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Participant
June 20, 2024
Question

Electronic signature document

  • June 20, 2024
  • 1 reply
  • 296 views

One of the recipients did not receive document.  How can I resend it to that person still needed to sign.

This topic has been closed for replies.

1 reply

S_S
Community Manager
Community Manager
June 20, 2024

Hi ,

 

Hope you are doing well. Thanks for writing in!

 

Once an agreement is sent, you cannot resend the agreement. The only option here would be to recreate the agreement and send it to the recipient.

 

However, there is a workaround. You can create a reminder for the user, and the recipient will receive an email about the same.

You can log in here: Manage (https://adobe.ly/3zmlDEU), select the agreement-> click on reminders on the right-hand panel-> click "Add Reminder"-> click "Right Now" on the time panel-> select the recipient you want to share with-> click on "Create."

 

This should send a reminder email to the recipient reminding them of an awaiting signature.

 

Hope this helps.


-Souvik

 

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norma68Author
Participant
June 20, 2024

Thank you, I just noticed that I inputted the email wrong.  Can I edit the email address?