Digital Editions

When I try to read a book in Adobe Digital Editions, it asks me for authorization, and when I put the password appears the message:"The provider account you entered is not associated with the item you are trying to open", and I cant read it. This is because I've change the OS in my iMac. Could you help me?

Hello, I have ADE 4.5.11 on two windows 10 laptops (latest windows 10 release) and on android 10All 3 are regsitered with the same adobe ID but synching of DRM ePUB is not working!!anyone else have this issue ? Any idea on how to solve this ?

Hi! I have problems downloading ADE on my Asus laptop. According to my Adobe account, ADE is already installed and apperently on a Samsung device. I don't have a Samsung device, I want to download ADE on my laptop so that I can download E-books. I have contacted the help center and they've sent me a link. Downloading ADE worked, however after downloading the program doesn't open when I click on the icon. Could someone help me out with this? Thanks in advance! 

I got an access code for an online textbook and uploaded it on my Mac laptop in January.  180-day Subscription Astronomy Today: The Solar System.9th ed. Pearson Addison-Wesley I went to use it and it has deleted out of my library on the Adobe Digitial Editions and when I go to my library it says I have no book. I need assistance on how to get it back as I need it for my course and I paid for it. Thanks for your help

Después de leer en varias sesiones un libro, no pude abrirlo más y el Digital Editions me dice "libro dañado". Alguien sabe por qué razón puede haberse dañado y cómo puedo solucionarlo? No tengo forma de volver a descargarlo porque es una compra ya realizada hace un tiempo largo.

Hi everyone, I have been reading a book for research in Digital Editions and making annotations and notes as I have been getting through the book. Today I opened the book, and it took me to the correct place in the book, but while some highlights that I made are still there, all of my notes and annotations are no longer there. My computer does an automatic update once a week overnight to download Windows updates etc., and I am afraid it would have restarted and perhaps this is why? But I can't understand why highlights would be there, but not annotations. Can anyone help me get my notes back?

I have a problem with borrowing a book on the site Internet Archive. Download options are Encrypted Adobe PDF, Encrypted Adobe Epub and Encrypted Daisy. In any case it is possible to get the book because for the first two I receive a message that Adobe Acrobat Reader cannot read the book because URLLink.acsm is not a supported fileHow can I solve the problem?

Does anyone know what's the problem with this? I tried re-installing Digital Editions a few times, but still get this error message:"failure in getting permission. Communication problem with permission server."  Thanks.

I have purchased ebooks from Google Play,  I have Adobe Digital Editions.  It is authorised.  It has been reinstalled.  When I click Add to Library to add a book it takes me to the Downloads file where the books are but the books do not show up. They are there but invisible to ADE.  Actually only the ACSM files are invisible, the PDF files are visible.  

I bought three ebooks yesterday from a publisher called PCCS.  They were sent by a third party contractor called Firsty Express.   When I click on the download link on the books, a link appears on my computer, but when I try to open the books, I get a message saying "Error: Check Activation".  There is no indication of who has sent this message, but it is probably from Adobe Digital Editions, which is already installed and authorised on my computer.  (I was very surprised to get this Error message because I had already downloaded a book published by Macmillan Palgrave onto ADE yesterday and was able to open it without difficulty.)  Can anyone help? By the way, I contacted the Adobe Support chat line and got the following response: "Hello. I’ll be happy to assist you. We have reached the End of Support for that product. However, we have an active community of experts who could assist you on Adobe User Forums. Try reviewing the questions

This is my problem. I have adobe digital editions installed on my laptop. it workt good. Two weeks ago I could not open books anymore. I installed adobe DE again and now I have a white screen. Left above there is still the 4 groups (files, tools, read and help) you can choose. But I don't see my libary and I cannot read books any more. its a white screen   [Moving from generic Start/Help forum to the specific Program forum... Mod][To find a forum for your program please start at https://community.adobe.com/]

I downloaded the digital edition and I downloaded ebook that I bought but I couldnt authorize my device, and now I cant authorize it so I can use it on other devices! What to do? Thanks

I have a book in ADE format. It has full printing permission.Whatever printer settings I use, the document prints on both sides, flips the paper on the side I don't want (so the backside is upside down) and does not print the page numbers.Is there any way of controlling these outcomes?

La liseuse sony n'est pas reconnue par ADE, Que faire pour récupérer le livre ?

