Questions

AI generations should be free until March, but credits are still being charged

When I went to generate a video it charged me for 3 vids of the same video. I would like a refund for the credits I lost generating those videos.

Once an image has been generated, i can’t edit it using prompts. The button is blue and ready to click, but nothing happens.

sod a esse erro n esta fucnionando 

I like to generate my own images, then run them through Firefly effects and styles to tweak, try different looks, unify layers etc. I used to be able to do this and control how much the effects and styles would alter the image. Now it seems that adding any effects or styles creates major changes in the image (composition, image elements etc) and I can't control it, no matter which options I tweak in the settings. Is it me, or is it Firefly??

I’m not pleased with this program.  Gemini is much better than this

Hi, my premium credits keeps on getting deducted when trying to generate video using Veo 3.1 Fast. But the generation keeps on failing, I am sure you will see this on my account. Please advise.

 estou tentando usar o topaz para escalar um vídeo, cliquei em gerar, mas ele não gera, apenas consome créditos

My account email: removed by mod... Plan: Firefly Generative AI (Premium features) According to my plan, the monthly allocation should be 11,000 Firefly credits. However, after the renewal on March 8, my account shows a total of 11,000 credits but the available credits remaining are only 6,840. This indicates that I effectively received about 7,000 credits instead of the expected 11,000. I have attached a screenshot from my account dashboard showing: "7000 / 11000 credits left". yestrday Could you please check my account activity and confirm why the full 11,000 credits were not available after renewal? Thank you for your help.title edited by mod

my generation is stuck for half an hour and it doesnt cancel. please refund my credits aswell please

I receive a notification saying I no longer have access to the free Firefly plan due to misuse. Is there any way to fix this?

After giving reference uploads and also suitable prompts the generation is not happening.

Added title at bottom with out me asking and has noting to do with this photo . I told it to only add the Name of the person and nothing else  

I have been generating a video 3 times and it is not working it is taking the credit however it is not creating the video. i have done it on 2 different browsers 

Je reçois un message d’erreur lorsque j’essaie de générer mes images, alors que j’ai tous mes crédits

I see ad for unlimited generations until March 16th but I am still being charged for images and video. I am using the firefly model for video. 

I selected generate an image from text. So I submitted the following text and got error messages. Was I charged for this? If so, I want my credits back (refunded). Dr. B

I asked it as an edit, to add in sound effects. I charge me but didn’t add the effects.

How many credits did I use and the video wasn't created?

TERRIBLE - you just took ~1500credits and gave me nothing at all useful. No way to report? The last one for 950 credits shrunk a 20s movie to only 5 seconds. and added a watermark on the movie that garbled the message I asked for. ZERO VALUE 

Seeing as nodes and more artist-integrated methods of AI integration haven’t been prioritized as the most crucial part of AI in the realm of “art” or visual creation, and word-bases prompting continues to be the hyper-focus of these technologies, how long should we assume word-based prompting will be only in the hands of artists who would be doing this work with or without AI tools? In simple terms: how long can we expect for humans to be in the role of “prompter” before it switches to an agentic AI team working exclusively for managers? Why should artists trust that word-based prompting, which utilizes only a small amount of their skills and has no tactile inputs, won’t be given at some point to agents? The imagination behind these “tools” seems to be geared more for shareholder profits versus tools to empower truly amazing art that comes from the hands of an artist. Prove me wrong by getting nodes in place, sketch and overlay marker integration, lighting tools, preview drafts that do

How do I change the theme on Firefly desktop? I have a disability and can't read light text on a dark background.

Preciso do reembolso do pagamento de R$80,00 do firefly, eu tinha cancelado a renovação automática e mesmo assim renovou 

你有创建图片的能力，可惜你AI目前对产品工业设计和结构设计还懂的太少，这个设计根本和现实LED灯管差距十万八千里。 

Gostaria de solicitar o encerramento das cobranças da minha conta, pois são solicitei plano anual ou cobrança constante, comprei os créditos para um mês de uso. Reitero o pedido para que encerre desde já as cobranças. Atte., Niedson Ricardo de Oliveira Morais