Questions

Hello Adobe Firefly team,I am evaluating Adobe Firefly API for commercial use in a production SaaS workflow (image generation and post-processing).I would like to confirm the following points at a high level:1) For images generated via the Firefly API, does Adobe’s copyright indemnification apply when the output is used commercially, assuming compliance with the Firefly terms?2) Firefly-generated images include C2PA Content Credentials.If the original Firefly output is preserved unchanged, and a derived image is created separately for publishing (e.g., resized or with a visible disclosure watermark), does this affect indemnification for the original asset?3) Is there any official guidance on how C2PA metadata should be preserved or handled in commercial workflows using the Firefly API?This question is intended to understand the expected and supported usage patterns.If detailed legal confirmation requires a support ticket, please let me know the correct channel.Thank you.

a reaper leviathan eats a sandshark

Bonjour, j’essai de générer des vidéos à partir d’image. C’est pourquoi j’ai souscrit à l’abondement. Cependant cela fait 3 jours que je n’arrive pas à générer de vidéo. A la fin du chargement, cela me dit “problème survenu, veuillez réessayer ultérieurement”. Merci de me donner la marche à suivre pour débloquer la situation. Cordialement

почему с меня списали деньги? я никакую подписку не оформлял а деньги списали

Clicked to report a bug and got sent to “request a feature” - so an idea - fix that.  Second - tried to create a video. Credits removed. No video generated. Could there be a fix

 Has anyone used Adobe Firefly to generate realistic lifestyle or explainer visuals for a foot massager concept, and what prompts worked best?[link removed by moderator] 

I started a Firefly Standard account on Dec 4th 2025, then to increase the amount of Gen credits I added a Pro account on Dec 22nd.When I check my remaining credits (which is a pain in itself because it always says “unable to load selection” and I have to go to my avatar etc repeatedly going in circles until I finally get the balance of my credits) anyway I've got two accounts but only see one reset date which is the 10th of each month. I read the date should be on the date you started the account, so anyone tell me why mine isn't and also how do i see info separately for each Firefly account ?

Ando testeando la generación de video con firefly video que está gratis hasta el 1/12/2015Me cuesta pensar en que el sistema de pago para generar videos e imágenes sea por créditos, cuando la IA no toma bien el prompt y no genera lo que se quiere. Incluso me dije, ha de ser que escribo prompts como la verga, y me fui a Gemini, le dije que me hiciera el prompt para que un generados de videos con IA lo entendiese y realizara lo que quería y tampoco me resultó, también intenté hacerlo en inglés para ver si es que la IA es bien gringuita y no entiende mexicano del sur. Capaz es que esta fase de servicio gratis es para que los clientes le enseñen a la misma IA para que se eduque en el proceso. Pero de no ser así, no puede ser un sistema pago de tokens, ya que me gastaría todos mis créditos generando un solo video. Dejo una imagen de todos los intentos que he hecho para un solo video y no me logra dar lo que quiero.

Be honest in the UI about Firefly accepting only a single key frame, not “Frames.”

Im trying to make adjustments to get better images in Adobe Firefly but its not showing anything where I can make these edits

I'm trying to create an image on Firefly, but it says it's not accessible. I'm asking the administrator to contact me to fix it..

Hi.I want to make film from many photos to make a time lapse.All photos are freehand taken at the same position and show gardens or buildings over the year with all seasons Like a presentation all photos shall orientate at stable points like buildings.Can AI do all the adjustment in angle, position, exact overlay, perspective correction, etc,that all images orientate at the first picture?thx

Bonjour,Dans l’espace mon compte (quand je clique sur le bouton bleu en haut à droite de l’écran), il est indiqué : Crédits restants : 156 / 2000Réinitialisation le 5 février 2026La date du prochain paiement est le 26 février, mais comme je lisais que la réinitialisation était le 5 février, j’ai utilisé beaucoup de crédits ces derniers jours.Le 5 février est aujourd’hui et il ne se passe rien... pas de nouveaux crédits !Est-ce qu’il s’agit d’un bug d’affichage ?Pourquoi est-il indiqué “réinitialisation le le 5 février” si ce n’est pas la cas ?Merci par avance pour votre aide !Bien cordialement

生成時のプロンプトの途中で生成が始まり、満足いく動画の作成ができません。解約の手順を教えてください。

I saw Adobe’s recent announcement about unlimited generations using the Firefly video model. I’m subscribed to Creative Cloud and get 4000 AI credits monthly. When I use Firefly to create a video, it still charges me credits (500 for a typically low-quality firefly generation). Does the unlimited generations offer exclude Creative Cloud subscriptions to Firefly? Is it unlimited after my credits are used? I’ve searched but I can’t find a clear answer.

I don’t really want/need it and noone else does either. STOP

Load image - prompt - generate - image   change prompt - generate - exact same generation

Ich habe gestern von Adobe Firefly ein Testabbo bestellt und gezahlt. Die Cloud wurde auf meinem PC heruntergeladen aber ich habe keine Credits, so wie es beschrieben wurde.Das ist sehr unübersichtlich und ärgerlich. Ich kann keine Image to Video Szenen erstellen.  

 I want to delete all the 100% useless renderings that Firefly makes. Is this feature intentionally missing, or am I just not seeing it? Utterly useless garbage outputs, especially if you thought it could do text. Come on, Adobe, seriously? Like, you’re Adobe. Why not render the image elements and vectorize that, and render the text as typed on a layer above it? I don’t get it. So, since dozens of my attempts at getting a useful output from Firefly failed, I just realized I also cannot delete them. Am I missing it? Do I need to report and provide feedback? Upgrade to an even more expensive account? Let me know if there is a way.

Payment for the service package was made on 01/26/2026 in the amount of $11.99. No credits were provided for the month. 

I accidentally submitted a credit request in the Generative Video section. However, my manager is receiving more than five emails a day, so I’d like to cancel this request.

Basically, I don’t think Firefly is creatively enabling so much as it is an affront to craft, a threat to creators, and a creative dead end. And it’s apparently sucking up enough resources to kill other apps that are more important to me, like Animate. What would a world look like with a modernized, beast-mode Adobe Animate bringing imaginative and full-featured character animation capabilities to the masses? Instead, we’re getting funneled into a system of dependency on wishy-washy algorithmic lamp-rubbing.I’m personally switching to Toon Boom Harmony and will end my subscription with Adobe as soon as my assets are moved. I’ll be finding a Photoshop alternative as well, as it hasn’t been keeping up with competitors. Adobe, move your resources toward the software we subscribed for or you may not be around in 5 years’ time.

Not a bug. Firefly produces great results, worth the credits and then randomly chucks an abomination out that I should be able to reject and reclaim credits for… if it’s particularly bad.

my adobe firefly account have some dowload troubles. ı can not download anything (photo and video), please help me about this feature. I can not working on my project. My download button is not working.