Skip to main content
wong31443394sdpc
Participant
Aug 2, 2023 3:52 AM UTC
Question

傳送檔案，對方必須下載有關軟件

 

末update之前是可以直接傳送有關PDF檔案

但update後，把scan 文件轉換成PDF後，在Acrobat打開選擇傳送副本，然後WhatsApp發出 對方並不能直接看到有關pdf文件，有關的更新，造成非常不便，如果日後還是這樣，我會考慮終止有關服務。

    This topic is closed to new replies. Start a new post to keep the conversation going.

    2 replies

    Adobe Employee
    Derek Lau
    Adobe Employee
    Aug 14, 2023 3:52 AM UTC

    hi wong31443394sdpc,

    The Acrobat Reader 23.07.01 is available now in App Store and it should resolve the issue. Please try to update the latest version of Acrobat Reader and let us know if it works?

    Thank you all for the patience.

    Translate
    Souvik Sadhu
    Souvik Sadhu
    Legend
    Aug 9, 2023 7:32 AM UTC

    Hi @wong31443394sdpc,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    We have escalated the issue with the team, and they are investigating it.

     

    I will share the update once I hear back from them.

     

    -Souvik

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices