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August 2, 2023
Question

Adobe: Your Feedback, Our Improvement

  • August 2, 2023
  • 21 replies
  • 3949 views

Adobe: Your Feedback, Our Improvement

 

Dear community members,

 

Acrobat Reader mobile app now has a redesigned and more intuitive interface. And we've updated the Acrobat Android Help to guide you through the exciting features of this new interface. We aim to provide the best support, ensuring you get the most out of our app.

 

That’s where you come in! We'd be grateful if you could spare a few moments to share your thoughts on the usability and effectiveness of the Acrobat Reader Android Help. Your feedback is crucial in enhancing the overall user experience.

 

Consider these questions while giving your feedback:

  1. How easy was it to navigate the help?
  2. Did you find the information quickly and easily?
  3. Were the explanations and instructions clear and understandable?
  4. Does the help cover all essential aspects of the application?
  5. Were there any topics or features missing from the help?
  6. Overall, how satisfied are you with the application's help?

 

Share your thoughts in the comments below. We're thrilled to hear from you and work together to improve our Help.

 

Thank you for being part of our fantastic community and helping us shape an incredible user experience!

    This topic has been closed for replies.

    21 replies

    Show previous replies
    C
    Cynthia35253142ycyh
    Participant
    February 5, 2024

    PDF fill and sign does not work when iPad is rotated vertical upright, like there is no pop-up when we click on the pen icon. Please fix this. 

    M
    Menelo33957182c1hd
    Participant
    November 30, 2023

    I am a premium user. What I should I do with this? . My highlights  and notes made with regular saves  simply disappeared?  I tried reinstalling, restarting and sign in and sign out nothing happened. Not only that I observed it very difficulty to highlight it's dragging.  This is a long-standing issue and my patience has run out. Please do help me.. 

      Y
      YouTube33851241fohp
      Participant
      November 27, 2023

      I need refund please GPA.3326-1073-8465-61746..0. aed269.00 this is mistakenly buy subscription

       

      Y
      YouTube33851241fohp
      Participant
      November 27, 2023

      I need refund please

       

        I
        Indy Kator
        Participant
        September 19, 2023

        Ich fand die App immer sehr gut, aber seit dem letzten Update habe auch ich das Problem, dass ich Dokumente nicht mehr öffnen kann und stattdessen nur noch das "Angebot" sehe, kostenpflichtig ein Upgrade durchzuführen. Möchte ich das Upgrade"angebot" schließen, schließt sich auch die Möglichkeit mein Dokument anzuzeigen. Einfach nur Müll!

          Q
          Quinton32288374yjii
          Participant
          September 14, 2023

          How do i go back to the last version of the app, prior to the last update? This last update made the app so much more difficult to use and far more clunky feeling. Not a fan of all the extra steps i now have to do in order to modify and share an existing PDF, like timesheets. Used to be two simple clicks and it saved and shared and made it ready for the next time. And the sharing feature used to be far mkre streamlined. It wasn't broke, so who decided to go ahead and break it?

            J
            Jennifer318550549qrw
            Participant
            August 24, 2023

            THIS NEW ADOBE ACROBAT READER (cursing removed)! IT IS NOT USER FRIENDLY! THE OLD VERSION WAS USER FRIENDLY! WE COULD OPEN A DOCUMENT AND READ IT AND DO WHATEVER WE NEEDED TO. NOW WE CAN'T! WE HAVE TO JUMP THROUGH A BUNCH OF HOOPS JUST TO READ A FULL DOCUMENT.

            I REPEAT... THIS NEW APP (cursing removed)! 

              S
              Sally Ann31669190tlop
              Participant
              August 14, 2023

              Well, what rubbish. I cannot open any documents because all I can see is your advert trying to get me to upgrade to premium, or trial it...you cannot get rid of it!

               

                D
                default9nv5o52gun0e
                Participant
                August 18, 2023

                A pretty stupid way of doing business, right ?
                Adobe can (cursing removed) as far as I am concerned.

                  J
                  Jennifer3165715764ft
                  Participant
                  August 14, 2023

                  I searched where something was downloaded to. I had to hit other. Come to find it wa downloaded to Adobe. But it doesn't show up in the app(free). When I open it and hit the lines at the top right it say "sort". When I go to where it shows all my downloads, again where I had to click browse other places, I click the thumbnail and click to delete and no option comes up as others in the app do. 

                  When I go into the app it doesn't show that it's there. It only shows Adobe when I clicked yo search other apps option. Will give feedback back again with  attachments of step by step I had to do. I have a S20FE. 

                    D
                    default9nv5o52gun0e
                    Participant
                    August 10, 2023

                    Your app has increasingly gotten more irritating.  STOP blocking up the window with (cursing removed) ! No, I don't want to try liquid mode....what I want is to read the document for which Adobe was opened to begin with ! 

                    And ok awesome, you'll be down at 1:45 am get, thanks.... NOW CAN I LOOK AT THE DOCUMENT I OPENED WITH ADOBE ?! 

                    GET RID OF(cursing removed) AND LET ME DO WHAT I CAME TO DO !!! 

                    (cursing removed) YOU GUYS ! 

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