Recent changes to Adobe Acrobat - I’m trying to send my office manager a signed contract

Question

For the past six months, Adobe Acrobat has been running like crap! They have changed things. I used to be able to open up assigned contract from a client and have them signed the final page which is a lien waiver. I can no longer do that. Also, I'm trying to send to my office manager signed contracts via email or text. I cannot even get anything sent. Does anyone have any idea what's going on or is anyone have any other issues like this? Thank you in advance.

Amal. · Answer

Hi there

Hope you are doing well and thanks for reaching out.

Would you mind sharing more details about the issue you are experiencing? What happens when you try to send a contract for signature? Do you get any error message? If yes, please share the screenshot of the same for more clarity.

What is your workflow/steps? It would be very helpful if you could record a short video recording of the steps you are taking and the issue as it occurs.

What is the version of the Acrobat mobile app you are using? Tap on Profile > about Acrobat and try updating the app from the App store (iOS) or Play Store (Android) and reboot the device once and check.

You may also try to send the document for signature online using the link: https://adobe.ly/3BGBQXi and see if that works.

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