Questions

I am grateful that Adobe is willing to give bonuses to its contributors, and a free year of an Adobe application. However I already subscribe to the full Creative Cloud option. So using a free year of an app would be pointless. Unless they deduct the cost of that single application choice from my cloud subscription, or give the option to choose from one of the new 3D applications (Substance, Stager, etc.). Otherwise, in my case or for any other CC subscriber, the "gesture" of a free year of an application is hollow. 

It says payment done but not received the payment to my paypal account 

I know the MAX file size for image is 45MB. What I can't find is the Minimum File Size for images. I looked on the site but can't find anything. I appreciate the help.

dears,I just get information that my below picture has "Quality issues".Could You guide me what is wrong with it? 

Hello fellow contributors and Adobe team members,I hope someone can provide some clarity on a question I have regarding AI-generated images and diversity representation.As an Adobe Stock contributor who uses AI to generate images, I've been creating variations of concepts by changing the race and gender of the subjects while keeping other elements constant. I want to ensure this practice aligns with Adobe Stock's guidelines and isn't considered spamming or artificially inflating diversity.Here's an example of my current workflow:1. I start with a base prompt like: "A happy person working in a radio station, making a talking gesture"2. Then I create variations such as:- A red-haired Caucasian woman- A bald African American woman- An Asian woman- A Caucasian man- An African American man- An Asian manAll of these would be in the same setting (radio station) with the same pose and expression.3. Once I've covered these variations, I move on to a new concept or setting and repeat the process

I couldn't create an Adobe Stock Contributor account because of "Sorry, your access has been denied" but I'm 26, almost 27 years old. Could anyone help me please?

Hello! Payments are marked as received, but in fact they were not received. What could be the problem?- It's been about three weeks since the withdrawal request- Yes, the amount is less than $25, but the withdrawal option was available.

My account was blocked for some unknown reason, I am not getting any feedback, this is disrespectful to the work, there are many rules that are violated and everyone can break them sometimes unknowingly, I still don't even know what I did about the closure of my account. Blocking the account directly without warning and giving you a chance is both disrespectful and a shame for the work and wages you have given for so many years. I filled out the form regarding the closure of my account but still no response, please allow me to open my account and delete the images that caused the closure. I have worked hard for more than a year, I pay a subscription fee to the artificial intelligence for this account every month, I have spent my nights after work and created images. Please do not waste my efforts by completely closing the account without warning, open the account and I will remove the images that break the rules.

Hello, fellow contributors! I’ve been creating AI-generated content for Adobe Stock, but I’ve noticed that sometimes the characters I generate using prompts resemble those submitted by other contributors. While I always create original prompts, I’m concerned about the possibility of my content being flagged for similarity or duplication. Has anyone encountered this issue before? If so, what steps can I take to ensure my AI-generated characters are unique enough to avoid any potential account restrictions? Any advice on avoiding such overlaps would be greatly appreciated! Thanks in advance for your help!

I have stock photos -+ 200 pic, that have been submitted from 2 years ago. But haven't been reviewed yet. Is there a problem?      

Hello, I click on payout. follow up with options like (I am not us tax resident) then select paypal and continue then it shows payment is processing but nothing happens. After a while payout option is again available with same amount as before i kept for withdrawal. I even made skrill account and did all formalities to activate it still no use. basically, I am unable to take out my money from adobe stock contributor since a month now.

Could You Please Help Expedite the Review of My Submission?

I uploaded these photos only yesterday and today they were rejected, funnily enough it's a batch of 4 pictures, and only three have been rejected for some reason, they're all extremely similar with the one NOT rejected until now being almost identical.I've looked thouroughly through them again and I can't seem to find a reason why they're lacking in quality, maybe they should be more cropped?

Dear Adobe, I´ve been submitting multiple images of this series where the following ones (and more) were rejected due to "quality issues". I´d love to learn why. Others were accepted with little deviation. 

I want to upload a .csv file. I get this error: The upload of your CSV file failed. How can I fix this?

Good afternoon. I am contacting you to solve my problem.A few days ago I logged into my Contributor account and found out that for reasons I don't understand my profile was blocked.My account was suspended around 17 September 2024. As far as i can remember it contains > 20000 images and over 3000usd of unpaid earnings. Attempting to contact support by writing to them. I was given a generic link to information something like: blocked for failure to comply with accepted standards.How can I understand what exactly I have violated having thousands of images in my profile?In the body of the informing page I was shown a link leading to information on how to get out of the situation.I am in the Russia region, so the US site suggested to go to a localized one, but there I did not find a link to appeal form. And the English link gave me: access denied. "You don't have permission to access https://survey.adobe.com/jfe/form/...." Trying to contact the chat for support did not lead to

Hello!I have vector files entirely created by myself, without the use of artificial intelligence, waiting for review for over a month now. Before, my vector files would be reviewed in a maximum of one day, but now I've been completely stuck since mid-August. I know there's a slowdown in the file review process, but I thought it only applied to PNGs. I know other contributors who upload vector files, and their waiting time has remained unchanged (24/48 hours), and during this period, they have never been as stuck as I am in uploading new files. Is there anyone else in the same situation as me?

I asked Adobe customer support in an email if they could tell me what is the percent from the sales I made that I am being paid for. As of now I am still waiting for an answer! I ask these forums if anyone asked this question before and received an answer.  I have seen some of my sold images that I receive in the emails for example: $8.58 for a single download but paid $0.99 cents. To me this is less than 15% in revenue. Let's be candid here does anyone sees a fair payment in this? (Shutterstock is even worst right now they don't show you how much they sold it for and their payments are pennies in comparison.)  Shutterstock adobted the membership route which they charge for someone to buy stock images and the customer can download up to the amount they paid for any images they download.  Alamy does't sell often from my experience but they used to pay 50% for each download. Now has gone lower to 40% but still higher than most sites. Please respond abou

Why do I have images that have been waiting for a month or sometimes longer, and sometimes I put other images and they are validated within the day? Thank you in advance for your answersHave a nice day. Mykmicky

Respected Sir/Madam,I already fill the form at https://www.adobe.com/trust/transparency.htmlI am worried to learn that my account has been deactivated due to issues related to generative AI content. This platform is very important to my livelihood, and this sudden block is causing me a lot of stress and difficulty.I always try to follow the guidelines to the best of my understanding, but since my mother tongue is Hindi, I may have misunderstood some aspects. This is my first mistake, and I am really sorry for any errors.If you could please give me some guidance as to what went wrong and how I can fix it, I would be very grateful. Please consider giving me another chance to fix things and reactivate my account. This platform means a lot to me, and I seek your support during this difficult time.Thank you very much for your understanding and assistance.Regards,Shubham Verma

If it is not permitted to upload AI works with the artist's name, is it permissible with the name of the studio, for example image A in Pixar style?

Which means that today is business day 10. You'll most likely get paid early next week.

Am I hearing this right??? That a new feature allows stock users to create derivative works from contributor content to create their own licensed works.  It seems like an awful development if I am reading this right. If it's true, it begs the question: How much further will Adobe go to further dillute the earning potential of contributor assets.? How much does Adobe need to devalue art before it's no longer worth the trouble or costs for its creation by its stock contributors?? Some clarity on this would be helpful as I'm about to find another vocation - cause I just want create and sell great imagery.. 

Hi I wanted to use photoshop for the first time, but my payment (even for free trial) cant be done. I've tried everithing but still it doesn't work. No payment with card/paypayl works. I tried with different cards/pc's for days now. I've no clue what's the issue. On the image is info almost after payment that paypal is not avaible. Pls hel or I'll cry again