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Participant
May 31, 2025
Answered

How do I change the “agreement between” settings?

  • May 31, 2025
  • 1 reply
  • 195 views
  • When I send out a request for e-signatures the document comes back as an agreement between the signers and a business I no longer work for. How do I get the old business off the agreement settings? 
Correct answer Amal.

Hi there 

 

Hope you are doing well and thanks for reaching out and sharing your observation.

 

When you send an agreement for signature, the signers receive an email notification to sign the agreement. Once signed, both you and your signers receive the signed PDF by email.

 

As you have mentioned,  the document comes back as an agreement between the signers and a business you no longer work for. Please make sure you are logged in with your personal Adobe ID and not the Old business Adobe ID (Email).

 

For more information, please check the help page (https://adobe.ly/43qfF2K

 

Let us know how it goes.

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
June 2, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out and sharing your observation.

 

When you send an agreement for signature, the signers receive an email notification to sign the agreement. Once signed, both you and your signers receive the signed PDF by email.

 

As you have mentioned,  the document comes back as an agreement between the signers and a business you no longer work for. Please make sure you are logged in with your personal Adobe ID and not the Old business Adobe ID (Email).

 

For more information, please check the help page (https://adobe.ly/43qfF2K

 

Let us know how it goes.