Digital Editions

Each time I close Adobe Digital Editions 4.5.11 on Mac OSx, all my books are lost and my library is emptied. I have to redowload the books I have already bought. How can I solve this issue?

Hi Everyone,I have got a licensing issue with my ADE.I have deauthorised already my first account and also I have create new account but still I have getting Licensing error which is "ALREADY FULFILLED WITH ANOTHER USER"    

What do I need to do to get the book that I purchased and downloaded from books-a-million to open and work with the Adobe digital additions? I’ve been at this for two weeks now. The ade is on the screen. iPad. It opens. The book is in the BAM library  

I have dowloaded Adobe Edition on PC for my kobo but I cannot read a book since I get a message saying that I am not authorize to open a book.  I disinstalled the application and reinstalled it but still says the same thing.  Than I created another ID and started my KOBO but my pc does not want to install it.It still shows the first one and still says the same thing.

Telkens ik een boek wil openen, krijg ik de melding "error: check activation".  Men schrijft voor de autorisatie te stoppen, en terug te activeren.  Wanneer ik dat probeer geeft het systeem me een verlopen e-mail met een paswoord, dat uiteraard niet meer klopt.  Conclusie ik kom er niet in.  Wat doe ik nu ? 

When I am trying to download an ebook through the ACSM file, the following error message comes: "Error getting a license.license ServerCommunication problem: E_LIC_ALREADY_FULLFILLED_BY_ANOTHER_USER" .How to solve this problem?Please help me! 

For years I have downloaded library e-books (epub format) to Adobe Digital Editions and then moved them to my Nook.  Early in December 2016, they would not download to ADE and I get the message "unable to download.  License Server Communications Problem: E_STREAM_ERROR".  My daughter lives in another town and is having the same problem trying to borrow e-books from her library.  How do we fix this?  Our libraries just want to say it is a problem with our computers and/or Nooks!

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brand new computer -= installed correctly and was working but now when I download book from library it does not show up in the adobe library 

I can no longer open any e-books on my Pocketbook e-reader because activation always fails despite the correct ID. Can anyone help me?

Hi,i need to reset activation for my adobe digital edition, becouse i've reset a lot of telephone and now i've reach the max of 6 device(in fact they aren't active at the moment) i got confused by the guide and the chat support.The guide mention that i need support's help to reset it---------------------------------------------------------------------------------------What is the maximum number of computers and devices that I can activate?You can activate up to six computers and devices. If you reach the limit, contact Customer Service to reset your activations.--------------------------------------------------------------------------------------- When i contact the support they said this product is not supported by chat support , and ask to contact di Forum. Anyone can help?

Hi, i need to reset activation for my adobe digital edition, i got confused by the guide and the chat support.the guide mention that i need support's help to reset it---------------------------------------------------------------------------------------What is the maximum number of computers and devices that I can activate?You can activate up to six computers and devices. If you reach the limit, contact Customer Service to reset your activations.--------------------------------------------------------------------------------------- but when i contact the support they said this product is not supported by chat support , and ask to contact di Forum, WT*. Anyone can help?  

Hello,I saw that question as been submitted in 2018 , I also submitted the same problem end of 2020. NO REPONSE.Will it be possible to get some help from adobe on this issue: two  urn:uuid with the same email address.Thanks

I have the Baker Illustrated Study Bible. The maps in the Bible are not displaying correctly. Map 9 The Persian Empire displays in its entirety but Map 10 at the bottom of the page only displays a segment of the top of the map. If I go to the next map, Map 11 displays, not Map 10.

I have downloaded a textbook on my iPhone before having a laptop. The Apple app for Adobe Digital Editions is terrible... how can I download this textbook to my laptop when the Adobe Digital Editions app on my desktop doesn't even have a sign-in? Thanks,Alex 

Hi, I downloaded digital editions on my work computer to read an ebook for work. i selected to authorise computer without an ID.I did the same with my persona laptop and it worked.I then wanted to view the ebook on my ipad, so i had to download the bluefire app, it said there was and issue with the adobe ID so i created one. It did not work.So i went to my laptop and de-authorised the account and the re-authorised it with my adobe ID and now it wont let me open the ebook on my computer!  I get the message displayed above. I have contact the help chat which told me to come here. Can anyone help? I cannot open the ebook now and i will need to access it for work soon

"The vendor account you entered is not associated with the item you are trying to open. Try again."This is the message I am getting when trying to open the book, (I had paid for on my mobile device (Android), using the Adobe Digital Editions.I am able to read the book on my Android device with no issue, but when I am trying to open it on my Desktop PC, I am requested to authorize - and message I am getting coming up when I am clicking "Authorize" button.I changed password - same result.Please, help.Thank you in advance,V. P.

I've read the other posts and having same issue with "vendor account not associated with item you are trying to open" since I transferred data over to new laptop.  Problem is my ebook file is from 2014.  Can I identify who the vendor (Can't find book on Google anymore)  from the ebook file or other files in Digital Edition?  I also have a book that os showing up in "Borrowed" but not sure why. Please help!

Both my computer (Windows surface)  and my Android based device (a boox, where the ADE  has been installed) authorized with same account/ID.However, if I download a DRM protected file to my PC, I can read it only on my Surface but not on my Boox. I even tried to send the protected file to the boox and to see if I could open it directly with the app, but the app does not even allow me to upload it. Any suggestions welcome! 

I am unable to read an e-book. I purchased the PDF version but it needed me to download the Adobe Digital Edition in order to complete the download. Now, it's in the software but I can't open the book to read it? What should I do? 

I use ADE to download ebooks and then transfer to a reader. Recently some books will not transfer. The error message is E SRC FILE IS MISSING. Failed to read source file. How can I fix this please? 

What is the expected sync time on the phone app. Changes made or books purchaed are not showing up on the app.  

After installing Digital Editions (DE) on a new computer, I apparently authorized it using the wrong account. Now, when I attempt to add an item that I bought with the right account, DE displays the following error message:"Document is licensed for a different user account"How do I de-authorize the wrong account and re-authorize the right account?I'm using WinXP SP3 and DE 1.7. And I'm comfortable editing the Registry!

Hi, I am trying to authorize a new computer but I get an error message that says "you can only authorize this computer with an Adobe ID that hasn't been previously used to authorize any other computer or mobile devices."I need to get access to a purchased book but it doesn't let me. Can someone help me?

Le bouton impression n'est pas actif dans Adobe Digital Edition et je ne peux pas imprimer. Comment faire pour imprimer?