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Sep 21, 2026 8:15 PM UTC
Question

Unable to Receive SMS Verification Code on my phone number (Adobe Stock Contributor)

Unable to Receive SMS Verification Code on my phone number (Adobe Stock Contributor). its a Pakistani phone number +92

 

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    Sep 21, 2026 8:43 PM UTC

    Then you can’t complete the phone & email verification process.  Sorry. 

    Try submitting to other marketplaces.

     

    Your telecom providers are blocking messages from international servers because Adobe doesn’t do direct business with Pakistan.  Adobe product users must go through 3rd party resellers who are authorized to do business in Pakistan.

     

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    Nancy O'Shea— Product User & Community Expert
    daniellei4510
    Community Expert
    Community Expert
    Sep 21, 2026 8:22 PM UTC

    For what it’s worth:

    • Off-Peak Attempts: Some users report intermittent success by attempting registration during off-peak hours (8:00 AM – 9:00 AM PKT) when traffic on international gateways is lower. [1]
    • Alternative Networks: Try switching between different local mobile network carriers or using mobile data instead of a local Wi-Fi router. [1]
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    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
    daniellei4510
    Community Expert
    Community Expert
    Sep 21, 2026 8:21 PM UTC

    Potential Pakistani members cannot verify phone numbers due to regional service limitations, geo-restrictions, and SMS routing blocks from international verification servers. Unfortunately, there is presently no work-around. Do a Google search for further details. 

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    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.