Inspiring

P: Detailed Report: Premiere Pro 2024 has Some Severe UI Issues

Forum|Forum|1 year ago
March 6, 2024
67 replies
13273 views

First of all, Apologies I recently made a post about this before but i thought it was rushed and i feel i can explain this issue at a lot more detail. As there is multiple issues i shall split this post into several sections (Please Check Last Section For Technical Specifications And Other Notes On My Tests)

Premiere Pro 2024 has Some Severe UI Issues. (Beta Included)
READ THIS :
THIS IS A MASTER THREAD FOR THIS ISSUE. WHERE I WILL BE POSTING EVERY SINGLE FINDING I POSSIBLY CAN. IF YOU SEE THIS POST AND ARE SUFFERING FROM THIS ISSUE PLEASE HIT UPVOTE.
AND COMMENT YOUR PC SPECS AND SPECIFICS ON YOUR EXPERIENCES. EVEN IF YOU HAVE NOTHING TO ADD JUST A COMMENT SAYING THAT YOU ARE EXPERIENCING THIS BUG IS ENOUGH TO PUSH MORE TOWARDS A FIX. IF YOU FIND ANYONE EXPERIENCING THIS BUG ALSO IN ANOTHER FORM PLEASE REDIRECT THEM HERE SO THEY CAN COMMENT AND WE CAN HAVE ONE SPACE FOR THIS ISSUE AND EVERYONE EXPEIRIENCING IT.
REGULAR UPDATES ON MY FINDINGS ON THIS BUG WILL BE DOCUMENTED HERE ALSO.

ISSUE: Timeline Zooming__________________________________

In Premiere The Timeline Can Be Used To Zoom into Specified Areas Of The Timeline For Precise Adjustments. Or Zoomed Out to See More Of The Project Done By Either The Scroll Wheel. Or The Zoom Bar On The Ui Located At The Bottom Of The Timeline Panel

Also Doing This In Premiere 2024 Is No Longer Usable

This Feature Also Drops To 1 Frame Per 3 Seconds.

Unlike Issue One, This Issue DOES subside if the timeline isnt as complex. This includes zooming in

BUT Once The Timeline Is Zoomed Out Fully. And it has to draw ALL the Timeline Items. It Drops To 1 Frame Per 3 minutes.

The Testing Sequence i used had thousands of audio tracks, video tracks and clips and Was Used Across Multiple Versions Of Premiere Pro From 2018 -> 2023 -> Beta

NOTE: ON THE TEST PROJECT I ALSO DISABLED EVERYTHING WITHIN THE GEAR ICON OF THE TIMELINE TO MAKE SURE IT WASNT AN ISSUE WITH AUDIO WAVES OR ANOTHER ELEMENT THATS DREW ONTO CLIPS ON THE TIMELINE. AND IT MADE LITTLE TO NO CHANGE WHAT SO EVER TO THE PERFORMANCE OF THIS FEATURE.

Premiere Pro CC 2023 Build 23.2

The Results In This Version Were Perfect. The Zooming On The Timeline Worked and ran at about 10/20 frames Per Second and doesnt slow down REGARDLESS of the audio or video clip quantity
I Would Consider This a Usable Standard For Premiere
This Result Is the Same in my Tests From CC 2018 -> CC 2023 Build 23.2

Premiere Pro CC 2023 Build 23.3

Timeline Performance Differs For The First Time Since 2018 Here. Going from 20 Fps on Zooming Out. To 7/10 fps zooming out.
This Is Still Usable BUT WORSE
[i cant seem to find an online backup for the change notes of build 23.3. so i cannot analyse them to see what change could have caused this issue to start.]

Premiere Pro CC 2023 Build 23.5

Timeline Performance Becomes What It Is Today.

