Building a game in Aero and having some issues

Hi,

My team is currently building a game in Adobe Aero. We are using mostly stock 3D models and a mix of PSD files, creating diorama type scenes. We have some basic interactivity with 1-3 objects in a scene, where users can tap an object to move it. We also have embedded links in the scenes, that link to other Aero scenes. We are experiencing some weird issues, that weren't present during our initial testing. i.e. when we tested. We rolled out a beta version of the game for 1000+ people at a conference, and the issues showed up. Everything worked in testing, but when 100's of people were accessing the scenes at the same time, a lot of things suddenly didn't work. Scene file sizes ranged from 5MB to 40MB.
Issues we experienced:
- scenes would not load all components, despite having stable and good internet connect w/ good down/up speeds. Users were all around the world, and a large chunk of them were on location of the conference. All users experienced this issue.

- scene links would not work when users clicked on them, despite showing correctly in Aero production, and working during testing

- we had one scene that completely merged with another scene. This was by far the weirdest thing. It merged not only for the users, but then it showed up in Aero production dashboard overlapped. Here is a screen shot of that particular issue below. Please see how the text overlapped on two of the scenes, showing them stacked. This happened here in the production environment, and also when a user would open one of the two scenes, a mix of elements from both scenes showed up.

We want to use this platform to build this game, it is really cool idea, and we liked building it in Aero, and we will most likely have an audience of players in the 10K range after a year or two, so we want to make sure what we are doing is possible before we invest the resources to build this out over the next year. I'd love to talk to an Adobe rep for Aero. I have talked through customer support chat a few times, and they always tell me someone from Aero team will reach out, but no one ever does. I'd like to jump on a zoom call and show what we are doing and how we are doing it, show some of the bugs and talk to someone. We believe we are pushing the software to the limits, and some of the bugs we are experiencing could be useful for Aero's team to see in the development of the app, and would love to help and can even be leveraged as unofficial or official testers