Creative Cloud Services

I am working on my work computer and home computer. When I continue to work from home after a session at work the file permissions are changed. The localhost gives me the following error messages: "Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 Fatal error: Unknown: Failed opening required '/Users/andersblume/Sites/Creative Cloud Files/musik/admin/artist_ny.php' (include_path='.:') in Unknown on line 0"What to do about that??

Hi, I would like to share just one subfolder with another user, but when I invite him to cooperate, his Creative Cloud client automatically starts downloading all of the content from the main folder. Is there any way for him to share just the files in the subfolder?Thanks for your answers,Jan

Cant see files in creative cloud desktop folder. It has never shown files since I have installed Adobe CC. On browser view I can see folders but those are not getting sync with the local Adobe CC folder. Did anyone face this issue?Thanks in advance.

Hey,in a moment of spring cleaning, I accidentally deleted a folder I shouldn't had. NP, I recalled Creative Cloud's archiving function so headed to the website. I successfully found my deleted files and clicked the "restore" action. After confirming, the files disappeared from the archive list.However, they never returned in my files list either. So now they are completely gone... No longer in the archive, and not in the files.Any idea where they have gone, and how I can retrieve them??

Hi, I'm using CC2014 on my iMac and MacBookPro with latest OS update 10.10.2.Sometime It seems like all CC app does not sync properly. The libraries window can not be used, it just shows up a blank window. And sync button at bottom left corner is disabled too, as you can see in the image below. After restarting app a few times, it became normal.Regards,JO

The app is saying that all my files are synced but there is nothing there! There is no problem on my desktop computer, but on my laptop the files are no where to be seen and I can't retrieve them. @

  I only have 2 GB in the cloud, i share a document with a colleague and she has 20 gb is there something wrong with my installation?

Since yesterday, I have been unable to 'restore' my archived file. Contacting Adobe through chat produced no help and I was referred to the phone support. Phone Support had me on hold for "45-55 minutes" and I finally cut my losses, hoping that it would *somehow* start workig today (sigh). However, today at least when it still doesn't work there is an error message. Can anyone help, since Adobe Help seems to be shuffling me around and not addressing the problem?

I'm getting this error, and clicking Restore is just returning the error to me.But the deal is that Cloud knows I have moved the folder. See:IDGI. Thanks, AB

HiyaIndesign and pdf files that I add to the cloud appear and sync in the 'creative cloud files' folder on my mac - that works fine.However, the problem is when I add files to the same 'creative cloud files' folder on my mac I get the red warning triangles on the files and they won't appear on the cloud?I've tried all the suggestions on the forum and its not file naming etc..am I being really thick? its driving me nuts!thanks, G

I want to share video clip with client for approval?  Can I do this with Creative Cloud?  Tried but it's taking over an hour to "Prepare" video.

HI ! Synch works only if file is dragged to creative cloud panel online .Any reason why?tks!

I created a library in Illustrator CC that I would like to share with my team; however, when I select "Collaborate..." from the options menu, I get this browser page:And when I navigate to "My assets" > Libraries, the library is not there either. I've tried restarting Illustrator and Creative Cloud, and reinstalling Creative Cloud.On the flip-side, I can sync files just fine.Thanks in advance for any help.

We have several captivate files that that for whatever reason we are unable to upload to creative cloud.  We have tried from both Macs and PCs and receive the same message.  "A virus was detected in Filename. This file will not be uploaded."   They function in every respect in both cp7 and cp8.  We have scanned them with mac and pc virus scanners.  I can remove all the contents of the file and it still fails. If I copy out all the slides to a new file, the file loads to cc. There is a lot of master template and advanced actions that would be lost if we have to port out the slides. This is not a great solution.   Can anyone suggest possible causes or remedies?  My hope this there is some resource missing or corrupted in the file structure and that can be repaired. Thanks for your attention.

The only Adobe I have on my 64 bit computer (Windows 8.1) are files from creative cloud because my computer was taken back to "factory" the week before I downloaded CCShould I uninstall, clean with tool and reinstall?

After tons of issues of files failing to sync and several long attempts with Adobe support, I now have to ask if this feature is working at all for anyone. Specifically, storing your working files on the creative cloud, NOT syncing small items like fonts. I have been trying to sync 9GB of files, none files are greater than 40MB, my plan allows 20GB. No matter who tries, the sync fails at 1.59GB.Anyone having the same issues?

All my files just vanished into thin air - guess that's what happens when they are in the cloud!

Can anyone tell me why I can see my CC files online on my desktop but when I look via my laptop it says the folders are empty?

Since yesterday we're not able to synchronize. It goes on for hours, upload appears random on computers in network, some never show, some stay in sync mode for hours. Suggestions? Other then log out, remove all and try again. All tried but none works...

While opening a client Photoshop file it said three fonts were missing and Typekit was turned off. When I look at the CC pulldown menu it says 1.19% of 20g is syncing but that number stays frozen. I'm unable to go to Typekit to get fonts. Have I somehow synced too many files from other projects? I don't really understand how this works.Thanks

I have a whole folder that I can not syncThe names are BACKPACK150121.ai and similar names...I can not understand why I can not see if these signs are "not allowed" as namesWhat is wrong?

Hi I have been working in Canada for 3 weeks and set up all my files to the creative cloud, but now back in the UK working on my regular MAC CC says it can't sync the files.What can I do?

I get a file syncing error when attempting to drop or save new files into my Creative Cloud folder. I have many files in my CC folder which sync correctly and the error only occurs when attempting to save over an existing file or drag a new file into the CC folder. I am able to work around this problem by saving a new version of the file to my desktop then dropping it into the CC app in my browser. This problem began to occur when I updated from Mavericks to Yosemite. Needless to say, this is very cumbersome and I would appreciate any insight given.Below are my system specs followed by the error message I receive.

When someone shares their CC Files with me, do their files take away from my 2 GB of storage on the CC?

Firstly it is great that Adobe Assets was released so that it would be possible to view PSD files.Have a PSD file opened in Adobe Assets on Google Chrome(Linux). I am trying to use the option of exporting the PSD to an image format, but the Actions -> Download -> PNG/JPG crashes the webpage.Any workaround other than using Adobe Photoshop? I guess I can ask the creator of the PSD to export it.