Digital Editions

Alguien puede ayudarme para poder descargar un ebook recien comproado en tienda Kobo? Recibo mensaje que indica "Error al obtener la licencia.Problema de comunicación con el servidor de licencias. E_ADEPT_USER_AUTH". Tengo autorizado el equipo y está en hora, fecha y  franja horaria correcta.

Phew... legally blind here. I want to use Digital Editions to read text from books.  It just doesn't seem to work. When I click in and highlight text, the highlighting all turns very black, the words are not at all readable, and the screen reader does not work on the highlighted text. HELP?   Please.   

Hello, I currently work for a firm that bought the online verson of a law book. I have called to confirm with the selling sompany of the licensing and it is able to be printed. I am having extreme trouble with fitting each page, either the bottom or right side get cut off; even with playing with the scaling.Any advice appreciated.Thank you! 

After considerable research, I found and purchased a book on Google Books for a blind friend who is very familiar with accessibility issues. There was no reason to think he would not be able to read the file; after proper installation of the app, of course.We've installed the app on two iphones (6 and 11) - it is available from the app store - only to learn that the app does not work on mobile!!Now I sit with an unuseable,  purchased .ascm file, eventually converted to ePub, but only accessible from an app that doesn't work. Also, Adobe advisesthat they no longer support the mobile app. Maybe the app? I'm not sure.I'm told the file cannot be converted to .pdf. Does anyone have a fix I can try? I've attached the file in case someone can help.Many thanksJaney, in Cape Town, South Africa

I am using the Kobo app on my mobile devices, and i can strart to read on one device, a d carry on on the next. Is this also possibile with the books on digital editions?I would like to know because it is not possible to download my books into the kobo app. Kind regards, S. M. 

Yesterday I bought an ebook for the first time. I was advised to download Adobe Digital Editions, so I did. I was asked to make an ID or to continue without autorised ID. So I choose without autorised ID (because I didn't had one). I was able to read the book, perfect. BUT, my boss needed this book online. I send him the acsm file but he couldn't download it. So we made a new ID and logged in, in the hope we can share the book at this way. After this action, I constantly received this error message: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USERI contacted the book shop and Adobe helpdesk (referred me to this forum). On the website of Adobe I read this unfortenately: "After deactivating an anonymous login, the same anonymous login cannot be used again." My question to Adobe: Is there anything you can do to resolve this please (reset something, new acsm-token)? This would be a huge help because right now we can NOT USE the ebook anymore. Very sad. Looking forward to your response.

I am looking for advice as to whether Adobe Digital Editions is compatible with Windows Server (2016 or 2019) deployed in an RDS (Remote Desktop Server) for access by multiple users within their Terminal Server session. Thanks

So, I have an adobe id account with my school and my school library provides online downloadable books that i can download with my adobe login. I download the app both on my mac and ipad, then i log in to authorize my account with the intention i can download books from any of my device, and access them on all, since i am using the same account. However, ade needs to way overcomplicate everything in this world, and when i try to download or open a book I downloaded with my already logged in authorized full access account, ade wont open it and says: "Unable to download, Error getting Licence Server Communication Problem, E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER" who is me. I downloaded the book with the same credentials, yet this rubbish program still wont open it. Also, i tried to download on my macbook, it downloads, but i cant transfer/move it onto my ipad either. I wish i could use another app but this is what i need to read the books from my school :'(Please HELP!!Also, ADOBE, WHAT

Buenas tardes tengo dos cuentas en Adobe digital Editions una mia y otra de mi marido, cuando pincho en el icono de Adobe digital Editions, siempre sale la cuenta de mi marido, con lo cual los libros que compro se van a su cuenta y yo no los puedo leer . Como puedo cambiar de usurio.

hey everyone, I've bought an ebook from Avid and it said I should download Adobe Digital Editions and open my ACSM ebook there. I'm getting this error when I try to open it. It's happening both on my Mac and my iOS app. I tried to contact both Adobe and Avid and neither of them could help me with this error. Does anyone know what's happening and what I should do to fix it?Thank you!

Hola, he comprado un libro ebook en una página web de una libreria y está en formato acsm y quiero convertirle o en pdf o en epub para poderlo poner en mi ebook. Me he descargado la app en mi Mac y en el Iphone y cuando ya me he creado la cuenta y la tengo autorizada y me descargo el libro para ponerlo en la app me dice que tengo error de licencia y que no se puede hacer nada. Llevo con este problema más de un mes y no se que hacer, ya que el libro lo he pagado y no me dan solución en la libreria, me dicen que contacta con vosotros. ¿Qué puedo hacer? Solo quiero el libro o en pdf o en epub, que alguien me lo hago por favor, estoy desesperada. Necesito leer para hacer un trabajo ese libro.  

I downloaded a .acsm profile from archive.org. But its content was displayed completely different on pc and iOS. It works perfect on pc like a normal e-book, while it feels like being erased on iOS (plz find the attachment, you'll understand better about my description.) Can anyone tell me what to do to solve this problem? Thx! 

