Questions

Hey everyone! I need to sign an important document with Adobe Acrobat but it always fails to do so. Background:I am using a SmartCard and REINER SCT SmartCard Reader. The Smartcard is initialised and can be detected. This specific SmartCard needs middleware to function. In this case, I am using Nexus Personal. All drivers are up to date. My Adobe Version is 2023.001.20143 64-Bit. Issue:When I click on "Certificate" and draw the rectangle on my document, it then shows me my SmartCard and everything is well. After confirming to take the respective SmartCard, Adobe wants me to save the file. After doing so, the rectangle fills with the info of my smartcard and I expect to see the password window but nothing happens, except that Adobe freezes and I have to force it to stop via taskmanager.  I came across some advise on this page and I tried to reinstall Adobe, I tried to uncheck the setting that the signature window is the modern version, I checked all drivers, I t

I am trying to print a drawing from an architect to scale on a size arch d paper. Is there any way to do this? Each time I print the measurements do not work out to what they have dimensioned on the page.

these sections on the right and left of my document will not close even after changing the settings under edit/documents - remember current state of Tools Pane 

I have a PDF document that is already formated as a booklet (e.g. with binding in the middle), but I can't find out how to actually print this as booklet. Here is how my the pdf looks: Now I would like to print this as booklet, so that we can staple it in the middle. This would mean that it rearranges the individual pages."Normal" printing ("size" in the printer options) doesn't do that. Booklet printing then puts two of the double pages on one booklet page (or 4 pages on one double page). The question was already asked here, but the answer doesn't work for me. Can anyone help me with this?

In Acrobat Reader DC, I want to hide tools pane completely for all documents I open. I'm aware of this current setting where I can set to remember the current state of tools pane. But I work on a project where all the documentation is in pdf and they are hundreds in number. I can't expect to apply this setting for all the document by opening one by one. How can I set this option once to be applied for all the documents I open using Reader DC?

I'm on the last day of the free trial but I'm not allowed to cancel the plan?!!!!!

Acrobat Reader icon is assigned to a docx file, so that MS Word is prevented from opening the file.Another file with the same name and the extension pdf exists in the folder. The docx file was generated by conversion of  the pdf file with the same name.

Hello, is there anyway that this can be fixed? So, Im printing a big project 40x30in and everytime i try to print in poster mode for all 8 pages page 6 comes out blank with nothing on it. What can I do?

I do have an HP Laptop and Adobe Acrobat it doesn't work, the screen is blank like is loading I try to uninstall it and install it back but no luck on my pc it works fine any one have a fix?                                                                                                                                                            thnaks     

How do I turn off the bounding box when drawing with the pencil tool?NO, this fix (https://helpx.adobe.com/acrobat/kb/boundary-appears-drawing-tool-comment.html) does NOT work. 

Using a Macbook Pro, have updated the software and this is not a protected document. The Save button is not available. and this is happening to any pdf I try to save. The Save As button is available but when I choose a folder, the window just closes and it doesn't save anywhere. I am using Acorbat Pro and it is not feeling very PRO right now! This is very frustrating. Please advise ASAP. This is a major issue. 

Varför måste jag bekräfta i Adobe Account Access i mobilen för att öppna ett PDF-dokument med Adobe Acrobar Reader på datorn (MacOS 13.3.1)? Går det att stänga av denna funktion på något sätt? 

We are facing a issue when trying to implement certification signatures to avoid modifications after the first signature. Whenever we set the DocMDP transform with the value 2 (that should enable new signatures), adobe reader disables the option to digitalloy sign the document (Althoug in secutity properties signatures are supposedly  allowed. Is it a bug on Adobe Reader? How can we sign certified documents in adobe reader?   

Hello,I try to update our Reader DC 19, I download new installer from here http://get.adobe.com/reader/enterpriseI choose version 23 (cannot choose any other), I try Czech and English.Next I follow guide to extract MSI file and there is in both language versions files "AcroRead.msi" and "Data1.cab" with last date change 2015. I try to ignore this, deploy this package and it showing after installatin version DC 15.007.20033.What Im missing? Thank you

users in my department cannot print since an update that was released around the 11th of this month.it affects users with adobe acrobat pro dc 32bit version.at the print dialog, they cannot press the print setup button. it will not open the prompt and also the print button does nothing. it closes the print dialog and then nothing prints. Only solution is to uninstall and reinstall.Users are able to open PDF in chrome and print the file. Please release a update/fix for this 32bit printing issue.

