Erasing my entries when sent

Hi there

Hope you are doing well, and thanks for reaching out.

Would you mind sharing more details about the issue so we can look into it and assist you better?

1. Which application are you using to fill data into the file?
   
   
2. What is the version of the App and the OS you are using? If it's the Acrobat Mobile app, tap on the Profile icon > About Acrobat and check for any pending update from the Play Store, and reboot the device once.
   
   
3. What is the workflow/steps you are taking to save to the cloud and send the file via email? If you are using the Acrobat Mobile App,

   Sometimes, depending on the sharing method, the app might send a link instead of the actual file. Try:

   • Tapping the Share button

   • Selecting “Share a copy” or “Send a copy” as a PDF

   • Then attach that file directly to your email

4. Is this an issue with a particular file or with all the files? Please try with a different file and check.
   
   
5. Please share a small video recording of the steps you are taking and the issue as it occurs for more clarity.

Also, for self-help and future reference, please check the help article https://adobe.ly/42ASVeq