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一
一樹33758267b1gq
Participant
April 21, 2026

Premiere Pro 26.2 UI lag and freezing, resolved by reverting to 26.0.1

  • April 21, 2026
  • 11 replies
  • 832 views

Premiere Pro 26.2.0 (Build 65) has severe UI performance issues.

- UI becomes very slow even in a new project
- Changing font size causes noticeable lag or temporary freezing
- Menu operations are also slow and unresponsive
- Timeline playback itself is relatively smooth
- GPU acceleration (CUDA) is enabled and working correctly
- Media cache was cleared, but the issue persisted
- The issue occurs across multiple projects, including ones that previously worked fine

After reverting to Premiere Pro 26.0.1, all issues were resolved.

This strongly suggests a regression in UI or graphics-related performance introduced in version 26.2.


Premiere Pro 26.2.0（Build 65）で、UIの動作が著しく重くなる問題が発生しています。

・新規プロジェクトでもUI全体が重くなる
・フォントサイズ変更時にフリーズまたは大きな遅延が発生
・メニュー操作も含めて全体的に反応が鈍い
・タイムライン再生自体は比較的スムーズ
・GPUアクセラレーション（CUDA）は正常に動作
・メディアキャッシュ削除後も改善せず
・過去に問題なかったプロジェクトでも再現

Premiere Pro 26.0.1に戻したところ、すべての問題が解消しました。

26.2でUIまたはグラフィック処理に関するパフォーマンス低下が発生している可能性があります。

    11 replies

    J
    Jarle Leirpoll
    Legend
    May 22, 2026

    I got the same problem again yesterday while doing training at a training facility. Every time it has happened has been outside my home office. I connected to a TV via HDMI, mirroring my laptop screen, as I always do.

    In my home office I use a Dell Ultrawide, without the laptop screen, and I connect via Thunderbolt.

    Here’s a link to a memory dump that I took while the problem was showing: 
    https://leirpoll.filemail.com/d/ezrqjjjjqelifds

    I really hope you can find a fix very soon, as this bug makes Premiere look like a very buggy piece of software. It’s embarrassing to have this happen with a room full of people who are new to Premiere. Their first impression is NOT good.

    J
    Jarle Leirpoll
    Legend
    May 22, 2026

    To be clear: The problem has NOT occurred at my Home office - only when connecting to TV screens via HDMI (mirroring the laptop screen) outside of my office.

    My system:

    Dell Precision 7680
    Processor    13th Gen Intel(R) Core(TM) i9-13950HX (2.20 GHz)
    Installed RAM    128 GB (128 GB brukbar)
    GPU NVIDIA RTX 5000 Ada Generation Laptop GPU (16 GB)
    GPU Driver: 596.36
    Intel(R) UHD Graphics (128 MB)
    Storage    2,54 TB av 4,61 TB brukt
    Win 11 Pro 25H2 build 26200.8457

     

    R
    Rick307023097le8
    Participant
    May 19, 2026

    Thanks for the reply.  After finding this message board I saw that others were having success with rolling back.  I was skeptical since I felt like I tried everything else,  but... it worked! 

      R
      Rick307023097le8
      Participant
      May 18, 2026

      It sounds like I am in the right place for the issue I am dealing with. I’ve been using Premiere on this computer for a couple years without ever having this issue. I’m assuming an update came through recently. For about 2-3 weeks I deal with constant freezing or “not responding”, especially when I click on any of the menu tabs at the top. If I wait a few minutes it eventually comes back, but were talking taking hours to do 10 minutes of work.  I tried uninstalling and reinstalling Premiere, without luck. My graphics drivers are up to date. I’m truly at a loss and this is greatly hindering projects I’m working on. 

      JackG23
      JackG23
      Participant
      May 19, 2026

      Have you tried rolling back a version through the Creative Cloud app? I’ve had success with 26.0.2. 

      JackG23
      JackG23
      Participant
      May 18, 2026

      Hi there, I’m having the same issue on my work laptop, especially when I’m trying to access the top menu, with the app constantly freezing or lagging severely. I had my performance restored as soon as I rolled it back to 26.0.01.

      My work Dell laptop specs are:

      12th Gen Intel(R) Core(TM) i7-12700H (2.30 GHz)
      32.0 GB RAM
      Geforce RTX 3050 Ti Laptop GPU (Studio Driver 595.79)

      I’ve just tried downloading the 26.2.2 Premiere update and am frustrated to see this issue hasn’t been addressed yet. I’ll be rolling back Premiere again so I have functionality restored.
       

