Connect

Hi all,We have a requirement for participants to use the pointer feature on a share pod (they will be pointing to their own country on a map) So far the only way to achieve this is to grant presenter rights to the participants which is not something we want to do. There could be potentially a large number of participants and we dont want to run the risk of them closing down pods/altering the meeting layout etc.Is there a way around the above?

I'm using Connect 9 to set up a course and have run into a spot of bother.When uploading content, I'm getting a message saying 'Request Not Processed - The system was unable to process your request.' This is happening with one particular Captivate quiz - but not with others, so I'm assuming there was a problem with the file I was uploading.  So I double checked the project, republished and re-uploaded only to receive an error saying "There is already another item with this name. Please try again." even though the content was not uploaded the first time!! If I try and upload that file in a different folder or with a different name it always results in one of the two errors mentioned above.I've uploaded other pieces of similar content successfully both before and after this happened.  I know the problem most likely lies with this one Captivate quiz, but I can't spot what is causing the issue.Has anyone else run into this issue? Is there something obvious that could be causing t

I need to create a recurring (weekly) meeting that uses the same URL for every meeting but I don't see how I can do this when creating a meeting on Connect Pro. HELP!

Hello,I would like to know if data about meetings is available on Adobe Connect (ex. the participants in a meeting and the length of their participation)?I am not an administrator, I just have a login on someone else's account. Do I still have access to this data?Thanks!

How do you share a form fillable pdf in adobe connect? ItI used to do it like I would share any other document but now it says "could not process document for viewing." Anyone know what cahnged and how to fix it?

We have a cloud account and 50 hosts and would like a simple way for all  to access support  city.adobeconnect.com - we cant work out what  help are we paying for and how do we get to it? Is there one number we can ring or one email to use? We find it a maze web pages, blogs and forums and then hit an enterprise type interface - but can we use it?If anyone has cracked it - please share your system with us.Sandra at City Univeirsty London

I apologize if this isn't the correct forum to answer this question. What do folks do with previous app versions, ie, Illy 88, InDesign CS, Photoshop 1.0, etc? Can they be just discarded or is it important to successive app versions? Thank you in advance.

I am trying to set up audio conferencing on my Adobe Connect Pro 7.5 so I am able to record a discussion online.  So both myself and the participants on the call would be recorded. For my audio profiles, Premier Global (Premier NA) is set up as the participating provider.  Which Premier Global audio account is used with Adobe Connect Pro 7.5 so an Adobe Connect session using teleconferencing can be recorded?

Hello folks,I am using Adobe Connect and I've deleted a meeting with an associated Recording.Is there any way for me to recover this recording?Thanks for your cooperation.Best regards,Bruno Martins

I see in the product documentation for AdobeConnect 9 that there is an option to mute all participants including those on integrated telephony. I don't see this option in the control panel.Anyone get it to work?Thanks,jonathan

I am currently teaching math classes using Adobe Connect.  One of my students consistently loses audio when I load a layout with either a swf file or pdf file.  Other students have no trouble viewing the files.  Any comments or suggestions would be appreciated.

I have just upgraded my test environment to Connect 9 successfully but when i log in I get an Adobe Acrobat Connect 7 Profesional error. I didn't get this when we were on Connect 8. Here is the error message in fullAdobe Acrobat Connect 7 Professionalerror-internal-error-titleerror-internal-error-bodyRequest Details: ============================  <actions mode="multiple">  <action name="report-my-meetings">    <param name="sort-date-begin">desc</param>    <param name="filter-expired"/>    <param name="include-user-count">false</param>    <param name="filter-like-name"/>    <order-by name="sort-date-begin"/>    <orientation order="descending"/>  </action></actions> + Response Details:  ============================  <results>  <status code="some-errors"/>  <result>  

I have recently upgraded to Conenct 9 and it looks like all is fine apart from if I try to create a Virtual Classroom. I can click on Virtual Classroom from the Home tab and it takes me to the page where it asks to Enter Virtual Classroom Information. I enter the details and when I click Next or Finish I get a screen saying Not Found and The selected resource does not exist. Any ideas?

My webinar recording freezes at 41:26 when it should play through 57:28. No technical difficulties occurred during the live presentation when it was recorded. How do I fix this?

I'm trying to link my ReadyTalk line to my AdobeConnect for a webinar.  I want the presenters to call in on the ReadyTalk line and I want the webinar attendees to be able to hear the presentations via their computer speakers.  Can anyone help me figure this out?

Hello, Can I change my host name in adobe connect ?

Hi, i was try many time install Adobe Connect with CQ but not success.i can open CQ admin interface and i can login but i cant login from Admin Central.  I think my isues ports and sub domains for CQ Author and PublisherAnybody can be help for clean installation?

I need to use Adobe Connect for an on-line class I'm taking.  Do I have to buy the application just to sign-in to another person's meeting?  I can't find a free version that isn't a 30 day trial.

I am attempting to upload f4v video files from my Shared content folder to my employer's Seminar Room, but cannot find the correct steps.

I have been having difficulties viewing recorded meetings on my iPad. When I click in the link, it opens in a web browser with an error stating I need flash player to view it.  I have downloaded the adobe connect app.  I copy and past the link in the adobe connect app and I am still sent to a web browser.  What good is the adobe connect app if you cannot view a meeting on it?

Hi, does anyone know if the recording in Adobe Connect are not able to include the presenters webcam? The pod is there, but the webcam is seemingly not recorded. Any ideas?

I created 3 webiars in a seminar room and now that I no longer need a seminar room I can not access the webinars. Anyway to get them without paying for a seminar room?

I've been using Adobe Connect for about a year now and I've never had any problems with it up until 2 weeks ago. Each time I try to launch a class, the add-in freezes on the "Adobe Connect Connecting" page. The blue bar goes all the way until 100% and then nothing happens. I usually have to launch the classroom 4-5 times before it finally connects. Furthermore, the class normally freezes once or twice whilst in the middle of a lecture and I have to leave and re-enter (sometimes having to make multiple attempts to get in again). I currently use: Chrome Windows 8 I have tried: Clearing my cache, cookies, etc. I have tried Firefox and IE (same results)I tried deactivating Avast as well as Windows Firewall I tried adding the ports 1935, 443, and 80 to the firewall exceptions. I have unistalled the Adobe Connect add-in and tried to use the brower plugin. I have reinstalled Flash and the add-in I am at a loss for what to do. Any help is appreciated. Thanks.

When was Outlook Plug-In v3.4 released for Adobe Connect?  Is there a way to tell what version I am currently using?  Thanks! 

I have a literati ereader whose Adobe id is no longer in use.  How can I change my Adobe Id to my current email address?