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Inspiring
December 29, 2014
Answered

How do I disable Adobe EchoSign?

  • December 29, 2014
  • 1 reply
  • 5570 views

I am using the latest Adobe Reader version (11.0.10).  Whenever I add my signature to a document and go to save it, i get that popup box.  I have never used EchoSign, I had to google what it even was.

How can I disable this feature?  Thanks.

This topic has been closed for replies.
Correct answer wjlloyd12345

Have a look at this thread

Adobe Reader XI 11 - Don't want prompt to send using EchoSign

Even though it's prompting for echosign, it's occuring in Reader.

Going by that linked thread this behaviour should no longer be occurring in the most recent version of Reader  (as of Reader 11.0.10) though. You mention you have this version installed but double check this via help>about Adobe reader


Ok, the problem is resolved.  I opened Adobe Reader and went to Help -> About Reader, and it said version 11.0.10.  I decided to uninstall/reinstall anyways.  When I went to Programs and Features, Adobe Reader in that list was listed as 11.0.07.  I'm not sure how accurate that list is, but my guess is that something failed in the updating process.  An uninstall/reinstall fixed the issue.

1 reply

Adobe Employee
December 30, 2014

Hi,

EchoSign is integrated into Adobe Reader and Acrobat to allow for signing and sending of PDF documents. While this method lacks the options available through the web application, basic signing and sending functionality can be completed through Reader and Acrobat.

For more information please visit the link below:-

https://forums.adobe.com/docs/DOC-5134

Inspiring
December 30, 2014

Sorry, but it sounds to me like you completely missed the point of my post.

I don't want to use EchoSign.  I don't want that box to pop up.  How do I make them go away?

Adobe Employee
December 30, 2014

Hi,

There is no way to make the box disappear as both products are integrated together. For now, you will need to click the 'not now' option.

Thanks