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Participant
September 10, 2026

Bug – Free gpt Is Consuming Generative Credits

  • September 10, 2026
  • 5 replies
  • 59 views

 

The  gpt model is currently shown as Free, but when I use it, the generation still deducts credits from my Generative Credits balance.

This appears to be incorrect behavior, since the model is explicitly labeled as free.

Expected behavior: Using a model labeled “Free” should not consume Generative Credits.

Actual behavior: Credits are being deducted despite the model being marked as Free.

Please investigate this issue and restore any credits that were incorrectly deducted.

 

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    5 replies

    Participant
    September 24, 2026

    thanks

    jane-e
    Community Expert
    Community Expert
    September 24, 2026

    You’re welcome ​@intuitive_doer8f80

    Jane

    jane-e
    Community Expert
    Community Expert
    September 23, 2026

    ​@intuitive_doer8f80 
    This is the Adobe Aero forum, which was free and did not have Generative AI. Each of the apps you mentioned has a separate forum. I’ve found the links for you.

    Try posting to one of these three.

     

    Photoshop forum 

    https://community.adobe.com/p/photoshop

     

    Illustrator forum 

    https://community.adobe.com/p/illustrator

     

    InDesign forum 

    https://community.adobe.com/indesign-669

     

    Jane

     

    jane-e
    Community Expert
    Community Expert
    September 10, 2026

    ​@intuitive_doer8f80 

    Which Adobe application are you using?

    Jane

    Participant
    September 23, 2026

    Photoshop , Illustrator , indesign  
    but the problem on site note  Adobe application