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KazuT
Contributor
KazuT
Contributor
Activity
‎Oct 29, 2024
09:06 AM
The file on my OneDrive is now showing up in my Recent Files! Awesome. I'll keep an eye on it for future files as well. Thanks!
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‎Sep 13, 2024
12:49 PM
Done. Thank you. It's strange. Several PDFs in my OneDrive folder do show up in my Recent Files list. The only one that doesn't is the one for which I created the Diagnostic log. It's a file I have to revisit frequently, so it'd be convenient to have it in my Recent Files list.
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‎Sep 12, 2024
03:06 PM
Thanks! It did not fix the error.
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‎Sep 12, 2024
01:46 PM
When I launch the Creative Cloud desktop app, it doesn't offer the option to update Acrobat.
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‎Aug 20, 2024
10:13 PM
Yes, please bring back Sync Settings! Also, it would be nice if it was easier to copy Workspaces to another computer. When I create and name a new workspace in Premiere, it'd be great if the Workspace didn't show up as "UserWorkspace_1.xml" in /Users/[User]/Documents/Adobe/Premiere Pro/24.0/Profile-CreativeCloud-/Layouts. I was at a job where we had to switch computers on almost a daily basis; having to recreate my workspaces daily was a slog. Here's another great post about this Sync Settings: RIP Sync Settings
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‎Mar 31, 2024
12:14 PM
1 Upvote
When there are markers on a clip, I'm unable to clear them permanently. I open the clip in the Source Monitor and clear the markers. When I close and reopen the same project, the markers show up again on the clip.
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‎Feb 29, 2024
02:19 PM
Ok, I found it: an icon on the right (see below):
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‎Feb 29, 2024
02:11 PM
I can't find thumbnail previews in Acrobat Pro 2023. Does anyone have a solution to this?
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‎Oct 25, 2023
09:30 PM
I want to take a clip I plan to send to a colorist (4444), change the filename in Finder (to include VFX shot #, etc.), then Link Media to the renamed clip. When I do this, the clip name in the timeline does not change to reflect the renamed media it's linking to.
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‎Jun 04, 2023
10:34 PM
@matthewp76963315 , are you on Wiindows or Mac? If Mac, you can just select the .kys file, Cmd-I, select "Locked".
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‎Jun 01, 2023
11:12 PM
Another problem with keyboard shortcuts in Premiere 23.4.0 (Build 56). The shortcuts I mapped to X (Extract) and Shift-X (Ripple Delete) suddenly stopped working. I use those all the time so it's really brought me to a screeching halt. I have my .kys file locked to prevent the problem where keys I mapped for Timelines, Projects, etc. kept disappearing.
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‎May 27, 2023
07:01 AM
I called Adobe Support. A tech did a bunch of stuff, then tried to reinstall Creative Cloud. Though the install was stuck with the wheel spinning, by restarting the Mac, the install appeared to work and I was able to reinstall all my apps.
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‎May 27, 2023
07:00 AM
I called Adobe Support. A tech did a bunch of stuff, then tried to reinstall Creative Cloud. Though the install was stuck with the wheel spinning, by restarting the Mac, the install appeared to work and I was able to reinstall all my apps.
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‎May 19, 2023
09:24 AM
Yeah, I'm reading that you need a monster computer, and even those can only playback a single stream. Playing at 2x or 4x speed is probably out of the question.
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‎May 19, 2023
09:21 AM
Solution 2: Uninstall the Creative Cloud desktop app, and then reinstall it Solution 3: Run the Adobe Creative Cloud Cleaner Tool I've tried both, but it didn't work. Since repairing the Creative Cloud desktop app uninstalls all my Adobe apps (Premiere, etc.), I'm unable to do any work. I did install a Beta version of Premiere, 23.5.0 BETA (Build 37), before these issues occurred; so I can use that version until this gets resolved. However, I still have no Acrobat, Photoshop, Acrobat, etc. Maybe it's a compatibility bug with Mac OS 13.3.1 (a)? The CC desktop app was working 4 days ago; but I installed two Apple security updates since then. I submitted a Bug report.
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‎May 19, 2023
09:19 AM
Note: I clicked on the option to Repair the Creative Cloud desktop app, which uninstalled all my Adobe apps (Premiere, etc.). Since the CC desktop app isn't working, I can't reinstall Premiere, etc. I'm unable to do any work until I get this fixed. P.S. I installed a Beta version of Premiere, 23.5.0 BETA (Build 37), before these issues occurred; so I can use that version until this gets resolved. However, I still have no Acrobat, Photoshop, Acrobat, etc. I have a 2023 MacBook Pro M2, OS 13.3.1 (a). When I try to launch the Creative Cloud desktop app, the wheel spins for about 5 minutes, then comes to a Repair screen: I tried the steps on the page below, but none worked: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html Is this a compatibility bug with Mac OS 13.3.1 or 13.3.1 (a)? The CC desktop app was working about e days ago when I was on an earlier version OS 13; but it stopped working yesterday when I updated the OS.
