Captivate

Another question regarding an asset slide in Adobe Captivate 2019 - from the Business Assets. It is the highlighted words layout slide - I can adjust the highlighted word (see picture 1), but do not know where to find the place where I can edit the description that pops up when the user clicks on the highlighted word (see picture 2). Any help would be much appreciated. 

Hi.  NEED HELP!   I just opened a file that I have been working with every day for a month.  I opened it and it changed one of my font to "Myriad Pro" without any warning/message.  It simply picked a different font.  The font I was using is an Adobe Font.  WHY!!!!!!!!!!!  I can't find a quick and easy way to change it.  I went into the Master Slide and changed it to the Original font and still not change within the course.  WHY!!!!!  ASdobe I expect someone to anser this post.  

Good Day,This is my first post to the community and hopefully there may be others in the same situation. I have published files which are stored on our Sharepoint site and a link is provided on our company intranet. If you click on the link, it unfortunately does not launch but only takes you to the Sharepoint site to a blank page, as you need to double click on the index.html file to launch the file. Does anyone have any suggestions on how I may be able to make it so the file will automatically lauch the file in the browser. Thanks so much for any assistance. 

I'm a relatively new user to Captivate and need some help with the following: I created a software simulation and need to add an Exit button so if users want to leave the course before completion, they can. As part of this, when the Exit button is clicked, I need a text box to appear saying - are you sure you want to exit the course - and then have the corresponding options set up to either go back to the course or exit. Any advice on how to do this would be appreciated.

I'm trying to install Captivate 2019 on Windows 10 and after downloading the file, on running it, I get the following error:"A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder."Our IT Support team investigated and I have over 100GB free and no write limitations.  On running the file in Admin mode, it said the file was corrupted.  Tried downloading again and get the same error.

I'm have an issue and I'm hoping someone out there has a workaround.  I have two HTML5 animations to include in one course.  One, early in the course, needs to run behind other objects on the screen and one (a slider) that I need the learner to interact with toward the end of the course.  I've figured out that the UseWidget7 line in the AdobeCaptivate.ini file will let me do one or the other, but I don't know how to set it up so I can do both.  I'd like to avoid creating two seperate SCOs (one with the background animation and the other with the slider) if at all possible.  Does anyone have any suggestions or a fix for this? Thanks Jay

I am trying to work out how to show and hide objects on master slides via JavaScript.cp.hide("myObject); works but I then cannot show it with cp.show("myObject") as recommended in the documentation.It looks like once hidden it is gone! If I enter document.getElementById("myObject"); in the browser console null is returned. I have seen a similar post on StackOverflow that was not resolved.I have tried the same with an object added to a slide rather than master slide and get the same behaviour.What I am trying to do is create custom navigation buttons in a responsive project using fluid boxes to overcome the serious limitations of the built-in Captivate playbar. It is proving to be far from straightforward. I hope someone can help!

Hello folks, Situation:  I have a task at work where I am going to make a “video manual” for onboarding employees. Goal #1: Make a series of interactive Captivate projects, with all the bells and whistles like interactivity and the professional polish, and of course responsive to many platforms and formats.  Test the whole project to see if others can interact with my project.But is this an unnecessary concern? Isn't the whole project test-able like any other project or program would be on my own computer?   I don't need a web server to test all of this do I? Goal #2:   Unfortunately our agency doesn’t have the capacity to host Captivate or any kind of LMS.  Yikes!  So I decided to adapt.  I will:Complete Goal #1. Follow up by running through the whole interactive project myself and record everything I do (I’ll have to break the video manual up into several “chapters”/individual videos, but that’s fine). Add voi

Hi everyone Hoping someone might be able to assist and help clarify things. I am publishing a course with 6 quiz questions to my LMS (Oracle) using 1.2 SCORM. When I test the course and assign it to myself and others, the course plays, however midway through if I leave the course, the LMS marks the course as complete instead of incomplete. My publish settings are as follows:   Can any one help with what it is that I am getting wrong? The Oracle forums a colleague of mine has read said that it is all content related not LMS related. Any help would be amazing. Due to security restrictions within the business I am unable to upload the project to scorm cloud, so I cannot test this option. Thank you everyone.

I am developing a course in which the learner needs to pass the final quiz with a 100% score. The learner has three attempts to pass the quiz. So if they do not pass on their first attempt, they are allowed to retake the quiz two more times. However, upon failing the quiz on the first attempt, an Unsuccessful completion status is being reported to the LMS (SuccessFactors). Does anyone know what setting should be changed in Captivate so only the status of the third quiz attempt gets sent to the LMS? The course was built in Captivate 2019, published in HTML5 and used the following quiz settings:

I apologize in advance for my rather pissed off question, but this is annoying me so much it's hard to put into words. I have a responsive project with videos and a "next" and "back" button. The videos are .mp4 files and were importet using Media/Video/Eventvideo. All the buttons do is switch the video to a different one, kinda like a slide show for video. This is done with multiple states of the video. Now, this works fine up to 10 videos and after that Captivate just sh*ts its pants and does not display any more videos. I know that this is not due to some wrong setting because different videos are missing when previewing multiple times. Filesize also can't be the issue because the videos are tiny (around 200kb a piece). I have tried EVERYTHING. Mutli-state videos, showing and hiding different video-object and even splitting the videos on sepperate slides. Nothing worked. I greatly appreciate ANY help because I am starting to lose my mind over this.

