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We receive one design from our customer, there is one element in AI file (see attachment)become different when copy to another blank AI file or view this file in other tools, the appearance for the box changed.As I look into the element, there is opacity mask made from live text, but when we create outline, this live text is not able to be detected.So that, there is no error info when we work on this file, but the appearance change, and we are not able to detect it, which will be a big risk have error.So, I would suggested, live text being used as opacity mask should be outline automatically when clipping mask made.

When using the colour eyedropper in the colour selection area of the toolbar (background/ foreground)You can’t “escape” the selection. For example when a pop-up windows appears, it samples the UI colours instead of interacting with the buttons. 

Hi, after updating to Illustrator 30.4 on macOS 26, I can no longer use the mouse scroll wheel to adjust numeric values by hovering over input fields (such as opacity, stroke weight, scale, etc.).I’m using a Logitech G304 mouse. The scroll wheel works normally in other apps.I already tried:Resetting Illustrator preferences Disabling GPU Performance Restarting the Mac Checking mouse settingsBut the issue still persists.Is this a known compatibility issue with Illustrator 30.4 on macOS 26?

Correction: I accidentally posted this in the Illustrator (Beta) section. This issue also occurs in the regular release version of Illustrator.単色にアピアランスでグレーシャドウを入れた場合、内側の光彩が反映されず前面がグレーになってしまう。 DescriptionWhen applying Inner Glow to an object with a solid fill color (e.g. white 100%), the entire object becomes gray and the effect does not render correctly.This issue occurs after reopening the file — the appearance changes and looks like a gray overlay is applied across the whole object.However, when using a gradient fill (even white 100% → white 100%), the Inner Glow effect works as expected.This behavior breaks the original design and seems inconsistent.Steps to reproduceCreate an object with solid fill (e.g. white 100%) Apply Inner Glow Save the file Reopen the file The object appears gray instead of whiteExpected resultInner Glow should render correctly regardless of whether the fill is solid or gradient.Actual resultThe object becomes gray and the effect does not display correctly.W

Hey guys,  So my Illustrator is not responding literally every time I try to open it, and this has been going on since the beginning of this week (it’s Saturday today). I have searched online and saw a suggestion to reset the preferences, but there is only one issue - I will embarrasingly admit that I’m still not used to the Mac settings (long time windows user before switching to mac 2 years ago) and trying to follow the steps genuinely just made me feel really lost and confused T_T I’ve restarted my laptop many times, but it did nothing. I uninstalled and reinstalled the software, and  now it just lets me access the home page, but when I try to make a new file, it goes back to not responding. I’ve sent a lot of crash reports to adobe and apple whenever I have to force quit the application. My mac is a Mac M3 Pro 18 GB. If I could get a response asap, that would be very very appreciated as I need it for uni rn. Thanks so much,QW 

일러스트레이터 프로그램을 오픈하고 새 파일이나 열기 등을 클릭하면 이 오류보고서 화면이 뜨면서 종료됩니다. creative cloud에서 삭제하고 다시 설치하고, 노트북도 껐다 켰는데도 계속 반복됩니다.  [확인요청 양식]사용중인 컴퓨터 OS: 윈도우 11프로세서(CPU): Intel(R) Core(TM) i5-1240P그래픽카드(GPU): Intel(R) Arc(TM) A350M Graphics메모리(RAM): 16GB사용중인 일러스트 버전 : 2026 증상 발생 시기: 원래는 되다가 갑자기 안됨. 포토샵에서 GPU 업데이트하라 해서 업데이트 하였고, 그 이후 포토샵을 작동 잘 되나 일러스트레이터에서 종료되는 오류 발생