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Participant
Sep 17, 2025 11:46 AM UTC
Answered

Acrobat passwords

Why do documents (pdf) duplicate when creating a password?

Amal.
Amal.Correct answer
Legend
Sep 29, 2025 12:49 PM UTC

Hi there 

 

Hope you are doing well. 

 

Please share your feedback with the development team using this link https://adobe.ly/4pRdIFM for their consideration and future implementation.

 

~Amal 

3 replies

Amal.
Legend
Sep 17, 2025 12:07 PM UTC

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

It is the application's design behaviour. Adobe Acrobat Premium and Pro DC subscribers can password-protect PDFs to secure confidential information. Setting a password creates a protected copy without changing the original file.

 

For more information, please check the help page https://adobe.ly/4gqYjYp 

 

~Amal

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Participant
Sep 27, 2025 12:17 PM UTC

The answer makes no sense because I want to protect the original. The behavior needs to be upgraded. The whole idea is to protect the document in its original format. Not make a copy to protect and not auto duplicate. I want to protect the original and have that one file not a protected and unprotected that's two files. By the way, my first protected file did not duplicate. So the behavior was fine on first document the following documents duplicated- bad behavior. 

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Amal.
Amal.Correct answer
Legend
Sep 29, 2025 12:49 PM UTC

Hi there 

 

Hope you are doing well. 

 

Please share your feedback with the development team using this link https://adobe.ly/4pRdIFM for their consideration and future implementation.

 

~Amal 

Translate