Digital Editions

Wer kann helfen? 

I couldn't download a library book in Digital Editions.  I deactivated and reactivated but my ID/or password not accepted.  Message 'Error! Check Activation' but authorise/deauthorise buttons not available.  Previously I got 'Unable to download. Error getting licence. Licence Service Communication Problem.  E LI ALREADY FULFILLED BY USER"Anyone help fix this?

I have recently updated my MAC to the software Catalina and Adobe Digitial Editions is no longer compatible. I have tried to download an updated version, however it only seems to work for ipads and iphones. Is there any fix for this?

after i complet all reqired informations and payment (Mastercard) i recived this message : There was a problem processing your order, please contact our Customer Service team for assistance.Middle East & North could you check please .thanks alot  

coI have a Windows 10 computer and currently have Adobe 4.0 and am trying to install 3.0. There is no live customer service for this and I am unable to locate instructions to do this online. Any suggestions? 

I have opened an ebook with Adobe Digital Editions on my Mac and now want to copy it to Bluefire on my iPad .  How do I do this? 

When i try to add any ebooks i have purchased to my library, it says " ERROR check activation" I checked and my account is authorized on this computer. i tried to deautherize and reautherize to see if it did anything, but it wont let me deauth. it says try again later. any help is greatly appreciated!!

Here's the most recent article I found; yet, ADE continues to generate the same error. I can't finish authorizing ADE. https://helpx.adobe.com/digital-editions/kb/error-e_auth_bad_device_key.html Some history, I've had older versions. Recently, ebooks began claiming auth failed. I followed several articles having eliminated the activation.dat file, ensured date/time correct, modified settings on Keychain access... all to no avail.Mac OS X 10.13, ADE 4.5.11.187245

I have ADE 4.5.  I have tried a variety of .acsm files downloaded from the Brooklyn library.  when I double click the ,acsm, ADE asks for authorization, I enter my password, which is good, and I get the error code: E_AUTH_BAD_DEVICE_KEY.  I spooke with an Adobe technician who told me to post this message on the community board.  I would appreciate a response.

Über den Support bekomme ich keine Antwort. 

I just downloaded an eBook and it seems to be in a PDF format but only displays one page at a time. It has the two page view option grayed out so I cannot select it. Is there anyway for me to make it a two page view?

Hello I have a serious problem for years I have my AdobeID account it has always worked for me wonderfully but one day I stopped working all the applications, I cannot change my plan on the adobe page, it says that I am not connected to the internet which if I am connected to the internet, in the creative cloud application it does not synchronize the files but it does let me update the applications. I enter the adobe help section, I follow the steps to verify that I have a connection to the adobe servers and an error message appears (ip blacklist). I do not know what that means, I have done everything to try to solve the problem, I am desperate, I need help, thank you very much if you can help me.

Please help!  I am getting the following error msg and cannot figure out why.  I have been downloading books from the library for years using ADE and it is suddenly popping up the following error msg: Unable to download error getting license; license server communication problem E_ADEPT_DOCUMENT_TOO_SHORT

I purchased a textbbook from Google play store and used Digital Edition to view it as a PDF. All of the figure images are black. All the colors are available in the textbook except for the figure images. How can it be fixed?

hola gente, compre unos libros por la red, y desde mi mac tuve que bajar el adobe digital editions. fui instalando el programa y pude leerlos sin colocar una cuenta de adobe. cuando quise mirarlos desde mi ipad no pude hacerlo ya que tuve que colocar una cuenta y no me permite abrir el link del libro que compre que lo tengo por mail. alguien me puede ayudar a destrabar esta cuestion. desde la computadora tampoco puede entrar a un lugar donde pueda ver usuario, o algo que me permita sincronizar con el ipad.

Dear friends, The above message continues to appear and I am unable to download books from Internet Archive.I've tried everything with any result so far... I've upgraded the program, deauthorised and reauthorised, created a new Adobe ID, deleted old files folder...Please, I need help this is driving me crazy.

When trying to download borrowed book using *.acsm file getting this error"Error getting License.License Server Communication Problem.E_LIC_LICENSE_SIGN_ERROR".But it was working till yesterday. Please help to fix this issue.

I am trying to upload a book to my Kobo.  When I upload the book to ADE, ADE freezes.  Also if I just open up ADE and connect my KOBO to it, when I right click on my KOBO it shuts down.

I am trying to download ADE 3.0 but get the error message "Adobe Digital Editions 3.0 requires Microsoft .NET Framework 3.5 Service Pack 1.  Please istall and try again.  When asked if I would like to  proceed to .NET download page and I select YES I get an error message.  What can I do?

I have downloaded the digital editions software(ade 4.5.11 windows) to download from my online university library site (free) and ebook from booktopia (bought).Initially I was able to download acsm files and when clicking to open it, then it asked computer to authorise.I authorised using adobe id for university ebooks and booktopia id for paid ebook but cannot download as it says " E_ADEPT_REQUEST_EXPIRED error when downloading a book"        Previously I was able to get acsm file at least before the appearance of book in the library page of ade icon.Now even acsm step is not happening. PLEASE PLEASE HELP AS I NEED TO READ THIS BOOKTOPIA EBOOK(PAID) for my assignment.also I am not able to download free university ebooks. Remote helper spent 1one hour on this and couldnot solve this and told that WRITING ON THIS POST , SOMEONE WILL CONTACT ME WITHIN 24 HOURS VIA EMAIL TO HELP. my email is(pradipbains@hotmail.com)

How do I print a book from ADE at a public library? I do not own a printer and will have to use one at the library.

Hi -- my ADE was working fine until a couple days ago, and now every time I try to download a library ebook, I get the e_adept_document_too_short error. I have tried deauthorizing and reauthorizing, I have uninstalled and reinstalled, I have tried downloading the newest edition, the oldest edition, no luck. I'm so frustrated right now. Does anyone know how to fix this?

Using Firefox, just installed, keeps crashing & can not authorise computer

Adobe Digital Editions won't open after Windows 10 update.  I've uninstalled ADE and reinstalled from their web page.  I have -RESET- Windows 10; I have -REFRESH- the darn thing twice.  The digital editions window makes a small splash page and stops.  I can not get it to do anything.  I close it down with Task Manager.  

I found some EPUBs cannot be loaded correctly. This issue happened on all platforms (Windows, Android, iOS. I don't have mac devices, but I guess it would exist on mac as well). SCENARIO 1: Non-English Characters cannot be displayed correctly.Not all EPUB files have this problem.SCENARIO 2: Photos cannot be displayed completely in screen.Again, not all files have this problem. As I cannot attach a file, I can only show screenshots here.For this issue, one of the reasons I guess is the picture is much larger than the screen. But why not zoom it to show a full scene? I have sample files for the two issues. So please let me know how I can send you.