1 Frame Per 3 Seconds. This Continues To Produce The Same Results If Not Worse Through to The Latest 2024 Build To Even Beta

TECHNICAL SPECIFICATIONS_______________________________

These Tests Were Done Apon 2 Machines. Both Running FRESH installs Of Windows 11 Pro. With ALL Drivers Up To Date. And Windows Also Up To Date

MACHINE 1
Processor : RYZEN 9 5950X (Chipset Drivers Up To Date)
Ram : G.SKILL F4-3600C17D-32GTZR 64 GB (16 GB x 4 DUAL CHANNEL) (XMP ENABLED)

Drive 1 : Samsung 980 1 TB NVMe M.2 3500MB/s (MZ-V8V1T0BW)
Drive 2 : Crucial P5 2TB CT2000P5SSD8 NVMe M.2 3400MB/s
Motherboard : MSI MPG X570 GAMING EDGE WIFI (BIOS + DRIVERS UP TO DATE)
GPU : PALIT NVIDIA RTX 3080 (Studio Driver : 551.61 AND TESTED 528.49)

MACHINE 2

Processor : Intel Core i7 8750H (Chipset Drivers Up To Date)
Ram : 32gb Ram

Drive 1 : SABRENT M.2 NVMe SSD 2TB 3200 MB/s (SB-RKTQ-2TB)
Motherboard : N/A (BIOS + DRIVERS UP TO DATE)
GPU : 1070 Max-Q (Studio Driver : 551.61)

FIX ATTEMPTS___________________________________________

Monitor : Issue Did Not Fix Using A Non GSYNC Monitor, Or A 60Hz/120hz/144hz/240hz Monitor, nor did anything change on a resolution change from 16:9 or 21:9 even 32:9. the only thing that showed any difference was if the overall screen resolution was smaller. as there was less pixels for the timeline to render. as premiere stopped showing cuts sooner.

Nvidia Control Panel :

Threaded Optimisation : No Change
Power Management Mode : No Change
Low Latency Mode : No Change

Nvidia Drivers :
Alternate Drivers Other Than The Most Recent Studio-551.61 Only Produced Worse Effects.

Mouse Polling Rate:
This DID HELP ALL Versions of Premiere. But The Issue Still Persists Regardless. Just Slighty Faster Across The Board. moving polling rate from 1000 to 125 via the razer synapse app.

GPU SETTINGS :

Hardware-Accelerated GPU Scheduling - No Change
Optimised For Windows Games - No Change

Windows Startup:
Every Unneeded service was disabled and startup programs were all disabled. i even booted into safe mode to see if the issue persisted and it did.

Premiere Pro Memory:
Set it as low as it could go and as high. and no change was seen

Operating System:
i havent tested windows 10 for the same effects but my comment on this is, its most likely the same.
i have been told on mac its not an issue. but windows 11 it is. i cannot test as i dont have a mac.

Fresh Installs:
DDU was used every time to install GPU Drivers
Both Machines Have Been FULLY Reset Twice During These Tests.

Power Plan:
No Change When Changing To ANY Power Plan.

Footage Type:
ProRes422
Audio Is Uncompressed 32bit 48k

Audio Settings: Setting Input To None Did Nothing.
growing files made no change.

Unsure to whats causing this. but im hoping it can either be patched soon or in some way have a solution so i can get this video to my employer soon... without having to use outdated versions of premiere.
ive attached a video below showing the issues. in comparison to 2022

EDIT:
A fresh windows install with nothing on it other than gpu drivers. chipset drivers and premiere still shows the same results
SO I'VE ATTACHED MY TEST PROJECT. please download premiere 2022 and premiere 2024 with this project and view the differences in timeline performance. the footage will be offline but thats okay as the issue is specific to rendering items on the timeline, NOT the videos themselves

Premiere_Slowed_Down(1).zip

TEST_PROJECT_NO_VERSION.zip

Performance or Stability

Show previous replies

R Neil Haugen

Legend

As someone who works between Dr and Pr, I'm around both ecosystems daily. This is happening in both.

Premiere is actually constantly being rewritten, btw. Okder sections replaced with new code. And I think might be where some bugs come in, as when new code is applied over a couple million different machines, something goes ... bloop ...

Everyone's mileage always varies ...

Aiden SoaveAuthor

Inspiring

my guess is its something hardware specific that adobe has not fully supported or something has been left in that doesnt work correctly on some systems.

my full guess is. the code needs a full rework as im sure over the years its bogged down by past features and other things. and hardware isnt the same as it was when the code was first started. from where its adapted to now

R Neil Haugen

Legend

There is a pretty bizarre dis-connect in performance at this time across users even with similar kit & media. Like Phillip, I've got no solid "will probably help" advice for some things because jeeper freakers, this is odd ... sadly.

