.

Mouse Polling Rate:
This DID HELP ALL Versions of Premiere. But The Issue Still Persists Regardless. Just Slighty Faster Across The Board. moving polling rate from 1000 to 125 via the razer synapse app.

GPU SETTINGS : 

  • Hardware-Accelerated GPU Scheduling - No Change
  • Optimised For Windows Games - No Change

 

Windows Startup:
Every Unneeded service was disabled and startup programs were all disabled. i even booted into safe mode to see if the issue persisted and it did.

Premiere Pro Memory:
Set it as low as it could go and as high. and no change was seen

Operating System: 
i havent tested windows 10 for the same effects but my comment on this is, its most likely the same.
i have been told on mac its not an issue. but windows 11 it is. i cannot test as i dont have a mac.

Fresh Installs: 
DDU was used every time to install GPU Drivers
Both Machines Have Been FULLY Reset Twice During These Tests.

Power Plan:
No Change When Changing To ANY Power Plan.

Footage Type:
ProRes422 
Audio Is Uncompressed 32bit 48k

Audio Settings: Setting Input To None Did Nothing.
growing files made no change.

Unsure to whats causing this. but im hoping it can either be patched soon or in some way have a solution so i can get this video to my employer soon... without having to use outdated versions of premiere.
ive attached a video below showing the issues. in comparison to 2022



EDIT:
A fresh windows install with nothing on it other than gpu drivers. chipset drivers and premiere still shows the same results
SO I'VE ATTACHED MY TEST PROJECT. please download premiere 2022 and premiere 2024 with this project and view the differences in timeline performance. the footage will be offline but thats okay as the issue is specific to rendering items on the timeline, NOT the videos themselves

67 replies

Aiden Soave
Inspiring
March 7, 2024

UPDATE: One thing i have found is the timeline SIZE matters.
so again if your running a 1080p screen this issue wont effect you. once you move to a larger screen with more pixels premiere starts drawing more items on the ui. smaller the ui the more it cuts out when you zoom out. bigger the ui the more it keeps. 

not sure why this is an issue to begin with but my theory is that. if the timeline exceeds a specific size. its kinda like.. the draw distance on a video game. it sets it to the max. and the program cannot handle it. for some reason. i imagine this reason is the thing that was changed in 2023 towards the end. unsure to why

im download a Virtual machine to test windows 10 and ANOTHER clean windows 11 install to see if the issue continues

my OTHER theory is that this issue is specifically ryzen based. and intel systems wont suffer from it

Aiden Soave
Inspiring
March 7, 2024

okay if you can. duplicate every track up one. twice on that project. and view timeline scaling speed at that point.
now this may be a BIT extreme of a test but. it highlights the issue better as 2023 deals with much more complex projects at a higher ui frame rate 

MyerPj
Community Expert
Community Expert
March 7, 2024

Here's a video similar to yours.

 

Aiden Soave
Inspiring
March 7, 2024

Found another form post of this issue also. this one was on mac tho so maybe my studies were wrong.
His version when it started getting bad almost lines up EXACTLY with my research tho. so it must be something more common

 

https://community.adobe.com/t5/premiere-pro-bugs/scrubbing-and-scrolling-on-a-long-timeline-is-extremely-slow-lagging-on-premiere-pro-23-6/idi-p/14061875

Aiden Soave
Inspiring
March 7, 2024

OH and i forgot. remember in my original post to take screen resolution into count. if the screen is 1920x1080 or 1440p you may need to try a higher resolution display to get the same results

Aiden Soave
Inspiring
March 7, 2024

oh i must also note that if your on mac. supposedly this issue is not present. 

Aiden Soave
Inspiring
March 7, 2024

i dont understand why my timeline scrolling is so madly slow? especially across 2 different machines. with fresh installs of windows AND premiere. and no matter what footage i put in or what settings i use it still remains slow?

MyerPj
Community Expert
Community Expert
March 7, 2024

Neil's post got me thinking, I went back into your project to check PP Preferences, didn't find anything there, as you said, all the acceleration items are checked, but then I saw your Sequence settings, set to 60fps. (Personally I don't use it, as for me, it's more a shooting fps rather than editing.) Anyway, when I changed it to 24fps, I got back to good effects movement from the ECP controls. (And my scrolling timeline was working well in your project previously and now) and the moving, resizing, etc in the program monitor remains pretty bumpy...

R Neil Haugen
Legend
March 7, 2024

And you can create a new project, add other media, and replicate the behavior?

Everyone's mileage always varies ...
MyerPj
Community Expert
Community Expert
March 7, 2024

I get the similar results that I got previously with my project, in that the scale, position, rotation and Anchor Point don't work well in the program monitor, but with this project I get the same jumpy changes I see in the Program monitor when using the Effect Control Panel. On my simpler project, I got smooth changes using the ECP.

 

I have the same good results in scrolling the timeline using alt+scroll wheel in both projects.