Download & Install

I'm having the same issue , install button on creative cloud isn't working at all. Can't download off browser as it redirects to creative cloud app. Using 2012 MacBook Pro OS Mojave 10.14.6 And personal creative cloud account . Creative cloud version 5.3.1.470

Is there any word on whether or not Abobe Cloud 2020 next year will still support Macs using Sierra or High Sierra (OS X 10.13.6)? I noticed Adobe Cloud typically supports the latest 3-4 versions of MAC OS. So currenlty the Adobe Cloud supports Sierra, High Sierra, Mojave, and Catalina.  Apple has dropped OS updates for Macs that dont have a GPU with the Metal API for Mojave and up. This means people with Macs with older GPUs that dont have the Metal API and can't upgrade thier GPU, wont be able to update to Mojave and later. So I wanted to know if there was a time table for when Adobe would move on and go with Mojave and later, dropping support for Macs with Nvidia cards and other non Metal API cards? 

Adobe master collection CS5.5: I purchased the original MAC OS dvds a few years ago. I need to reinstall my OS as I mistakenly deleted a wall working older Adobe programs I had due to space constraints. I'd like to remain with Sierra 10.12 but am afraid that if I reinstall, the apps won't activate. Any tips and suggestions? Do I need to go to an earlier OS? I'm not concerned about whether there is support. I just want it to run. It has been registered with Adobe, but I've never installed or activated the CS 5.5 mastersuite yet. And Adobe won't apparently offer any CS support or suggestions. Where should I start and with which OS?Thank you for any help!

Hi there In need of some help...  I am getting a sync error on CC that doesnt allow me to download Prmiere Pro on MAC OS latest version of Catalina - this is a company Mac, that I have recently bought to home to work from home. I have tried a few things to no avail. I have disabled the firewall - no joy. I have disabled Anti-Virus software - no luck; and I have uninstalled and installed - no luck. I have been on a few of the foru threads, but one thing I cannot find on my Mac after insatll is the 'CoreSync' app/folder. This must be the reason, but what I cannot understand is how or why the installer does not install it. So my theory is that is the reason why I get the Error Code: 119, as evidenced below:     

I purchased adobe creative cloud for our business, and i read that you can download onto 2 devices but only use it on one computer at a time, however when my managing director has come to download its saying try or buy? but its only installed on one computer currently? can anyone help please! 

Ever sonce I unintsalled Adobe Acrobat reader with intenrion of replacing with Adobe Acrobat DC, I've had nothing but continual problems with my PC and a persistent dialogue box errors with C:\WINDOWS\System32\Textshaping.dll that I cannot get rid of, anits now interfereing with setting on my PC.  How do I fix this?  tried installing and uninstalling Creative Cloud as well and nothing helps. 

I get an error message when trying to install Indesign desktop app: "You don't have access to manage apps – permission from your IT administrator may be required to enable apps management."I am a freelance designer, so a manager as well. What should I do?

I have downloaded Adobe Creatvive Cloud repeatedly.  I have restarted my lagtop repeatly.  So far, when I start the Adobe Creative Cloud install, a browser tap opens. I sign in successfully.  I close the browser tab.  After that, nothing further happens.  Please advise.  Thanks.

I bought 2 apps one of them is okay but photoshop dose not download becuas erroe 403

 Can I pay my friend Adobe  Premiere Elements probram He has open and signature from package  Id number , but want not use this.Can he sold to me , open this in other place ?My older same Adobe Editor can open , vob, because support mpeg endet, linki not open toto give numbers in field .( seen on picture).I have 3 Adobe procram and has signature myself.thansk all.

A few days ago I had to reset my laptop, losing all the downloaded applications. I figured I would be able to reinstall adobe since I have a subscription that is renewed as of today. If I log in to my account (the one where the confirmation of the renewed subscription was sent to) I cannot find any existing subscription and am only able to download a trial version or buy the application. Can someone tell me how to find my subscription and download the applications I am already paying for?

I'm using mac andI'm trying to install After Effects but when I log in to creative cloud I can't find "apps" tab...the tab itself is missing!

I had a contract for a year as a student, from november i stopped paying, today i payed but i don`t have the products activated, i have to pay the months i didnt paid ?

I get documents that are legal and letter-sized and I save them as PDFs.  When I go to print them my adobe is not recognizing them as separate sizes. It is printing everything as letter-sized paper. This just started this month. I don't remember seeing any updates, any ideas?

Just an eternal "waiting..."  .I dont see ANYWHERE to update creative cloud app. 

I have a problem about the Adobe Portfolio websiteWhen i use the option of Image edit-> put the image external link/ adding link -> cheak the box name of [ "open the link on new tab"] There are two problem on this progress 1) if i put link on the image without cheak the box name of [ "open the link on new tab"],  link  disappeared2) if i put link on the image with cheak the box name of [ "open the link on new tab"], the cheak box didnt cheaked when i cleaked  the button help please

I need a link to download Acrobat Professional DC2015 12.0 MLP full off line version, I've got the License in MacOS Big Sur 11.2.1  , Thank you

Not a huge issue, but over the last month or so my Adobe programs icons have been set to different sizes in my Dock. I have removed, deleted, uninstalled, and reinstalled a couple of times to try and fix the issue but it never seems to fix it. On my desktop all are small except for Illustrator, and on my laptop everything is normal sized except for Lightroom. I can't seem to figure out why this happened, or how to fix it

I recently bought the student package and it said it would come with 20+ of the apps and I only have access to 20, it is asking me to buy the rest of them. I can't contact support because it says I dont have access and the help page tells me nothing.

I have a Adobe Creative Suite 5.5 Design Premium (2011 or even older) which doesn't work with Catalina and Big Sur as well. Is there a cheap way to get an update or licence upgrade?  

Hi. I'm having trouble with signing in adobe. (Not this account)Not only creative clouds, but also I cannot sign in on the website.I used to use my school enterprise ID, and it worked well about a month ago, but when I try to sign in with my school ID, the message says:NameID element must be present as part of the Subject in the Response message, please enable it in the IDP configuration.How can I fix this error?

Hi, I suspect this problem has been solved before but my understanding is that it requried adobe support, and yet adobe support (chat channel) has punted to the support community: After a my computer received a new system board, Lightroom 6 won't run anymore.  I'm hopeful that I no further description is necessary as I see posts on this topic that describe the use of a hardware signature that breaks when one gets a new system board.   How can this be resolved if the support team is unable to solve it?

I just installed Photoshop and other apps from the (Photographers Plan). I had Photoshop open as I was working on an imagebut when I tried to logoff Adobe Cloud but continue to work in Photoshop, I got a warning that if I logged off any apps I was using will be unabled.Can I work off line?  What do I need to do to Activate my plan's apps after installation? Thanks for any assistance in clarifying this newy on the cloud' issue for me. 🙂Rocio

Hi. I bought creative suite - design back in 2008. With it came Adobe Acrobat 9. My old macbook pro still has it and its works. When I bought my new macbook air, i tried to transfer the Acrobat and it doesnt work. It says "The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information." I asked customer service already and they said theres nothing i can download to get Acrobat 9 to work on my new macbook air, but im calling out to everyone here. Maybe someone has some info for me. What can i do. I still have the serial number and all. Please help me!

Need to figure out what is meant by password at the the bottom of the authorize screen. not the Adobe ID, it just says password.