J'ai résolu les problèmes évoqués dans mes posts précédents MAIS ..... Il s'avère qu' ADOBE DIGITAL 4.5 ne fonctionne pas sur MACBOOK AIR sous système d'exploitation "MONTEREY".Cela semble incroyable mais c'est la pure réalité : impossible de transférer un livre numérique (provenant d'une médiathéque) sur une liseuse BOOKEEN (muse frontlight).Les identifiant d'Adobe étant identiques sur l'ordinateur et sur la liseuse, il y a blocage du livre numérique arrivant sur la liseuse, livre impossible à lire.Il est à noter que le systéme d'exploitation MONTEREY ne supporte pas les anciennes versions d'adobe digital éditions. Et il semblerait qu'Adobe ne mette pas à jour son application 4.5 !Quelqu'un a-t-il une solution ?Merci

Comment effacer l’autorisation de l’ordinateur quand « l’utilisateur autorisé » (c’est à dire une adresse mail) n’est plus en fonction et a été remplacée par une autre adresse mail dans le compte personnel sur ADOBE ?La fonction « command »/shift/D (sur Mac) amène un message « effacer l’autorisation de l’ordinateur » avec « utilisateurs autorisés » mentionnant l’adresse mail n’existant plus et demandant le « mot de passe » que je ne peux pas donner puisque l’adresse mail en relation n’existe plus. QUE FAIRE ?

Je ne trouve pas l'outil recherche pour acceder à un ouvrage dans ma bibliotèque sur ADOBE DIGITAL EDITIONIs there a research tool in ADE to find one book in the libray ?Merci pour cotre aideThanks for help

Hello, I was directed here from chat support operator. My client have a problem when try add to library acsm file. Error message like this:How i can resolve my client problem ?

I hope someone has an answer. I simply can't login/authorise ADE under the adobe ID, despite having an Adobe ID, ie email, and a valid password. I've confirmed the password is ok, ie logging into this forum for instance. l've tried several times and get the same error, username or password incorrect. As I say, I hope someone can suggest a solution. 

Hola, tengo un Tagus Gaia+ comprado en El Corte Inglés.Compré un libro en Casa del Libro y es cuando descubrí todo el tema de Adobe Digital Editions.Me he creado la cuenta en adobe, y la he creado en el ereader.Hasta aquí bien.El problema es que mi mujer se ha bajado un libro de la biblioteca (proveedor de DRM Odilo), y yo por precaucion le instalé el Adobe Digital Editions en su PC para que viese como se hace.Pero al pasarlo al Tagus, me dice que tengo que desactivar mi cuenta "Configura tu Adobe ID', y me muestra el Id mio. Solo me permite desactivarlo, no agregar otro ID (de Odilo)El tagus solo permite trabajar con una cuenta?, no puedo comprar de dos sitios, con dos IDS distintos y que el Tagus se entere?.En Mi PC podría tener dos o mas cuentas (autorizaciones) en Adobe Digital Editions?.Gracias  

Hi there, this is another post about the DRM authorisation not working on KOBO. I spoke with the Kobo customer care (because luckily they do have one!) and they told me it's an issue on Adobe's end. On my computer, with ADE 4.5, everything looks good, authorisation has been granted etc. etc. But once I go on my Kobo Clara HD, the book can't be opened because "Your eReader is not authorized to open this book. Because you previously deauthorized your eReader, you need to reimport the book using ADE". I followed the Kobo guide, the ADE guide found here, and I still can't open ebooks I have legally access to.Can someone please find a solution to this that works and solves the problem once and for all? Please, do not refer me to previous posts or guides because I have followed them already. I need *actual* support. Also I'd like to point out how so many Kobo users have this problem and it would be nice if Adobe, which is our only option to read DRM protected books, fixed a problem

Hi. Is there a feature like updating ADE from "inside" the program? Like many other programs have inside their help-menus ( "Check for Updates" )..... How will I else know when there is a new Version out?  Thx🖐️

Hi guys. I have not used Digital Editions in years and now can't access my content since it seems ADE was last updated in 2018!? Where do I get my fliles and how can I move them over to Kindle or Google e-Reader?

Using windows 11 and latest illustrator version

I recently bought a Kobo Clara 2E. I downloaded an ebook from my local library website on my windows laptop, added to Digital Editions, transferred it to my Kobo and was able to read it. I didn't finish the book, so have re-borrowed it from my library and followed the same process as above. However, when I now go to open the book on my Kobo, I get the "Your eReader is not authorized to open this book". It also says "because you previously deauthorized your eReader, you need to re-import the book using ADE." I didn't deauthorize my e-reader. I have since done so, whilst also de-authorizing my Windows computer. I have re-authorized both the computer and eReader multiple times, deleted the book from both the eReader and computer multiple times, re-borrowed from the library multiple times and I continue to get the same error. I tried downloaded a different book and still get the same error.  Is their a fix?

I received this error note when trying to open an e-book for school. It is an Adobe e-book, so I cannot open it with any other device/software. I also cannot open any of the non-school e-books that I have on Adobe Digital Editions (i.e. ones with no expiry date). I have rebooted my computer, I have uninstalled/reinstalled the program, and nothing works. My exam for this course is in a few weeks, and I need access to the e-book to study. I have contacted fellow students who have the e-book, and they are able to open it fine, so this is definitely an Adobe problem, not a publisher issue.Please help ASAP.EDIT: When investigating further, I clicked on item info for the e-book and it says "Unknown Permission Error".

I am trying to get ADE to authorize my MacBook (Monterey). Installed ADE 4.5, clicked "authorize this computer" , then it takes forever (computer looks like KITT with that moving light...). After a very long time it claims that there was a connection problem and try again later.I have really good internet, computer fully updated.Tried 3.0; won't work on MontereyTried de-installing re-installingTried chatting with customer service, no answer what so ever, and got told that Adobe doesnt provide costumerservice on ADE...Searching this community hasn't got me the answer Has anyone any idea?(My ADE is in Dutch, so if you can describe what to do, I think I can work it out from English to Dutch, or from German or French) Thanks!