Last used date of Creative Cloud products

Forum|Forum|1 year ago
March 29, 2024
3 replies
391 views

What's the reason behind not providing the date a product was last used in the admin console? Obviously this date is in the Adobe system because of the license check that happens each use.

This function is essential for us to curate license assignment properly. Removing licenses that are assigned but not needed. It "feels" like the reason to withhold this information is to sustain license bloat/cost rather than partnering with the customer for fair allocation methods that benefit both parties.

I see at least one other person posted on this in 2023, any potential this may happen?

Others

kglad

Community Expert

first, i'm not a computer security expert. ie, i'm not certain what you're asking would require a potential issue. but, i believe, i've seen an adobe employee mention that issue in the past when this was previously raised (numerous times).

I

Ira28356782t2aaAuthor

Participant

Hi. I'm in an enterprise environment and both the licensing and any content on our company computers are property of our company. That being said, I'm looking for the Adobe side report of when a license was accessed rather than anything read from the local computers if that makes a difference to what you're saying. If it's part of their EULA/privacy terms to not provide that information that would be good to know. Thanks for replying!

kglad

Community Expert

i think it's a potential violation of company privacy policies for adobe to monitor user computers.

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