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Participant
Aug 10, 2026 5:20 PM UTC
Answered

I thought I cancelled my subscription but have been charged today again… can I get a refund please? Any chance I can get a refund for the last few times? I haven’t used it except during that first month and keep being charged

I need a refund please

    Jill_C
    Jill_CCorrect answer
    Community Expert
    Aug 10, 2026 7:18 PM UTC

    You can verify your active subscriptions on your creativecloud.com account. You’ll need to contact Adobe Customer Service to verify whether you’re owed a refund.

    Jill C., Forum Volunteer

    2 replies

    yamato713108855
    Community Expert
    Community Expert
    Aug 10, 2026 7:30 PM UTC

    The Adobe Community is a place where users help one another.
    We cannot handle cancellations or refunds.
    Please contact Customer Support during weekday business hours to check on this.
    You can make inquiries via chat or phone.

    Translate
    Jill_C
    Community Expert
    Jill_CCommunity ExpertCorrect answer
    Community Expert
    Aug 10, 2026 7:18 PM UTC

    You can verify your active subscriptions on your creativecloud.com account. You’ll need to contact Adobe Customer Service to verify whether you’re owed a refund.

    Translate
    Jill C., Forum Volunteer