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LassoLoop
LassoLoop
Participant
Apr 29, 2019 2:14 PM UTC
Answered

License Error

Hello,

I was trying to license a particular image. I signed into my account, but then instead of returning to the image I wanted, it took me to a similar image I had viewed earlier.

So I accidentally licensed the wrong image.

Could you please tell me how to reverse this, or could you please remove this image from my account?

Incorrect file is # 190807472

Thank you!

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Apr 30, 2019 10:56 AM UTC

    Thanks Abambo​

    Hi Aldous,

    I've added 1 license to your account against this image.

    Let me know if that helps!

    Regards,

    Sheena

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    2 replies

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Apr 30, 2019 10:56 AM UTC

    Thanks Abambo​

    Hi Aldous,

    I've added 1 license to your account against this image.

    Let me know if that helps!

    Regards,

    Sheena

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    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    Apr 29, 2019 9:08 PM UTC

    There is no possibility to unlicense an image. Sheena Kaul​ or twaritar3263062​ will need to add a credit to your account.

    They will see this message when they are next on-line.

    Translate
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