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Participating Frequently
June 4, 2026
Question

My file was approved first, but later I received an email saying it violated intellectual property rules and my account was banned. If the design had an issue, why was it approved before?

  • June 4, 2026
  • 5 replies
  • 111 views

My file was approved first, but later I received an email saying it violated intellectual property rules and my account was banned. If the design had an issue, why was it approved before?

    5 replies

    Nancy OShea
    Community Expert
    Community Expert
    June 4, 2026

    It’s up to the contributor, not the moderators, to determine if an asset violates IP issues.

    =========

    @daniellei4510 is 100% right.

    Contributors assume all legal responsibilities for the content they submit to Stock. This is covered in depth in your Contributor User Guide. 

    Violating Stock’s Contributor TERMS— knowingly or unknowingly— is grounds for permanent account deactivation. Excuses & apologies can’t erase violations. See below.

    https://www.adobe.com/legal/dmca.html

    Appeals for IP violations are rarely successful. But you’re welcome to try. 

     

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
    Jill_C
    Community Expert
    Community Expert
    June 4, 2026

    Adobe uses human Moderators who may not be aware of every possible instance of IP. I think that Adobe does routine scanning of the database to look for keywords subjects that violate IP guidelines, and as ​@RALPH_L said, there could also have been a complaint from the owner of the IP.

    Jill C., Forum Volunteer
    Participating Frequently
    June 4, 2026

    My design was approved on the same day it was submitted. However, before I even received the usual approval email, I got another email saying that my account had been blocked because of an intellectual property violation related to that specific file. They also mentioned the exact design in the email. It was an original Adobe Illustrator design created by me

    Participating Frequently
    June 4, 2026

    Can my account be unbanned?

    RALPH_L
    Community Expert
    Community Expert
    June 4, 2026

    It could be, if it was a violation, that someone saw and reported it.

    Participating Frequently
    June 4, 2026

    Usually, if a design is copyrighted or too similar to existing content, Adobe Stock rejects it during review. Since my design was approved first, I believed it followed the rules. I understand there may have been a mistake on my side, but the design was also approved by the review team before my account was banned.

    daniellei4510
    Community Expert
    Community Expert
    June 4, 2026

    Was it actually banned, or disabled while Adobe investigates further?

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
    daniellei4510
    Community Expert
    Community Expert
    June 4, 2026

    It’s up to the contributor, not the moderators, to determine if an asset violates IP issues. Moderators aren’t necessarily trained to recognize all of the thousands of logos, designs or even words that are copyrighted or hold trademarks. It’s possible the owner of the copyright issued a complaint, and that will result in an account being disabled while an investigation takes place to determine if there are other instances in a portfolio that contain copyrighted material.

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.