Creative Cloud Services

This behavior occurred after some recent update to Creative Cloud Desktop. I have no idea what it is, I have changed nothing in my environment. Adobe Help from a nice guy named Nishi, probably in Bangalore, valiantly spent an hour going through my machine remotely to try and dig out the process. Did not help. This is a persistent error. Snapshot attached. I'm on a Mac Pro 2013, not a PC. Could that be part of the problem? Best, as always,Loren

Please, I am in desperate need of help. I am two weeks behind on all my college work because I am waiting for the "experts" to figure this problem out. I don't know how long it takes for them to usually get back to me but I have a lot of homework to do, and I'm STRESSING OUT. When I try to open my adobe cloud it is saying adobe has missing or damaged parts. I have tried to follow all the steps by uninstalling it with adobe's uninstaller and all the other steps it's asked me to follow with the log thing and stuff, but I'm still having the same issue. And apparently, adobe "experts" don't have time for my silly little questions. I need help urgently and the article didn't help me. I was still able to do work on my programs before the representative I talked to deleted all my apps and because adobe cloud is the thing not working I can't download them back. And also I'm too broke to afford to purchase my own sub. I am using my school account. I wanted to download news fonts from adobe clou

I create my page in the Portfolio and in the Contact form, I cannot send an e-mail to the given e-mail address. What could be the problem?  https://fabxnxrbi.com/contactPls. Help me! Norbert

Hello Community. I subscribed to Spark Post and I want to use the projects I created to embroider and print on apparel to offer on my online store. Do I have the right to do this?

I'm seeking for help. Someone with the knowledge to navigate and work with me on a project that entails creativity... And incorporate actual picture photos from the 1940's.., Make these photos come alive again and hopefully it will tell its own story (For the next generations) and In "HONOR" for this noble family..

Hi everyone, I didn't see a dedicated Portfolio hub so please accept my apologies if I'm posting this in the wrong place. At some point last week I noticed Portfolio won't save my alignment settings on buttons. Everything reverts back to 20px (Above and Below). The change initially displays correctly right after the change, but after publishing the website or skipping to a different subpage and back reverts those settings to the default 20px. Does anyone know of any ongoing glitchs or workarounds for this issue? Thanks a lot & all the best, Bart

I have got temporary issues with my credit card. Banks are not of good help because of covid. And my Adobe subscription is going to be renewed soon. Just in case the problem persists I am planning to get my subscription renewed from Adobe's partner connection portal. However since all this time I had been using credit card I don't have prior experience how to deal with this method. Also many times I see most of these partners in India have got no idea or information and are totally ignorant about such services. Many times they just refuse to assist as they don't see much business interest in something. Anyone having experience about what are the requirements?Do they require special info to start with? How do they take payments? ( Mode of payment ? )How does the billing system works? etc.

I installed several fonts from Creative Cloud to Microsoft Word. I had not problem syncing them. Suddenly, they are gone. When I try to activate the Creative Cloud add-in on Word, I'm told "You're not connected to Creative Cloud." I reopen Creative Cloud. I've reinstalled it and I've reinstalled Word. I still get the same message. The fonts are in my CC library.This is happening on two different desktops. I've tried to work through some of the Adobe fixes--Microsoft offers none--but run into difficulties there. I am not particularly computer literate.

I was working in Illustrator and Photoshop when a very concerning prompt popped onto my desktop from Adobe requesting my screen be recorded. I recently had some assistance from Adobe CC where they asked for access to my desktop. At that time I expressed my concerns to the rep and I was assured I was secure and then this happens. In the creative field security of ideas is paramount and while I am not suggesting I am all that I do not want anyone cherrypicking ideas, nor do I want carte blanche access to my desktop. I would appreciate a verifiable statement from Adobe stating they do not monitor my activity without my permission to do so. Please address this ASAP!

Hey everybody,since the new update, there is no checkbutton to select all files in the trash of my adobe cloud (online not local - so the files which are already deleted).So i have to click manually on every file and the permanently delete it out of my creative cloud. Since i have more then a few hundred files i am not going to do that.Do you know a way how to select all of the files? And why the f**** did adobe delete the possibilty to do so in the new version?Thanks for your help!

To Adobe Engineers, Good evening.I had some problems on syncing the Adobe Creative Cloud with my account. It automatically singned me out, all the time. So, i couldn't work on my Adobe's Apps(Photoshop, xD), and also i couldn't uninstall anything from the app! Unfortunatelly, but as the only solution, I uninstalled the Adobe Creative Cloud directly from the Windows Setting, and now, I am trying to unistall everything from Adobe's files(apps) from the Windows App Settings but it shows a message saying that the uninstallation file is missing(uninstaller.exe), from all the Apps! Please inform me how i can uninstall all Adobe Apps as soon as possible! Connecting in such a way an App(Creative Cloud) with the other apps is a bad mistake!  Regards,

We had a one day internet outage. Not even 16 hours into this even my Adobe applications started to shut down accusing me of not having a valid license.This is unacceptable and as a long standing customer I feel insulted. Adobe, I am asking for more respect towards your customers!

