Creative Cloud Services

I have two iMacs with InDesign, Photoshop, etc on them. On the one everything is joke, bu on the other I can't get connection to the CC Library??

the desktop app on one of my devices continuously syncs even if i'm not doing work on it. anyone else have this issue?

I have tried everything. Log out/Log back in. Refresh screen. I asked that she check to see if she added me as a collaborator and she has. The file she says she uploaded -she can see but I cannot. Can't figure it out. Help.Apparently there is NO customer support these days. I tried everything to get to a chat session but I only got tutorials. Thank YOU so much, Ann

looks like i can never trust this stupid cloud.why does this happen?

I appear to be having similar syncing issues as others have noted here. CC desktop app just seems to "sync" endlessly and occasionally I get the "unable to sync" due to server error dialogue.I have dozens of files that don't seem to want to sync anymore (and they synced fine previously).I have tried all the options I have read about in this forum. I even emptied my CC folder and tried to sync it empty (even permanently deleted my archive folder) but I still can't seem to get some files to sync reliably.How do I clear this up?Thanks.

I'v reinstalled the latest Creative Cloud desktop app, and updated to the latest version of Photoshop CC 2014 - but I cannot get Creative Cloud to show me any of my assets (libraries) on the website.To troubleshoot in Creative Cloud preferences : 1. I made sure Sync was on, and 2. I tested the folder location for files. It was my User folder which seems to be default, and I tested it by changing it to the Creative Cloud folder nested inside User folder, but no change.I'm on Adobe Creative Cloud 1.9.0.465And Running Mac OS 10.9.5

Hi, I'm not sure whether this is a general issue with the Creative Cloud desktop app, or something is going wrong with my installation, but I receive seem to receive no indication that I have already downloaded an item when I open CC --> Assets --> Market. Looking in my Libraries, I now find some items I've downloaded up to 4 times. Is there some indication I am missing? Is my installation of CC desktop messed up? Or should I suggest that there should be some indication of whether an item has been downloaded or not on that Market page in the app? Even when I go specifically to downloaded items, none of those items has the cloud with the arrow icon grayed out. The only time that icon grays out is when I download the item and keep that page/window open to download other items. As soon as that page/window is closed, the next time I open it, all icons are no longer grayed out, so I no longer have a clue as to what I downloaded unless I open my libraries in my browser. Seems a bit pri

Beginning today, creative cloud stopped syncing files. I'm on a mac, OS 10.9.5.I've restarted the computer, quit and reopened creative cloud, paused and restarted syncing. In the past, pausing and restarting syncing would fix, but does not work any longer. I've gone through the common problems such as file name, characters, etc, but none of that is the issue. It basically won't sync any files that I have created or modified today. In case it helps with a solution, I had an issue earlier when I was renaming files and organizing folders, some of the files that I moved, delete, or renamed would reappear with their old name in the old location. To stop this, I paused syncing while I organized the files, and it was upon resuming file sync that nothing will now sync.Thank You.Dan

Creative Cloud Files sync stopped working weeks ago. It was working previously.When I add new files in my local folder, they get a red warning on their icon and Creative Cloud app reports "Some files failed to sync".I deleted the "options.tix" file, as suggested in other topics here, but this did not fix the issue.I can provide the CoreSync log file. Here are relevant lines, with end of file path obfuscated:20141013-195505.560: Warning: [GUDE]: Request Failed. ErrorCode: 404 message: HTTP Status 4xx (Client Error). HTTP/1.1 404 Not Found.20141013-195505.561: AcslSvcFS::ParseError: err=7 code=404, reqid=e2a069036cd5a4ed1413230105096401000b, resp={"status":404,"message":"Parent collection could not be found."}20141013-195505.562: Create Folder 'acsl://scss.adobesc.com:80/files/François/Illustrator/xxxxx/xxxxxxxxxxxxxxxxxxx'- ERROR: Cannot create folder: HTTP Status 4xx (Client Error). HTTP/1.1 404 Not Found.20141013-195505.563: Finish UL: /François/Illustrator/xxxxx/xxxxxxxxxxxxxxxxxxn

I have used up nearly all of my 20GB of Creative Cloud storage. However, when looking in Finder, I notice that I really only have about 6GB in the folder. Turns out, CC archives files, which is great in the event that I lose a file on a hard drive or a file get corrupted. I'd be able to restore from the archive. However, all those archive files take up a lot of space. I found out how to delete the archive files using the web based Manage Assets. However, it won't let me SHIFT select. I have to actually click each one, one at a time. I have over 3500 archive files. That will take me 20-30 minutes to do this. Is there a better way to delete the archive files, other than DELETE ALL ARCHIVES?Trevor Wardwww.trevorwardphotography.com

My CC has been "syncing" for hours and seems to be stuck. I have signed out and back in and it's still doing the same thing.I only have a few files in my CC account and can't figure out what is going on.

