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Participating Frequently
January 16, 2025
Open for Voting

Offer application packages at a reduced rate

  • January 16, 2025
  • 8 replies
  • 447 views

I understand why Adobe chose to go the subscription route.  You want to generate consistent income.  As it was, we used to only upgrade our Creative Suite when absoultely necessary, since we didn't need most of the "new" features that were being released.

The problem is that your packages are basically one or all.  The price for the subscription is not too terrible, but we simply don't use most of the applications available in the full package.  You are using the subscription model to generate income to do R&D for apps that we never use.  All we need are Acrobat Pro, Illustrator, InDesign, and Photoshop.  The rest are never touched!

It would be great if Adobe would create a separate package for commercial print shops that only include those applications for a reduced cost.  Additionally, offering bulk license discounts would be awesome.  As it is, you charge more for the Teams option.  I do understand that it offers some benefits, but the cost far outweighs the additional benefits, for us.

 

Just as a FYI, nearly 50% of the files being submitted to us from our customers are coming from Canva.  You are driving users away with your pricing.  I still remember when Quark was the dominate player in the market.

8 replies

kglad
Community Expert
Community Expert
January 16, 2025

i know there are lots of these suggestions, so i sympathize.

Participating Frequently
January 16, 2025

I don't have time to search for every suggestion that might match, but I have spent about an hour this morning doing just that.

kglad
Community Expert
Community Expert
January 16, 2025

then you should be upvoting previous suggestions that you want to see implemented.

Participating Frequently
January 16, 2025

Honestly, I would hope that if they see more, and more people making the same suggestion that they would seriously consider changing their business model.  I agree that it isn't likely to happen without outside intervention.  Another player needs to come along to shake up the market.

I have seen Affinity products, and they are promising.  If I was an individual creator, I might even consider that as a viable option.  However, we are a commerical printer and have decades of files created in InDesign that makes it too much of a burden to consider switching.  Not to mention that we still need to support supplied InDesign files, even though we use a PDF workflow.

When we switched from Quark to InDesign, we also had the pain of converting those Quark files to InDesign, but we got through it...and would again, if needed.

In my opinion, it is the users that just accept the pricing based on the idea that most users only use 3-4 apps that is part of the problem.  We shouldn't just accept that we are paying Adobe to create all of these apps, when we only use a fraction of them.

kglad
Community Expert
Community Expert
January 16, 2025

the truth is not going to be helpful. you and the many others that have been making these suggestions (with slight variations), want to hear that adobe's about to change its plans to your benefit.  that's understandable but unlikely (based on the past).

 

 

Participating Frequently
January 16, 2025

As I said to kglad, I'm not saying that you are wrong...just that it doesn't address the underlying idea of paying for what you use.  I see lots of responses like yours in various other posts requesting the ability to pay for what is used.

I don't know if you are an employee, or just a fan, but simply responding with this message over and over is not helpful.  Obviously users don't want to have to pay for all of the apps when they aren't using them all.  If it weren't for the simple fact that we don't have a viable alternative, we would have switched to a competitor already.

As I pointed out previously, Quark was once the dominant player in the market and abused their posiiton.  Once Adobe released Creative Suite 3, we switched, and never looked back.  Quark is an afterthought these days...the same could happend to Adobe, if they won't respond to what their users want.

Peru Bob
Community Expert
Community Expert
January 16, 2025

It's kind of like a buffet.

You pay the same price whether you consume all the choices or you only eat three of the dishes offered.

kglad
Community Expert
Community Expert
January 16, 2025

adobe assumes most users will use 3 or 4 apps and prices the all-apps subscription accordly.

Participating Frequently
January 16, 2025

How does that address my idea of offering application packages specifically tailored to specific needs at a reduced price?

I'm not saying that you're incorrect, only that it isn't helpful to this specific discussion.

Adobe basically relegated Quark into obscurity.  At the time, it was unthinkable.  History can, and often does, repeat itself.  If they don't adapt to the needs of their customers, they will lose those customers...and have been.

kglad
Community Expert
Community Expert
January 16, 2025

<moved from cc desktop discussions>