I'm working with the Adobe CC Libraries APIs, the issue is traying to get the elements of an a Library using:  {{baseUrl}}/api/v1/libraries/:libraryId/elements/:elementId?selector=default I received this error: { "message": "USSLibrary.getLibrary(): Library not found.", "status": 404 }  The only way to have access to the library is using the parameter libraryVersion, the api is don't taking the last version as is expected, ex: {{baseUrl}}/api/v1/libraries/:libraryId?libraryVersion=6  

I'm a student and heavily use the creative cloud across two computer and have sycned files. During this past update for 2021 I came to realize that all my files were deleted. Bad habit to back up files every 6 months but that is what and all the files I have made in the past 4 months are gone, and I have no way to recover them. (I did npt delete them and when a new update come around I always set my prefence to 'keep all preferences and files'). Has anyone else had this issue?

I know it's almost a year since this issue happened, but I'm not experiencing the exact same issues. Suprisingly, my Microsoft Store works properly, but CC doesn't work. I even reinstalled Windows 10 using a completely new installation (not my previous system image), but the problem is still here. Even worse, I can't even install CC now. How did you solve the issue?

My CC desktop app has the file syncing spinning for a day with no updates or changes. I tried the PC and re-launching the desktop app and it has been doing the same thing. Just a constant spin with no updates and no changes in my shared folder. I have been collaborating with other members of my work team through here for 2 weeks now and this issue started yesterday morning. Thank you for your help!

Does iOS app support backgrounds? How do I find them?So I opened one of the templates, that used background (free moving) and when I clicked “replace” it opened the background library (see screenshot)But when I create a new post, I don’t have access to the background library.Does anyone have access to backgrounds or design elements on iOS app?I cant wait until we do! I mostly use spark on my iPad Pro.I checked, and my app is updated. I am subscribed to all Adobe products.

Hi all,I cannot/don't want/don't need to install cloud services on one PC and I'd like to have a local only installation (whereas on the other PC I wanto to keep the standard cloud based installation). Provided that CC can check for my subscription whenever it is necessary via web, I'd like not to install (or selectively uninstall) cloud services. I don't want just to stop or pause synch, I do not want the service to be installed (security policy and issues). Can anybody help? Thanks in advance. 

Adobe CC installed and activated, all applications in use work as expected. However, whenever my computer wakes from sleep, the Adobe CC icon in the menu bar shows an error alert (red exclamation point) and the app when opened reports "Unable to reach Adobe servers". When I click "retry" it immediately connects and the alert clears. It's not a problem per se but it's certainly annoying that CC is reporting a problem repeatedly. I can't understand what would cause this - why is the app unable to contact servers until I tell it to try again? No change in network access, just waking the computer from sleep. macOS 11.2.3

When I log in into my Adobe account, everything works, however when I want to download apps that I have purchased, they redirect me to Creative Cloud and then when I try to put my email and password it says this:If I try later, nothing changes and I get to the same error.  Is there anybody who had the same problem? Any ideas how to fix it?

Hello, I've been experiencing an issue where Core Sync Helper seems to be hogging all the CPU and making my fans go crazy. I'm using a MacBook Pro 2018 running the latest versions of everything (Mac OS 11.1). I have tried this fix, where you delete a bunch of (cache) files, and it had solved it temporarily. A few hours later though, as I was idle, the process Core Sync Helper was running again and using most of the CPU (nearly 100%). Anybody else experience this? For now, the only thing that works is to force quit the process through Activity Monitor, and pause syncing in Creative Cloud. I need to sync however, as I sometimes switch to another computer. Thanks in advance,Greg 

Hi thereI'm having continuous issues with Creative Cloud in that it doesn't load properly each time I log into my Mac. I've uninstalled and reinstalled but I still have issues with it loading. Once it actually does load, I am unable to do any app installations or updates. Nothing happens when I click on install. Does anyone know what the problem could be?Hazel

its ridiculous to not able to delete whole 'deleted' files that eat up my storage space at once.  there are no way to delete this at once. i already backed up my files in 'deleted' folder, and turned off the setting that keeps this garbage files. and its outragious to let user delete this one by one. create a button or someting to delete this at once or let customer supports erase this folder.

I bought a new iMac and a yearly subscription to all Adobe Cloud apps. This was in September 2020. Today in March 2021, I went to open photoshop and it had signed me out of the cloud. I never did that. I tried to contact Adobe and am horrified by lack of real person in customer service to speak to. This is a scam to pay for with no one to actually help!!!!! It took me over an hour and changing of several passwords to find my way back into the Adobe apps. I've used Adobe since 1990 and it was bad then but this is the worst yet. ADOBE!!!!! Give me a working phone number with actual tech help!!!!!!!

I have been runing into a issue with Creative Cloud on the Desktop. I have tried the Adobe Creative Cloud Cleaning Tool Twice now. The first time I only cleaned creative cloud desktop app, the second time I cleaned all and as I need the progams to work I have now lost programs such as indesign and adobe illustrator. I recieve the error code 0xc0000428 when trying to open the redownloaded creative cloud app. I was wondering if there was another way to install programs without creative cloud.