        J
        Jarle Leirpoll
        Legend
        April 25, 2026

        I'm having the same issue on my Dell laptop. 

          R
          robertd58785886
          Participating Frequently
          April 23, 2026

          I too am having this problem with 26.2.0. This is on a Mac Studio M2 Ultra with macOS Tahoe 26.4.1 (latest version). Not a problem before the 26.2.0 update. One additional thing I noticed is if I’m also listening to an audio source other than Premiere, saying listening to music with the Music app. Just before Premiere’s playback, that other source cuts out for 1-2 seconds, then when Premiere actually starts to play, the other audio source comes back as well. Not sure if this is an audio-related issue, or it's just hanging the entire system. But whatever it is, I can confirm this is not related to just Windows.

            jamieclarke
            Community Manager
            jamieclarkeCommunity Manager
            Community Manager
            April 23, 2026

            Hi ​@一樹33758267b1gq ​@BradCooper20 ​@Avel384682290ts6 - Would you try installing Premiere beta version 26.3.0 build 51 or later and let us know if that helps your issue.

            BradCooper20
            BradCooper20
            Participant
            April 23, 2026

            I’m also coming across serious issues with 26.2. I don’t have the greatest performance specs but since the update I have seen a significant downturn in performance. 

            I tried to move the position of text in the properties panel and my PremPro kept freezing for minutes at a time, same thing happened when I clicked on the colour box to simply change the colour of the text. 

            Currently trying to install 26.0.2 (or 26.0.1), both versions get stuck at 54% download when trying to revert back to the old version. 

            I have tried numerous times and even force closed Creative Cloud and nothing is working. 

             

            Looks like my clients projects might be delayed 😳

            BradCooper20
            BradCooper20
            Participant
            April 23, 2026

            Update, able to roll back (finally) to 26.0.1, but won’t be going back to 26.2 until there are further updates. 

            一
            一樹33758267b1gqAuthor
            Participant
            April 24, 2026

            Glad to hear you were able to roll back and get things working again.

            Same here — I’m also sticking with 26.0.1 for now until a more stable update comes out.

            L
            luispp
            Participating Frequently
            April 21, 2026

            I have similar issue after the update. Opening the Sequence Settings now takes nearly 5 minutes. My computer has 64Gb memory, Nivida Quadro RTX 5000 with 16Gb. I’ve the following Logitech plugins installed: LogiPremierPro and the extensions: Film Impact Dashboard, Logi Options+ and LogiOptions Version 10.26.4.0

            一
            一樹33758267b1gqAuthor
            Participant
            April 22, 2026

            Thanks for sharing your details.

            I was experiencing very similar behavior after the update, including severe UI slowdowns (for example, simple actions like adjusting shapes or opening menus would take several seconds or temporarily freeze).

            In my case, rolling back Premiere Pro from version 26.2 to 26.0.1 resolved the issue almost completely, and performance returned to normal.

            Given your hardware (which is more than sufficient), it’s very likely not a performance limitation but rather an issue introduced in the newer version.

            You might want to try downgrading via Creative Cloud to see if it improves your situation.

            Hope this helps.

            jamieclarke
            Community Manager
            jamieclarkeCommunity Manager
            Community Manager
            April 21, 2026

            Hi ​@一樹33758267b1gq ​@Avel384682290ts6 -   Thanks for submitting your bug report. We need a few more details to try to help with the issue.  Please see, How to Report a Problem?

            Can you let us know your system specs from the link above?

            Do you have any third party panels or plugins installed?

            Do you have any logitech software installed?

            一
            一樹33758267b1gqAuthor
            Participant
            April 22, 2026

            Thanks for your response.

            In my case, I am not using any third-party panels or plugins, and I do not have any Logitech software installed.

            The issue started after updating to version 26.2, and rolling back to 26.0.1 resolved the problem.

            Given this, it does not seem to be related to plugins or system configuration, but rather something introduced in the newer version.

            System specifications:

            • OS: Windows 11 Home (Version 25H2, Build 26200.8246)

            • CPU: AMD Ryzen 7 3800XT (8 cores, 3.89 GHz)

            • RAM: 32 GB (3200 MT/s)

            • GPU: NVIDIA GeForce RTX 2080 SUPER (8 GB)

            • Storage: SSD (approx. 2.29 TB total)

            Premiere Pro version:

            • 26.2 (issue occurs)

            • 26.0.1 (works correctly)

            Hope this helps with your investigation.

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