Hi. I am the Adobe Customer Care Virtual Assistant. Tell me what you need help with. I'll do my best to understand and find the right person to assist you. My problem is still not resolved by you. I have downloaded Aldiko software in my mobile to read eBooks. I have enter my ADOBE ID Password under DRM Account but what ever password even after changing the pass word in Adobe,it is not accepting the password.This problem is unsolved more than 10 days. Please do some thing to over come to the above problem. Adobe Customer Care Virtual Assistant  I want to make sure I understand clearly. Which of these categories best describes your issue?Get sign-in or password helpUnderstand charges or invoiceFix a download or install errorUnderstand $1 chargeSomething else Get sign-in or password help Adobe Customer Care Virtual Assistant  Ok. Connecting you to an agent who can help.  Connecting you with a specialist as soon as possible. &nbsp

Adobe Digital Editions has not been able to load to my PC since my Windows 10 updates on 18 Feb 20.  I have a HP laptop that I bought with Windows 7 (worked fine); took the free upgrade to Windows 10 when Microsoft put it out (everything got real slow).  I've been using Adobe Digital Editions always with no trouble.  I don't have WiFi at home, I mostly read and watch DVDs on the PC.  The library has free WiFi, I use it for library Ebook loans, Project Gutenberg downloads, and updates.  On 18 Feb 20 I got some Gutenberg downloads, some library E loans, and updates.  When I got home the machine said it neede a restart to finish installing updates.  I restarted it, and Digital Editions has not come up since.  The short cut is there but it does not load.     Since then I have re-downloaded from Adobe homepage, I've "reset" Windows; I have "fresh start" Windows; and the ADE still will not come up.  There is a miniature sp

Can't use this at all.Trying to read a purchased ebook, ACSM format, which on a Mac OS can only be opened/converted with ADE.I can open PDFs just fine, but that's not what I depend on ADE for. I'm urgently trying to convert this book in preparation for an upcoming deadline.Running ADE 4.5 on Catalina, but this problem has persisted prior to upgrading.   

Hi I´ve downloaded a book but everytime I try to read in Adobe Digital Editios it came with the next menssage: Communications problems with the licenses hosts: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

I install ADE 4.5 on windows 10. After installing... everything seems to be ok but it doesn't run. Just do not open. No error signal or something like that... but it doesn't work. Can you help me?

Hi there,I've recently downloaded some epub and pdf ebooks that I want to add to my kobo glo.  I'm using a macbook pro computer with OS 10.7.  I've searched online forums that tell me that I can just drag and drop pdf and epub files on to the KOBOereader that pops up in my devices.  I have done this and ejected the kobo but when I power it up these ebooks are apparently no where on the device.  I then followed the instructions on how to add ebooks using ADE 2.0.  I authorized my computer to read adobe DRM files under the same email that I set up my kobo with.  I plugged in my kobo glo and clicked on connect and the device is recognized in ADE.  I authorized the device and drag-and-dropped the files on to the ereader.  They apparently transferred over fine and when I open the device in my finder window  I see the digital editions folder that contains the files.  I eject the device and power up but the files stll do not appear in my libra

I have bought 3 digital books now, one from Kobe, others elsewhere, on my University desktop.But I cannot read any of them!they say "Errors were encountered in opening the file"Surely these are not all scams?Could my University server be sabotaging the process? 

Continuing with the theme of constant problems with an authorised account or otherwiseI set up a brand new desktop PC today, and established both a new Adobe account and a Kobo account.Downloaded two books from my local library via ADE onto the Kobo reader, after I ejected the KOBO from the PC, one book was authorised and the other stated I was wasn't authorised to do so!!You couldn't make this up; it's a joke, and a very poor one

Tried to update my primary adobe email address and after I enter in my chosen email it states 'Primary email (Adobe ID) must have a valid value'. Any assistance would be greatly appreciated. 

Bonjourje viens d'acquérir une 2ème liseuse KOBO.J'achète des e-books sur France Loisirs , je suis bien la procédure pour les converture par Adobe Digital Editions mais impossible de les lire sur ma éème liseuse.Message suivant : Votre liseuse n'est pas autorisée à ouvrir ce livre Merci de me dire comment faire 

The email address I used when I first started with Digital Editions is long, long gone: together with it's password. but it is now proving impossible to authorise my KOBOAdobe know my current email address, no matter how many times (as advised by Adobe web chat support) I uninstall and reinstall it still defaults to the long defunct email and requests a now non-existent password. My normal adobe account has the correct address, and yet the Digital Editions element still shows the defunct email and requests the "dead password", (and there is not even a "forgotten password" facility), it just continues to say I am not authorised . What a total load of utter rubbish