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October 30, 2025
Answered

갱신기간 취소

  • October 30, 2025
  • 1 reply
  • 50 views

갱신기간 (30일) 날 결제되자마자 취소했습니다.

갱신기간은 취소수수료미부과로 알고 있습니다.

취소 부탁드립니다.

Correct answer creative explorer

@artistic_mindset0409 Unfortunately, Adobe doesn't manage the billing, the renewals, and the cancellations because where the purchase was made. When you bought the Acrobat Reader subscription on your phone, you paid the store—either Apple (App Store) or Google (Google Play)—not Adobe. So, you need to contact them not Adobe.

  • On Android: Use our automated cancellation form to submit your request. It only takes a few moments.
  • On iOS (iPhone or iPad): To cancel your subscription, follow the instructions outlined in the help article.

For more info:

1 reply

creative explorer
Community Expert
creative explorerCommunity ExpertCorrect answer
Community Expert
October 31, 2025

@artistic_mindset0409 Unfortunately, Adobe doesn't manage the billing, the renewals, and the cancellations because where the purchase was made. When you bought the Acrobat Reader subscription on your phone, you paid the store—either Apple (App Store) or Google (Google Play)—not Adobe. So, you need to contact them not Adobe.

  • On Android: Use our automated cancellation form to submit your request. It only takes a few moments.
  • On iOS (iPhone or iPad): To cancel your subscription, follow the instructions outlined in the help article.

For more info:

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