Digital Editions

Why is it that when I open a book through Adobe Digital Editions 4.5, the pictures inside are missing and abnormal, but there is no abnormality when viewing it online through Google Books?   

From office@davidengland.co.ukToday I purchased an ebook from Rakuten Kobo and downloaded it, URLLink.acsm. When I sought to transfer it to my Adobe library I got a message Error! Check Activation. Rakuten Kobo advised as below. When I tried to Erase Authorization, I got a message, Unable to Erase Authorization Please, try after some time, which I did repeatedly with the same result. Please, advise me how to access the ebook from Rakuten Kobo.Rakuten Kobo's advise:If you're encountering an "Error! Check Activation" message when trying to open a URLLink.acsm file in Adobe Digital Editions on your Windows 10 PC, it suggests there's an issue with the authorization of Adobe Digital Editions. To resolve this, you should de-authorize and then re-authorize your computer with Adobe Digital Editions. Here are the steps you can follow:Open Adobe Digital Editions on your PC.Go to the "Help" menu and choose "Erase Authorization".De-authorize Adobe Digital Editions.Once de-authorized, go back to th

I used to be able to download and read library books directly on my pocketbook pb632 using the Libby app. Now I have to use Borrowbox and download the book on to the computer first and transfer it to my e-reader. This is not working and the pocketbook support say that I must use Adobe Digital Editions 3.0. I don't know how to find 3.0 and the chat assistant said that she could not help with such questions and referred me to you.

Hello,I have a interactive pdf I want to send to some clients and I have placed a movie url link inside the pdf so when people click the movie will stream. The movie is uploaded onto my webspace provided by my service provider.The problem is when I then set the pdf to show in full screen when you try and play the movie it pops up with “some permissions have been disabled to avoid potential security risks. Only enable these features if you trust this document.” which then gives you the option to allow once or always which is annoying, and the biggest issue is in full screen this message doesn’t show at all.How can I ensure that the end user doesn’t have to do anything, the movie will just play on anyones computer and accept it is secure?The movie format is quicktime.thanks in advance for any help on this.

Hello, how can I sort/move my shelves? Can I change the title, author in the list? In Explorer they are all identical with Author, Title but in ADE everything is in one column. Therefore I can't sort correctly. Thx

I have spent hours trying to figure out how to make the best use out of reading my 449 page ebook using Adobe Digital. Is there anyway to convert it to a Adobe reader or Word, or anything other than Adobe Digital, this is the worst application I have ever used in all my years.It also does not save my notes, will not underline, will not allow copy, on and on and on. And worst of all its super slow!!! Is there any other options? 

I want to use a new computer with Adobe Digital Editon. But when I use my Adobe login I get te message: You can only authorize this computer with an Adobe ID that has not been used to authorize another computer or mobile device. Please try again.How can I deauthorize al other sessions, without having acces to the old devices?Thank you.  

When I try to transfer a library book from ADE library to a new Kobo Clara I get the message 'Failed to authorise device'. But when I try to authorise the device, I get the message 'Activation Server Error' 'Digital Editions encoutered an error on the activation server'.  Can you help please.

Hi,is there a hidden error protocoll within Adobe Digital Editions? I installed newest version. I can open the program.And I can import an eBook. But when I try to scroll to the next page, the program closes without error. I checked the ebook in many programms like calibre, sigil etc. no issues are found. Any idea? 

Cuando intento copiar un libro electrónico que ha bajado a una edición digital de Adobe, me da un error y me dice que no puedo copiarlo a otro dispositivo, cosa que no me ocurría antes.

Hi,i bought e-books over an official german retailer (Thalia) and they are in an ACSM file format. When i try to add them to ADE (version 4.5) on my macbook this errormessage pops up: Fehler beim Abrufen der Lizenz. Lizenzserver-Kommunikationsfehler:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12  

I tried to find a way to increase font size on while using Adobee Digital Edition. I can't find one! Could you advice me,please.Thanks

Cuando intento copiar un ebook que he bajado a adobe digital edition, me da un error y me dice que no puedo copiarlo a otro dispositivo, cosa que no me ocurría antes.