I just completed my first module and it's now been posted to our website HTML5. However, if an elearner starts the module then leaves and comes back they can start where they left off but the pop up with the directions to do so is faded out. How do I correct this? I'm almost there!!!!!

While using html5 output of Captivate 2019, a button like Submit, showing white patch above the button.How to fix this issue?

For a product that is supposed to be for creating presentations targeted at web sites,Why is the Cspticate font rendering so bad?Why does it even render fonts for presentation, and not output the HTML with font formatting (e.g. CSS)?The output of fonts doesn't seem to have any Anti-Aliasing, and looks terrible.I've tried adjusting the project render quality, but that makes no difference.If I output as a scaleable Html output, the whole output slides look all blurry!I've tried standard system fonts (Arial, Tahoma etc.), and also tried using Adobe Fonts, but they are all as bad as each other!Am I missing something or is that the best Captivate can do?  

I am using a SABA LMS. Is there a way to keep the "Never Send Resume Data" active and have the module start from the beginning after completion? I added a resume option at the last slide, where the user can choose between starting from the beginning or exiting out to solve the issue. However, I am looking for a way to avoid that.

Hi I've noticed that in responsive projects the individual canvas objects are redrawn so I cannot modify them with Javascript (any changes are overwritten on mouseover or window resize). I can however replace the whole canvas object with my own one without seemingly running into too much trouble except the console errors thrown from Captivate trying to redraw the original Canvas. Is this a terrible idea or could it be a way to override default Captivate objects where necesary? Cheers Jorgen

Hello! I am testing some interactive elements on an LMS and for some reason, questions that require a "Fill in the Blank" option will not allow me to type in an answer.  NOTE: this is not a drop-down fill in the blank. This is a free response/type out your answer. Please advise! Thanks!

Using Adobe Captivate 2019 Release, on Mac, version 11.5.4.613 Hi everyone! I'm working on a project that contains a slide where I have learners click on smartshapes that act like hotspots. I want to hide my "Continue" button until at least two of the three buttons are clicked. Currently, I have my smartshape "hotspots" incrementing a variable by 1 when they are clicked. Also, I have my Continue button hidden by default. I also have an If action that says "If ____ variable is greater than or equal to 2, then Show 'Continue button' ". I'll post some screenshots to help show more detail. This project will also include some regular quiz questions (MC, T/F, etc.). I'm hoping to have this smartshape-clicking activity add points to the total Quiz score at the end. The issues/questions I'm running into are:My Continue button on the smartshape-clicking activity slide is either showing up only when all three smartshapes are clicked, or not at all.How can I have the main variable

Hello,I'm using a Matching question type on a quiz slide.  In design mode, everthing lines up fine.  But when I preview or run the published version, the numbering and my column 2 'answers' are out of alignment. Design mode in previewAny ideas what to change to fix this?  Initially, I had shuffle on and I thought that was the problem due to different size text boxes.  But I turned shuffle off and it's still happening.  Thanks!

While using html5 output of Captivate 2019, a button like Submit button or Reset button showing white patch above the button.Device - iPad Air 2How to fix this issue?

Hello all,   Not sure if this is the right place to put this, but I was just taking the open-note Captivate certification exam today and had to stop it and reschedule it due to the following technical issue: While using one monitor, clicking anywhere except for the exam part of the Chrome browser window with the exam would make that exam window read a "Suspicious activity detected" message, which would obscure the entire exam window so that I could not see the questions.  Once I clicked inside the browser window, the message would automatically go away and I could see the questions again.  But, upon clicking literally any other location on my screen other than the exam part of the browser window would cause this message to obscure that section of the screen and the questions again.  It did not pause the exam timer either.  The proctor agreed it was an issue that did warrant a temporary cancellation of that exam session and stated they would bring

Hello guys! I have downloaded a new theme from assets but I can't change the background photo from the slides. Is there a trick? I'm not allowed to do it?Many thanks, Avgoustinos

For a previous job, I was using PhoneGap to publish Captivate courses for Android devices. Now I want to publish to the Adobe eLearning Community, so I need to just create a zip file I can import to a post. But when I try to publish for devices, the window only allows publishing to PhoneGap.  How do I change the Publish for Device interface back to just publishing a zip file and not going through PhoneGap?

Hello guys, I have downloaded the free trial of Captivate. The first day worked as normal. Second day is crushing giving me this warning...Any ideas will be helpful.Many thanks

Hi every one,I hope someone better understands the issue I'm illustrating here and help me with a possible solution.I have a Captivate 2019 Quiz with a time limit set on the entire quiz. I have created some user variables to control the quiz timing, and have used the "Execute JavaScript" action to show a count down timer on every question slide of the quiz. If the time limit is reached while a student hasn't finished answering all the question, the quiz jumps to the result slide where the student is shown the score obtained  in the time limit, and can report the score to our custom LMS. Up to this point everything works as expected.Now here is the big issue I'm running into: I have a requirement that bookmarking should be turned on to take into account some unexpected events. For example, let assume there has been an abrupt internet disconnection or the student navigates away from the quiz by mistake while taking the quiz. When he/she returns back to the question, the quiz should