Enterprise & Teams

Hello,Client sevice informs us that we can not disable cloud storage for users.I believe I m not the only admin have compliance challenges. Has anyone managed to ban users from uploading files to Adobe CloudStorage Can be registry tweaks, installer file configuration, local firewall or corporate firewall settings All options are ok as long as I can definitely ban cloud storage Many thanks...

I want to update my profile but I retired and no longer have access to an administrator. What can I do to get help?Thanks

We are IT company and we want to integrate Adobe firefly service in our solution. I have created one test account and trying to generate api key from admin console through creating new project. but not able to generate it. Could you help me how to generate it? 

I have contacted my counselor and assistant principals & made a ticket to the NYC help desk to no avail. I do not know my IT administrator's contact information. It says I have the Adobe Enterprise Plan but no apps are assigned. It was not like this a week ago, and I am wondering how can I access my Adobe apps again?  

My organization has a large number of videos which are all very large and we are concerned about storage costs. Is it possible to store files in a different location and access them via creative cloud apps? Thanks Bill  

Can I share a monthly/paid plugin with my team?We have Adobe Enterprise subscription. Thanks

Adobe Creative Cloud does not, by default, automatically remove older versions of software when updating. This has potential to cause a lot of vulnerabilities as the old version is left behind on the system when it is auto updated by Adobe CC. Currently after deployment of Adobe CC the end-user can install their own software however, the end-user must manually check the box to remove old versions when auto-updating.   When packaging/creating profiles for Adobe CC, in the Adobe Admin Console, there is no way to enforce removal of older versions of Adobe Software during auto-updates. From an enterprise management perspective this exposes the clients to needless vulnerabilities.   Please allow IT administrators for Adobe to enforce automatic removal of old versions of Adobe software products when updating. When software is patched for vulnerabilities it makes no sense to leave behind the old vulnerable version.  

Hi all, I want to download After effect 2021 and i read on a forum to contact support and they give you a link for it. Nice! But when i chat with support (AI) and ask for an Agent, it tell me i don't have an active adobe subscription? I'm working for a company and the plan is with them, do i need to ask the admin to contact the support for me or is there a way for me to do it by myself? Thanks!

I reinstall windows and updatenow my system isWindows 11 Home Single Languageversion  - 23H2Build - OS 22635.3790experience -  Windows Feature Experience Pack 1000.22700.1024.0(I use windows insider program file)I download creative cloud setup file from adobe but it sent file Creative_Cloud_Installer.dmg instead of windows setup fileso I cannot install creative cloudhow could I do?

Regarding the Creative Cloud All Apps plan for businesses, how can devices can be logged in at the same time with this?

Hello,I have a user who signed into Adobe Acrobat before he got a license assigned to him. The account that he created uses his work email address. He also set a password on this account. In the past, all I needed to do is have the user log out and in again. Now, every time he logs in, he is taken to his personal account. Tried going to Plans in his account, but he has no plans. Tried stopping and starting Credential Manager but he still logs in with his work Gmail account and gets his personal account.Any help would be appreciated.Mark

Has anyone dealt with this issue before regarding failure to load page for Adobe Analytics suite? I've run gone through the basic troubleshooting of cache / history / metadata clearing and have confirmed noone else in my organization is having this issue. Any thoughts for troubleshooting? Screenshot and language below. 

Working at a new company would like to keep my current account. How do I switch the organization on my account so the new company can manage/pay?

I want to collaborate with adobe to give my users the ability to edit images with adobe express and browse or generate image with adobe stock from my application. Is adobe currently support this kind of feature? If yes, then how can I do that?

It would be great if there was a way to perform bulk cleanup of inactive users in the Individual User Folders. Say if there was a way to automatically delete all of the ones with either a size of 0 or with a string instead of a name. Honestly, I'd love if you could search the inactive users too.

Hello,Has anyone experienced this error on fonts.adobe.com? (photo below) I am trying to preview and download Adobe Fonts, and am unable to. I do have an active account, my pervious downloaded fonts are available, and I have logged out of my account, restarted my computer and logged back in to try and resolve. But it did not work. I have also cleared all of my browsing data/cookies and tried different browsers.  At this point I am at a loss, any advice would be appreciated. Thank you!     

Hi Team, I have installed "infobip/module-notifications": "1.7.2" extension and trying to do the configuration to update the Base URL and API Key but after entering the details and hitting Save Config, its not happening anything and configurations are not getting saved.Please help and suggest. Thanks.

I'm buy Business Plan at 19/06/2024 but to day I'm not find way to refund this plan. Help me Please

Trying to see what the add on cost for custom models is within Firefly for Enterprise accounts?  Have to say Adobe did a really poor job of phone support with trying to find this out, bounced between about 5 different people and still didn't get the answer (some didn't even know what it was)   I eventually got an email that pointed me to a useless page.  Why is Adobe making this so hard?

I'm searching for APIs for AI Image Generation to be used in the development of our app and Firefly Services fits our needs perfectly. However, we have problems on how to avail this specific product, that is only available for enterprise plans. We're only a group of less than 10 people, and obviously doesn't have an enterprise plan since we're just students. I've tried contacting resellers in our country, and many gave me the item in the quotation for "Creatives Cloud for Enterprise All Apps ALL Multiple Platforms Multi Asian Languages Subscription New Education Named License Level 1 1-9, 12 Months subscription". I don't think this is what I needed because I only need to use the APIs of Firefly Services and not all apps, plus this is already super expensive as a student.

Our company IT team has recently formatted my system for system issue, After that When I login my adobe account My products were unavailable. It shows Administrator not assigned any products. I'm only using the account and I'm the admin also. Please help me, How can I resolve the issue.

My team is having the same issue. We can see the shared libraries in the web browser, but they do not show up in the desktop apps. Using MacOS and the latest version of Photoshop, Illustrator and InDesign. Also had issues with the sharing email that Adobe sends to other people when a library is shared. Clicking the link in that email brings you to a 404 page. This was brought up a few years ago, according to other posts I found in the forum, but apparently Adobe STILL has not fixed it. Adobe... stop playing around with AI and fix the BUGS in your software!

As we are using Adobe business account for our Business, Suddenly we are unable to access our products in adobe account. It shows products are not available. When I check with adobe support team, they informed me your plan was cancelled. Without user consent how plan was cancelled. What can I do further to activate my plan and access my products, Since our license is still valid only.

Hi, we have an enterprise license as a level 7 VIP and the applications tell us that there are 2 days left until it expires but we don't know how to renew. Thank youVIP Select - Livello 12

Hello All,Im the admin for our company Adobe business account and I received a request via email from one of our customers to grant him access to Adobe Premiere Pro. This customer has a subscription running for a long time and we renewed it this month already. When trying to grant access from the option in the received email, I get this message (see below). Has anyone an idea how this can be resolved?  Thank you