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CCPh
Participant
January 23, 2022
Question

Unwanted PAYG Adobe Stock Account

My account was transferred from personal to Enterprise. It would appear that during that transfer an unwanted PAYG Adobe Stock account was created which nobody uses. I have called Adobe about this in the past but it is still there 7 months later. How do I get this removed permanently?

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3 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
January 23, 2022

Moved to Enterprise&Teams forum.

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ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
AbamboCommunity Expert
Community Expert
January 23, 2022

I do not know what a payg account is, but I would guess that anyhoe this is for Adobe customer care. Please contact an administrator for your Enterprise subscription to contact Adobe. Enterprise customers have a specific path to customer care. 

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ABAMBO | Hard- and Software Engineer | Photographer
Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
January 23, 2022

Moving thread to the Account, Payment, & Plan forum from Using the Community

 

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