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‎May 18, 2023
11:08 PM
I have a 2023 MacBook Pro M2, OS 13.3.1. I don't leave Creative Cloud open all the time to save resources. When I launch it, it either takes forever or completely fails to load. It eventually comes to a Repair screen that reinstalls it. I've done this twice, but the problem persists.
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‎May 18, 2023
10:08 AM
It can be your computer that not is powerful enough to handle HEVC. But even if it is, HEVC is not a nice to edit due to bad playback and the best thing to get a smooth editing experience in to use som kind of proxy workflow, iow transcoding the footage to an intra-frame codec such as Apple ProRes LT. By @Averdahl @Averdahl I'm using a brand new MacBook Pro 2023 M2 Max with 96 GB unified memory. What's a computer that's powerful enough to cut with HEVC in Premiere?
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‎May 18, 2023
09:47 AM
How do we test the Beta?
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‎May 18, 2023
09:46 AM
Thank you, Stan! Feels great being a part of this community.
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‎May 18, 2023
09:41 AM
In addition to the commands you listed (I keep losing my Window commands), is any of it related to keys 1-9? I keep losing the ones related to keys 1-5. Coincidentally, they're Window commands; and I am losing Window commands I map to S and E as well. Also, I keep losing the shortcuts while Premiere is open, not just on relaunch. I'll try temporarily locking my .kys file. Thanks so much for your diligence on this!
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‎May 17, 2023
06:54 PM
Okay, I made a new keyboard shortcuts setting based on the Avid MC 5 setting, rebuilt all my shortcuts, saved them, closed Premiere, reopened - and all the shortcuts I programmed are gone.
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‎May 17, 2023
06:31 PM
I'm on a MacBook Pro 16" 2023 M2 using Premiere Pro 23.4.0 (Build 56). I copied my custom keyboard shortcuts from Premiere Pro 15.0 into this new Premiere. On a daily basis, some of my shortcuts revert to default. They seem to be "Window" related: (go to) Souree Monitor, Program Monitor, Timelines, Project, Effect Editor Is this a bug? Would the first course of action be for me to rebuild my shortcuts in Premiere 23.4 instead of relying on a copy from 15.0?
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‎May 17, 2023
05:12 PM
Allow me to rephrase: Some web sites have web H264 that plays back smooth in VLC, but plays back jittery in QT player, Premiere, etc. When I edit, it's still jittery. I thought it was HEVC, but it may be something else. The frame rate shows up as 30 fps, so it may not be a variable frame rate thing. As a workaround, I've been transcoding those files; but it can be time consuming.
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‎May 02, 2023
07:35 PM
When I use Media Encoder 15.4.5 (2021) to convert a DNxHD36 .mov file to H264, I get a moving, green .mov icon moving on the screen. Does anyone know how to fix that? I'm on a MacBook Pro 13" Late 2015, OS 10.14.6. Yes, I will be getting a new computer with ME 2023; but in the meantime.... I would reinstall ME 15.4.5, but it's no longer available in Creative Cloud.
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‎Jan 24, 2023
05:13 AM
Please add this! The marker text in the overlay is UNREADABLE using the default color. See attached file.
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‎Jan 21, 2023
06:51 PM
1 Upvote
I'm using Premiere Pro 15.0 on a MacBook Pro (Late 2015) OS 10.14.6. I'm trying to upload my settings to replace the settings I have in the cloud. However, when I go to Sync Settings / Manage Sync Settings and set "When syncing" to "Always Upload Settings", it still downloads my old settings from the cloud and replaces my current settings. How do I upload my settings to the cloud?
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‎Feb 06, 2022
10:43 AM
I spoke to Adobe customer service. It seems to have been one of my custom workspaces in my settings that may have been causing the problem. I renamed my settings folder in Documents / Adobe to "Premiere Pro-[yymmdd]", then launched Premiere to let it recreate the settings folder. I was able to copy my keyboard shortcuts (in the "Mac" folder), Overlay Presets, Project View Presets, and most of my custom workspaces into the new settings folder.
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‎Feb 06, 2022
10:30 AM
It's actually a fairly old TV, not a real monitor. It seems to look best at 1366 x 768. If I bump it up to 1080p, it actually looks kinda weird.
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