Questions

"I am unable to cancel my Firefly plan because my account shows a billing issue and the Cancel Plan option is locked. Please cancel my subscription without charging any further amount."

Я згенерував одне відео і після цього виникає помилка "недоступно у вашому регіоні"

i am simply trying to get text to flow from one set of text to the next in a video and it’s jumbling up all the words together making it unreadable

I asked it to make a VERTICAL video 3 times and it used my credits to make it horizontal. How do I get my credits back. 

Seedence 2.0 keeps showing "I don't have permission to access" when I add video and image references, even though I have 4000 points.

I can normally add up to 6 images to create an image.  that feature is miising

Quand je clique sur generer une vido, la page ne prend plus aucune commande et reste bloquée

I tried to use the bulk option to remove the background from images. Instead of getting a transparent background, I got the exact same pics and the background was exactly the same.

I am trying to generate voice on firefly… it charges me credits (I have 7000+) but does not generate and says contact support. I am not generating video.

I'm an same issue using Kling 3.0. I've tried multiple times across multiple days and no luck. I don’t want to be forced to use my credits differently. Is there a fix? 

firefly failed to create an image, but still uses the credits

I cannot generate a prompt, I always get this problem. 

Aleph was told to zoom in from a plot map onto 3 buildings on the map;Aleph drew Mrs. Claus with Santa’s head;asked Aleph to correct just that one detail;Aleph reproduced THE SAME VIDEO three times;I WAS CHARGED 400 CREDITS FOR EACH COPY??

Adobe Firefly image-to-video keeps adding a slight push-in or pan even when the prompt explicitly says no zoom, no pan, no tilt, no dolly, and unchanged composition. I am trying to animate only tiny local details in a still image for seamless looping, but the model keeps introducing camera drift. Please add a true locked-camera mode so only requested local motion is generated and the framing remains identical throughout the clip.

Firefly is not clicking or going forwards, the use is broken

My video is not getting generated, please fix this bag quickly otherwise I am taking back my free trial, cancel my free trial.

I press on the duration button. However, it doesn’t give the option to change the slider: sometimes. Definitely hit and miss.This vid caught Kling not co operating.CheersNate

I subscribed for one month plan today  and paid 769.68 Rs.  also but still it shows You don't have enough credits for this generative action. Get more credits now for continued access or wait until your monthly reset.

Credits ohne Benutzung abgezogen und jetzt auf “0/4500 credits left”

Hello, my adobe firefly get a bug. i try to generate an image but i can't do anything, it's not working. Can someone help please ? Thx

al querer ingresar a las opciones avanzadas donde se puede ver el resultado de la generación, la web falla y no te deja avanzar. No importa si estas desde el navegador o desde la app de android, la falla salta igual 

it's incredibly frustrating. The generation took a long time, but in the end it failed to complete the task. It ended up being a complete waste of credits.I really hope Adobe can investigate this issue and refund the credits for failed generations. Users shouldn't lose credits when the system isn't able to finish the job.

I have chosen Spanish (Latin America) and yet, when I generate, it’s still in English. i need a spanish voice and a spanish translation.

Colei uma imagem para frame inicial, configurei o vídeo para 110 segundos, 9:16, utilizando o modelo Kling 3.0 Omni sem som… depois de clicar em gerar o processo está demorando bem mais do que o comum, e depois de muito esperar ele é “cancelado” como se eu ainda não houvesse solicitado a geração, só que meus créditos foram consumidos.