My "Creative Cloud Files" folder in my computer doesn't match my "Assets/files" folder in the adobe website. How do I sinc the 2?

creative cloud couldnt sync all my files so i can use on iphone ipad and computer. Only about 18% of files synced. what do i do to fix this

My boss signed me up on cc but when I've been invited to collaborate, whilst the files are available via the web, there are not showing up in finder on my PC.

How can one get a wav file to play without the person that I have sent a "share link" to, downloading it? All I want is to get a review of the mixdown from Adobe Audition. I don't want to "give" away my work to people, just want them to hear it! So they can approve it or leave comments as to how to improve it. . How can I share it with clients without giving it to them? Just want them to hear it! Thanks, but if this is not possible, then the cloud thing is useless to me. 

Everything is working okay; however, the lag time seems too long.What is the typical delay expected when you upload a file to Creative Cloud from your desktop, then try to access the file from your laptop?Thank you in advance for your help.

this is appearing when I tried to install the adobe app for my mac. what do i do?

Creative Cloud doesn't sync the documents i saved on my macbook. I uploaded a picture from my iphone and that works fine. it just tells me "unable to sync files" with no explanation. what can i do?

I got the error message about "escalated privileges" when trying to in stall the creative cloud libraries. I am an administrator on my computer (always have been) with no admin p/w required.File sync is turned on in CC. I tried to remove and reinstall, but always same error message.What am I doing wrong?

I have a full CC membership (student-teacher) and want to download assets from the market place. Not possible: I have to upgrade my plan (???). What now?? This is not the first time this question pops up in this forum but I have never seen an answer!!

Hello folks,Since the latest Creative Cloud update (I'm using version 1.9.0.465 as of this writing), I've been unable to successfully sync my Creative Cloud Files folder.First things first, as other forum users have posted elsewhere, when the update installed itself, my Creative Cloud Files folder was moved from my chosen location to its default location (C:\Users\MyUserName) and I've been unable to put it back where I wanted it.However, more pressingly, I noticed that every time I booted my computer, neither my wife nor I were able to access the Internet.  After a couple days' trial and error I realized that Creative Cloud was trying (unsuccessfully) to sync about seven files (totaling about 750MB) to the cloud, and anytime the sync was actively working, my network access was completely blocked.  Even the Creative Cloud desktop app itself couldn't access the Internet to authenticate my apps or Typekit fonts.I have managed to get much smaller files (1MB, 5MB, up to 15MB) to s

    Creative Cloud File synch is too impatient and it constantly gives me an error when I try to save my project file from Articulate Storyline 2 to my folder on Creative Cloud,This is from my log:Copy Over 'C:\Users\sbirch\Creative Cloud Files\eIssuance\03Project\eIssuance.story' -> 'acsl://scss.adobesc.com:80/files/eIssuance/03Project/eIssuance.story'- ERROR: Copying file: Cannot open local file 'C:\Users\sbirch\Creative Cloud Files\eIssuance\03Project\eIssuance.story' for read: The process cannot access the file because it is being used by another process. (error 32)20150120-134758.611: Finish UL: /eIssuance/03Project/eIssuance.story (Ovr): Copying file: Cannot open local file 'C:\Users\sbirch\Creative Cloud Files\eIssuance\03Project\eIssuance.story' for read: The process cannot access the file because it is being used by another process. (error 32)Problem is, the save operation is incomplete when CC tries to access the file. And it jsut gives up. It doesn't wait o

I had to reformat my mac and have re-downloaded the creative cloud app - I can see the creative cloud folder in finder. But I can't get files on creative cloud to reappear in my finder - How do I download/sync from the cloud to my computer?

Hi, I recently updated the CC desktop app, it would seem yesterday, according to the desktop app itself. Unbeknownst to me, this update reverted the location of my Creative Cloud Files folder, from where I'd set it on my 6TB RAID5 Data HD array, back to the default of C:\Users\Brian A\ on my 500GB SSD system drive. It perturbs me, both that this would happen at all - an update should not change or clear user preferences - and that there was zero notification that this had occurred. If at some point my system drive approaches full between apps and app data, having something like this occur could cause a very large mess. In fact, less than one month ago, the C: drive on my last computer would not have had enough space. I'd no clue this had even happened until I opened preferences in my CC desktop app and noticed under Files, my location began with C:.Was this a bug? Should I report this somewhere? Is there a way to prevent this from occurring with future updates?Thank you in advance for

Several people in my office can no longer see some of our all files after doing the Creative Cloud update today. They are also not in the archive folder. This is scary.