Hi, I have applied for free trial but it does not show any credits even after payment

Hi Amaya Sain!

Could you try signing out and back into your account?

Let us know how it goes.

Thanks,

Kartika

Hi Amaya Sain,
Sorry to hear you are having trouble with your Firefly credits.

Could you please share a screenshot of your credits balance? You can find this under the Account menu in the top right corner of the Firefly page.

(Please make sure to cover or blur out any personal information, like your email address, before posting it!)

This will help us get a better idea of what might be happening.

Hajar
[Moved to questions]