Questions

A local NGO asked me to admin their presentation. The former adminstrator died some years ago without having documented the system properly. The only equipment, the NGO is using is an iPad Air, iOS 12.5.5. On the ipad, the presentation can be started via adobe content viewer, but only if the iPad is conected to the internet. Physically I can not find the presentation on the iPad. Where is the physical file? on any adobe cloud system? The account ot he NGO was deleted automatically two years ago, as there was no adminstrator any more. Could anybody tell me, how and where I can find the physical presention? Thank you very much for your assistance. Josef

Why is this still an issue in 2022? the feature would be so basic. my pdf files are scrambled after I upload them to acrobat dc to combine them. Rather than re-ordering and re-arranging pdfs within a combined file, I would like to be able to determine the order files are compiled. This can be by file title (alphabetically) or others. Right now when I combine several files into one pdf, they are scrambled out of order and I have to rearrange them manually which can be cumbersome for larger compilations.

Could you please let us know why in Adobe Acrobat Pro DC online version we have two users with the same product license assigned one locate in Italy and another in The Netherlands they see different option in the eSign menu: For the user locate in the Netherlands the option to send the document for eSignature is missing.

Varför kan vi int e använda programmet Adobe som vi betalat för to m 230209 ?

I need A phone number for support.

I'm working an a deposition from a Judge, with several hundred sticky notes indicating text that needs to be redacted.  The problem is when the Judge redacts the text from the doc, the stick notes also disappear. It seems that when I drag the Sticky  Note off the text a bit, then hightlight and reddact, they stick notes remain, but on a document with about 250 sticky notes it's not practical to adjust all their locations and on some pages there are many dozens.  Is there a way to set the Stick NOtes on the document to remain after applying text redactions?

Please do not close out my ticket. This needs to be resolved however, there is a lot of sickness in our home right now and I just haven't been able to get to this.I am frustrated with the chats because of some sort of TIME LIMIT that is set for Help Personnel. Three times I have been asked to restart a chat, then I have to wait for that person to read the information to get caught up, and they still ask me the same questions. Not one agent has been able to resolve this issue of importing files from pdf to word.docx at least in a format that I can use or even modify.Also, I'm wondering WHY are so many of my .docx now pdf files? I NEVER use Adobe pdf to create a file or save a file. I ALWAYS USE .docx. I don't know why this is happening and it's extremely frustrating. Many of these items are documents such as birth and death certificates and other's are medical records that I don't even remember saving let alone in Adobe.Thank you for your help.Rhonda

Got an error indicating my operating system or browser was no longer supported and it sent me to a webpage indicating that I needed to install the March updates.  I downloaded both the 32 and 64 bit updates, but Windows 11 gave me an installer error that the file to be updated was not present on my system or was not accessible.  What next?

We recently installed WordPerfect 2020. We have Adobe Acrobat Pro 12. We used to be able to bookmark a scanned document. Now we can't. But, we can bookmark a document that has not been scanned into the computer. Using Windows. Any help would be greatly appreciated.

I keep getting a conversion failure error when trying to convert a 25M PDF file to Excel.  I have used both the reader and the cloud site.  What gives?  I notice there are several people with the same problem, seemingly unresolved.

I saved my pdf files on(adobe acrobat reader cloud): https://acrobat.adobe.com/link/documents/files/?x_api_client_id=anonymous_home&x_api_client_location=googleThey started getting deleted automatically few days ago. So many of them are missing already. I could not talk to support as I only needed free space offered in cloud. Somebody or anybody, please help out.

When trying to "send for signature" I receive an alert that there is "No Internet Connection" but when I look in Edit > Preferences > Internet > Setup, it says "You are already connected to the internet." Help.