HiWhen I click the icon of Digital edition 4.5.12 nothing happens.Tried to uninstall it and install it back and the same problems repeats.Hope you can asisst,Racheli

Hello, I had an Adobe ID under the email [email removed] I must have created this ID a decade ago, and probably longer. At some point Adobe deleted the ID account. I don't know why. What I do know is that I can continue to authorize devices for ADE with that email. But, that's scary - what if I bork up something - I have no Adobe account associated with that email. I have hundreds of DRM books that I bought and authorized with it. I've bought those books over the many years since I created the original ID. If I lose that authorization, for any reason, I have no way to recover it - no account associated with it.   I've more or less been shown the door by telephone support and the completely useless Adobe chat bot. I hope someone here can point me in the direction of a solution. The solution I would like is to have the email used by ADE for authorization be an email associated with an Adobe ID, without killing my access to my already purchased digital items, turning them into dust i

J'ai changer de disque dure et je n'arrive pas à réinstaller mes ebook. Erreur lors le l'obtension de la licence. Problème de communication avec le serveur de licences :E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USERJ'ai désinstaller et réinstaller plusieurs fois...rien à faire je n'arrive pas à récupérer mes livres.Merci d'avance 

HiI'm searching for a way to import an acsm file in the Android App from my device. I see I can do this on desktop but I need it to work in the app. Is this possible? Thankd

no puedo leer en e-reader pues dice acceso denegado, comprueba tu licencia

TLDR: Adobe should integrate it into Acrobat because both are PDF viewers or make it scroll smoothly at least in maintaining the app. I would like to make a suggestion rather than a complaint: This software is unusable and terrible!The other day, I downloaded some .ascm files and got the PDFs of books from my library site to borrow and read books. I opened a book that has 900+ pages (PDF, 36MB) and noticed it was deadly slow/wobbly to scroll. Yes, the app had not finished loading the book but your other similar PDF viewer, Acrobat can load faster, and even if the loading is not finished, it can scroll smoothly. Also, I tested 30MB and 50MB PDFs on Acrobat, it worked great, with no raggy scroll and a fast read. Then, why don't you integrate it into Acrobat? You just migrate the PDF downloading functionality based on the .ascm file from Adobe Content Server and make Acrobat render the .epub files. How easy is that for Adobe's development capabilities, but Adobe never fix it because

hello, please, is there any possible way i could restore my highlights and annotation from an expired book if i have read it on an ipad?? 

Hello,I've been reading ARCs quite a while and only with the last two advanced reader copies am I experiencing issues. I download the file and authorise it by Adobe Digital Editions, which is necessary because they are protected files. I then transfer it to my Kobo ereader. But they remain pdf, causing reader issues (very small letters, not able to highlight anything, not able to change font or size etc.How do I fix this issue and get it to transfer to epub as it should ? 🙂I've already tried the following- delete and reinstall ADE- delete and re-authorise my accounts on ADE- delete and redownload the files- update my ereader- log in and out of my ereader- reset ereaderThe issue seems with Adobe, as it's the second one and exactly the same issue again.Help, please? Thank you!

HiIt has been a while since I purchased a book on Google Books but I did today. I appears fine on my Google Play page.My ADE program is up and running and it says I am authorized. I updated it as well.My Kobo ereader is plugged in to the computer and shows on the ADE page. It is also updated. When I try to click on the new book to move it to ADE a little circle with a minus sign appears and nothing happens.I could read the book on my laptop or phone but I do not want to do that.What am I doing wrong or failing to do? 

Hi, I have one e-book which i bought connected to my adobe account. I can find it in adobe digital editions on my iphone and ipad, but I dont find it on my Mac. I have tried to deauthorize and logged in again, also uninstalled ADE and reinstalled it. I have also checked the ADE folder on my Mac, but its nowhere. Appreciate all advices!

I recently purchased the 6 main Dune books from Google Books. Initially, it would not work at all so contacted Google about it. Then, it would say the book i downloaded is Dune Messiah. Unfortunately when using the ACSM files on ADE, it doesn't download Dune Messiah, the second book in the series. Instead, it downloads God Emporer of Dune, the fifth book in the series.  I have already done the processes provided to me by google which was to remove it from my library on ADE and try to redownload. To uninstall ADE, reinstall and then restart my PC and have the same issues. At this point, I'm not sure if the seller on Google Books is the issue or if ADE is the problem. At one point it was downloading Chapterhouse: Dune instead. Thanks for the help. Also I want to note that when contacting tech support they told me ADE is an obsolete product and support is no longer provided, which, seems ridiciulous if it is still actively being used in the digital book industry. I have pro

Does anyone know why Digital Editions does not have a single page view on PC but does on a Mac?