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Oct 30, 2025 11:12 AM UTC
Answered

갱신기간 취소

갱신기간 (30일) 날 결제되자마자 취소했습니다.

갱신기간은 취소수수료미부과로 알고 있습니다.

취소 부탁드립니다.

justlearn
justlearnCorrect answer
Community Expert
Oct 31, 2025 12:01 AM UTC

@artistic_mindset0409 Unfortunately, Adobe doesn't manage the billing, the renewals, and the cancellations because where the purchase was made. When you bought the Acrobat Reader subscription on your phone, you paid the store—either Apple (App Store) or Google (Google Play)—not Adobe. So, you need to contact them not Adobe.

  • On Android: Use our automated cancellation form to submit your request. It only takes a few moments.
  • On iOS (iPhone or iPad): To cancel your subscription, follow the instructions outlined in the help article.

For more info:

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1 reply

justlearn
Community Expert
justlearnCommunity ExpertCorrect answer
Community Expert
Oct 31, 2025 12:01 AM UTC

@artistic_mindset0409 Unfortunately, Adobe doesn't manage the billing, the renewals, and the cancellations because where the purchase was made. When you bought the Acrobat Reader subscription on your phone, you paid the store—either Apple (App Store) or Google (Google Play)—not Adobe. So, you need to contact them not Adobe.

  • On Android: Use our automated cancellation form to submit your request. It only takes a few moments.
  • On iOS (iPhone or iPad): To cancel your subscription, follow the instructions outlined in the help article.

For more info:

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