I get the following error when clicking a PDF link on the FedEx website using Chrome browser.  Edge works OK. Running Windows 11, Acrobat and Creative Cloud installed on my computer. I get the following error after clicking the button to view a PDF of the delivery status of a tracking number.auth.services.adobe.com refused to connect. I did a search for a solution and performed the following :- I tried turning off firewalls.- ran the following code from cmd prompt with results shown:cmd prompt: >ping activate.adobe.comPinging ethos03-prod-va6-k8s-pub2-0-6a902acc902d157e.elb.us-east-1.amazonaws.com [100.25.58.233] with 32 bytes of data:Request timed out. also this responsecmd prompt: >ping practivate.adobe.comPing request could not find host practivate.adobe.com. Please check the name and try again. Any advice would be sincerely appreciated.  Thank you all in advance.   

Hi! Is there any sites I can download acrobat STAMPS? I need more kinds of stamps, I mean, just most beautiful and funny ones lol. I really need them. Thank You!

Hi I used to be able to right-click a document in Google Drive and open with Adobe Acrobat for Google Drive, which I have registered with my acount a while back. As of yesterday afternoon, when I try to do so, I get an endless spinning wheel.This only affects Google Docs; if I have a PDF file in Google Drive, I can right-click and select open with Adobe Acrobat for Google Drive. Thank you!

Aboneliğimi iptal ettim. Para iadesi 5-7 gün içinde yapılacak dediler. Bu durumu nasıl takip edebilirim? Nereden bakabilirim? Para iadesi kesin gerçekleşecek mi merak ediyorum. Müşteri hizmetleri 5-7 gün içinde gerçekleşecektir, demişti. Fakat emin olmak istiyorum. Nasıl takip edebilirim acaba?

Olá!   Eu gostaria de saber como faço para criar um link para que ao clicar nele seja aberto outro arquivo pdf em uma página específica.   Eu consigo criar o link para abrir o outro pdf, mas gostaria que o novo pdf abrisse em uma página específica (ex: pág 10).   Até mais1 Obrigado

Hello,Hello,Does anyone have a suggestion how to quickly transform data table I exported from PDF to Excel. Is there a more effective way to export PDF files to Excel? I already tried using Power Pivot "Get Data" and it returns empty tables, so I cannot use this option. One example would be below. I have tons of tables that I need to "clean up". Sometimes it is merged cells, sometimes a column missing a year header, etc. I am using an Acrobat PDF exporter....Thank you!Please see this example. There is a merged cell that contains a lot of data in it. 

I have a simple question that one of their emp

I have the Adobe PDF Pack - it is not working properly. I cannot convert a PDF  into a Word Doc. Please advise.Is it possible to speak with a staff member in person?Thank-youDeborah

I pay for an annual subscription of £150+ for Adobe software.We have also had a charge of £15.92What could this be for? I cannot find anything in my account referring to this.

Hello,I have created a form for my customers to fill out and sign.If I send it off individually, I have no issues. But when I test to send the form via email in batches, I am encountering issues. What I need the batch sent emails to achieve:1. Each recipient to fill and sign. What I don't want to happen (which is happening):1. A list of all the batch emails shows at the bottom of the form when sent.2. It allows recipients to sign the form only but not fill it out. I can't work out what I am doing wrong.I would really appreciate help in fixing this issue as I have hundreds of email addresses to send to and I would rather not have to send them individually if it is avoidable. Many Thanks  

Is there a way to pay a flat rate per document for editing capabilities in PDF? I don't do it often enough to justify the monthly subscription.

Hi, I am wondering if there is functionality in Adobe Document Cloud that would allow a user to open a PDF using the Adobe Document Cloud option in SharePoint and then digitally sign the PDF? I can open the document but not sure if I need a premium account to be able to do this, or if it is not possible with Document Cloud.  Additionally, can password protected PDF's be opened in Document Cloud? I received an error when trying one but after I edited it in Reader and saved a copy, I was able to open in Doc Cloud through SP but could not edit or sign. I received a warning message that some form fields are not supported in the viewer. I imagine those were the digital signature placeholders that I can see in Reader DC. 

How can I send a secure PDF that will allow a virus scan by the receiver? Is there a particular Adobe product I need to buy?