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Meenakshi_Negi
Meenakshi_NegiCorrect answer
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February 3, 2025

That or it's like any IT department/support desk. You get a different answer for the same question, depending on who you ask. I will call our main programs support line again if I don't like the answer. Because I know someone is smart enough to have the answer. 


Hi radiant_elixir2317,

 

Thank you for reaching out, and sorry about the delay in response.   

 

We have checked that you are using the Acrobat Sign individual service plan. It is not possible to create an email address book from your end. However, you have access to an address book that works to predict the email address of a recipient as the user types it into the recipient's email field on the Send page. For more information, refer to the following help document: https://adobe.ly/4gvwM6d. 

 

Thanks,

Meenakshi

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28 replies

TravelerShawn
Participant
March 14, 2022

How is this NOT a regular feature? Add someone's name and their email address. Change or delete the contact information as needed. HOW IS THIS NOT A FEATURE?

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    Andrius MusicAuthor
    Participant
    March 15, 2022

    in my opinion there is no contact archive, an address book from which to select recipients. Now you are forced to type in the address each time, hoping to remember it. An important lack for a work tool.

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      Manjinder Sin26100418m82q
      Participant
      September 13, 2022

      There is a way to find all the email addresses you ever typed. One time one tech guy from adobe showed me how to access this. Now they are saying there is no such function to access the emails in adobe sign. Either they removed it, or they don't want us to know this.

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      johnb2311256
      johnb2311256
      Participant
      October 12, 2020

      Hi,

       

      I have typed the wrong email address and every time I use the sign feature, it remembers my incorrect address.  Is there a way I can unremember  an email address?

       

      Regards

      John

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        Grants5ED1
        Participant
        April 28, 2021

        When the address pops up, you can remove it from the list by selecting the X on the right hand side of the popup. I would love to beable to order this list so priority addresses always display on top.

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        defaultj9e92p40e4zt
        Participant
        October 27, 2021

        Yes, thank you, but this is only a temporary fix.  The next time you attempt to send documents to the same person, the same erroneous email address wil pop up in addition to any corrected versions you have added.  I am looking for a more permanent deletion. 

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          defaultphddi8rhkfnv
          Participant
          October 9, 2020

          You would think that 3 years on, this feature would have been added. It is a shame Adobe is so slow at reacting to customer requests.

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            shant15A7
            Participant
            October 16, 2020

            Basic functionality, for sure.  How hard can it be? 

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              AadeshSingh
              AadeshSingh
              Participating Frequently
              April 16, 2017

              Hi AndriusMusic,

              Please be informed it won't be possible to add the address book to your Adobe Sign account.

              However, Adobe Sign will remember the email address that you have previously typed in the Recipient field.

              Regards,

              Aadesh

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              C.W.McCall
              Inspiring
              August 21, 2017

              How are the addresses stored?

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