Hi,I used to be able to permanently close the tool pane. But recently, I bought a new laptop. After installing the Adobe Reader version 23.001.20143.0 I no longer can close the tool pane. I tried the following setting. It is not working. I tried to edit the registry but there is no there isn't any bExpandRHPinViewer.Please advise what else I can do. Thanks.

I have always used Microsoft Print to PDF from Acrobat Reader DC to create searchable pdfs - I use it to complete form fill pdfs for work, that I can go back and search later.  Out of the blue this just stopped working a couple weeks ago - I can still print the form fill pdfs like before, but when I reopen them later the text selection tool doesn't work and I can't search them.  These are the exact same form fill documents I was using before, same files.  Happens with any files.  When I open up files that were created BEFORE this started happening, I can still search them just like before - I just can't CREATE searchable pdfs anymore - All my new pdfs are not searchable.  I thought maybe it was a problem with Microsoft Print to PDF, but when I downloaded and tried out a different pdf printing app the same thing happened.  

Hi Team, I am currently experiencing an issue with opening a particular file in Adobe Reader Pro / DC. Product Version 2023.001.20143 Opening this pdf in any other PDF viewer, Edge, Chrome, Foxit etc doesn't have this issue. Error: A drawing error has occurredSome parts of the drawing are missing and not viewable. What is causing this?

I have been a subsciber to the Adobe Acrobat Pro DC for over a year. (I joined on 10th November 2020.) I rarely use any of the products so want to cancel them and yet I am told that to do so there woule be a cancellation fee of £83.44!!  How can there be any fee when I have been a member for over a year? And if there was to be a fee, the Adobe "help" pages advise that the fee should be 50% of the balance due for the remaining months, but given when I joined, how could it be so high?Of course I can find no email address or phone number or chat function to contact anyone about this. Just an endless cycle sending me back to the same pages. Can anyone explain why there is a cancellation fee in my case, and how it could be so high?Can anyone tell me how to contact Adobe to sort this out?So enraged right now. 

Why does Adobe make it so hard to view or cancel subscriptions? I didn't knowingly sign up for Adobe Stock. I haven't used any stock images at all. I signed up for a Photoshop trial but am now being billed for over £30, which I think is unfair. I haven't even opened Adobe Stock. Why is it so difficult to speak to someone about it and how can I go about cancelling the subscription? I am happy to continue with the Photoshop but I refuse to pay £23.99 for something I have never used. I won't need to use this in future either. I am so confused as to how this happened and would like to know what to do about it immediately, please. You guys can't just bully us into paying you in the middle of a cost of living crisis. I find this really stressful.  

Hi,I have some large document and have to find word.Although embedded index shows as ready, advanced search was too slow.In case of embedded index: Advance Search execution time is 6 minutes and 36 seconds In case of non -embedded index, Advance Search execution time is I think index seems not working properly.  

Hello there, I got my 14" Macbook Pro with M1 Pro chip recently. When I tried to open any PDF file in my Google Drive with Adobe Acrobat Reader DC, it won't respond. I have checked these files on my Google Drive are good, since I can open them with Books app, Chrome or Zotero on my Mac. If I add my Google Drive as a file storage in Adobe Acrobat Reader DC, I can open these PDFs from choosing them in Adobe Acrobat Reader DC/Google Drive/. However, when I back to my Finder/Google Drive/ and double click the same files or right click -> open with -> Adobe Acrobat Reader DC (default), the Adobe Acrobat Reader DC cannot open the file. Any suggestion for fixing this problem will be helpful. Best,

Hello,i try to create a dynamic stamp which shows the Date and the Username of the Current User or the signature.Acrobat does have a stamp like this in the examples, but i can't change them. I know that this is only possible with a calculated java-script.The date i get with this code:Event.value = util.printd("h:MM tt, MMM dd yyyy", New Date);But i can't find any solution for a username (embedded in this and i don't know any java-script-specialist.I hope you can help me.Thanks and have  some nice christmas days!

In Win 10 con Adobe Acrobat reader quando salvo qualsiasi file con qualsiasi estensione diversa da .pdf viene salvato sempre con stensione .pdf . Sapete perchè ?

Hello Adobe Support Community, I have just recently came to know that adobe.com provide api's to users to create pdf tools website? I wanna create a website that allows the user to convert pdf to word, pdf merging, spliting and watermarking etc.  I want you to guide me.