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K
Katharina20323107ryuw
Participant
July 4, 2023
Answered

Blank screen on generation page [merged thread]

  • July 4, 2023
  • 113 replies
  • 33770 views

Ich kann den ganzen Tag keine Bilder mehr generieren.

 

English translation (added by moderator):

I can't generate any more images all day.

    Correct answer droopydog500

    Hello @Katharina20323107ryuw,

     

    Can you try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload.


    If that does not work, do you have the same problem with Firefox and Safari?

    My best,
        droopy

    113 replies

    Show previous replies
    J
    Juan Pablo29222132cpnh
    Participant
    May 20, 2025

    cuando pongo un promt y le doy a generar la pagina queda en gris sin ninguna imagen y arriba solo me aparece "generar" como la opcion seleccionada y tambien la opcion "galeria" y ninguna de estas opciones tiene nada, solo la pagina vacia. tambien me aparece la opcion de pagar premium y ya lo estoy pagando esto esta atrasando mis trabajos y no quisiera tener que pagar otra ia. por alguna razon en mi celuar si me funciona bien y con eso compruebo que si estoy pagando correctamente

    C
    Ceci34831395og0g
    Participant
    May 20, 2025

    hola! me pasa lo mismo! 

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    May 20, 2025

    Hi all!

    I'm merging your thread here since it’s part of a similar discussion. Please see the correct answer above.

     

    Let us know if this helps.

    Thanks,

    KR

    C
    CX_VeterinariaVLH
    Participant
    May 19, 2025

    Necesito generar imágenes, ya reinicie el navegador y la computadora y no me funciona la herramienta de generador de imágenes de firefly

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    May 19, 2025

    Hi CX_VeterinariaVLH!

    I'm merging your thread here since it’s part of a similar discussion. Please see the correct answer above.

     

    Let us know if this helps.

    Thanks,

    KR


    KR

    D
    Denise31152952en1z
    Participant
    May 18, 2025

    wont load

    P
    precise_Penguin5225
    Participant
    May 17, 2025

    텍스트를 이미지로 메뉴를 클릭하여 들어가면 최상단 메뉴와 좌측하단 흰색 네모만 보입니다

    새로고침을 여러번 해봐도 화면이 안나오네요

    해결방법을 알려주세요

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    May 17, 2025

    Hello @precise_Penguin5225,

     

    Thank you for your messages.  I think this thread might address the issue you are having.

    Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

     

    If that does not work, please tell us you then OS and browser you are using and their version numbers.


    My best,
        droopy

    Adobe Community Expert (not an Adobe employee)
    J
    johnnievitu
    Participant
    May 15, 2025

    estou com um bug, que ao escrever o meu prompt e dar enter para gerar a imagem, nao gera nenhuma imagem.

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    May 16, 2025

    Hello @johnnievitu,

     

    Thank you for your messages.  I think this thread might address the issue you are having.

    Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

     

    If that does not work, please tell us you then OS and browser you are using and their version numbers.


    My best,
        droopy

    Adobe Community Expert (not an Adobe employee)
    F
    fflavioab
    Participant
    May 13, 2025

    Aparece a primeira página onde escrevemos algo. E na página seguinte onde colocamos a referencia e efeitos, não aparece, não carrega. Não é minha internet, não é falta de atualização, não é problema de VPN

     

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    May 13, 2025

    Hi fflavioab!

    I'm merging your thread here since it’s part of a similar discussion.

     

    Thanks,
    KR

    A
    amazing_operator5FE3
    Participant
    May 13, 2025

    My Adobe Firefly doesn't work. I try to generate an image and it stays on a blank screen and doesn't load.

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    May 13, 2025

    Hi amazing_operator5FE3!

    Sorry about that. I'm merging your thread here since it’s part of a similar discussion. 


    KR

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    May 13, 2025

    Hello @Celestial_Mirage5276,

     

    Thank you for your message.  I think this thread might address the issue you are having.

     

    Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

     

    If that does not work, please tell us you the OS and browser you are using and their version numbers.


    My best,
        droopy

     

    Adobe Community Expert (not an Adobe employee)
    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    May 13, 2025

    Hello @franz_9702,

     

    Thank you for your message.  I think this thread might address the issue you are having.

     

    Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

     

    If that does not work, please tell us you the OS and browser you are using and their version numbers.


    My best,
        droopy

    Adobe Community Expert (not an Adobe employee)
    F
    franz_9702
    Participant
    May 13, 2025

    firefly startet nach Eingabe des Generierungstextes nicht !

    Show more replies
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