Everyone's mileage always varies ...

P

Phillip Harvey

Community Expert

I wanted to add in my voice here that I also personally experience this issue in 2024, but in helping out on reddit and Discord, I see the issue pretty commonly posted about from others as well and I have no troubleshooting advice to give.

Aiden SoaveAuthor

Inspiring

Another Post highlighting the same issue here. ive reached out to the creator of this post on twitter to see if a solution was reached or if hes still using older versions of premiere pro
https://community.adobe.com/t5/premiere-pro-bugs/premiere-timeline-ui-performance-has-been-getting-worse/idi-p/14011215

Aiden SoaveAuthor

Inspiring

ANOTHER UPDATE:
taking a look at the reacurring version where this seems to happen. v23.5/ 23.6 as everyone has stated

the only changes in 23.6 were better "ARRIRAW" support
and in 23.5 there was a SPECIFIC update made towards the timeline UI to make it "run faster"
my theory is this change fundimentally broke something in the timeline ui rendering. and this has stayed burried in the premiere pro code for a while. festering. id reccommend anyone at adobe have a look at what was actually changed to the ui in version 23.5 or .6 and see if theres any way it could have caused some issues with the timeline performance overall

Aiden SoaveAuthor

Inspiring

UPDATE. ive found even more form posts from last year even with comments lasting up till now with this issue
https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-2024-lagging-when-inserting-clip-in-timeline/m-p/14149399

Aiden SoaveAuthor

Inspiring

apologies if i came across a bit blunt i do appreciate the help a lot and you testing it. i am just VERY sure that this is reproducable on every system if given the right circumstances.
the proof should be mostly that you did see it get marginally worse. on 2022. you wouldnt see ANY difference. and this is wherte my issue arrises.

now on a screen thats 1440p. thats prob all your gonna see. a marginal decrease. but if you were to set the screen scaling in the nvidia control panel to 1.75x and try 4k (not saying to test this for me i understand your at your limit this is more for just explaining sake)
the "marginal" difference would become a MASSIVE difference.

to answer your other question. my windows scaling is at 100%. and no more or less. everything is at complete windows default. the thing with this is i think the issue would subside if i set my scaling to 200% (just tested this. it is true.)

its almost as if the panel cannot handle more than 100/200 cuts on screen at once before performance starts to degrade. and the higher your monitors resolution. the more it does it. the bigger the timeline is set to be. the more it degrades. the more the cuts add up the more it degrades. which makes me think its a program issue. timeline performance has degraded to a point thats un-noticable until the timeline reaches a specific amount with a specific resolution with a specific scaling and positioning of the timeline panel where it starts slugging down. which is unnoticable for most but as someone who runs a 32:9 monitor running 1440 x 2 i imagine the issue stands out to me more.

something was changed in 2023 that has caused the timeline to not be able to render assets onto the graphic ui timeline with the same efficency as before. and simply being able to get a marginal difference is proof enough of this. as that marginal difference only grows once other factors are included. i really think there needs to be an adobe employee here. but all ive seen so far is community members which i appreciate a lot. again i must restate i didnt mean to upset anyone by being blunt in my responses. but this really is an issue i think NEEDS to be addressed by adobe themselfs.
especailly if one of their new big focuses is remaking the timeline ui in the beta as ive heard and seen.

MyerPj

Community Expert

Are you perhaps using OS scaling? I would say the majority of people that have 4k monitors need OS scaling to bring things to a useable resolution. (Thus eliminating the very purpose of having such a monitor). Mine is 2560x1440, running the specs you see in the video. (Full preview, High Quality Playback, pause and playback on full, etc...

MyerPj

Community Expert

You're welcome. 😞 Well, I think I've tested enough for you. I duplicate it three times, and it was marginally less smooth scrolling the timeline. And my mouse has scrollpoint button... which is very smooth, much more so than a wheel.

So for me, it's only moving, rotating, etc... in the program monitor, and everything else is working OK.

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