Fixing problem

Hello sir,

I have come to you to solve a problem.

I have a verify account with Adobe Stock.
I have sold more than 100 projects. I could not access the contributor page of Adobe account for the last two days.
Couldn't enter my earning page. I'm trying to know the exact reason, but couldn't.
I have some dollars in my account.
Which I could not withdraw.

I request your help.
Please help me.