Questions

The images that generated are disappear from history

It creates a picture from scratch that does not look like me at all.

Hello,Beautiful product. Thank you for a peek at this.The 'like' buttons (♥️) on the gallery pages just threw me off by not working as intended most of the time and directly opening the editor view. Going back loads up an entirely different state of the gallery where I may or may not find the said video again. I am sure this is a tiny low priority thing, but just wanted to bring it to your notice.Thanks,Kamal

Saludos. En la sección para generar vídeo basado en imágenes, no importa qué imagen adjunte, la IA me arroja la siguiente alerta, sin infringir niguna política. Solo me pasa con la generación de vídeo, no con las otras herramientas generativas. No se puede cargar.No podemos procesar esta indicación porque la imagen de referencia no cumple con nuestras directrices de usuarios. Sube otra imagen e inténtalo de nuevo.

I dont know if its a Bug or a Feature?   The Ratio and Render Model shif everytime I go to edit or even when I am generating a new Image in FIREFLY.  I am severly Vi9sion Impaired and this Wastes Cloud Storage and needlessly wastes your Server Capacity! Everybody loses!

Screenshot 2025-11-29 at 3.00.27 PM.png The video timeline was there when I was working on another project, it is gone now. Did I press something wrong?

ガイドライン違反が出ますが、どこが違反なのかわかりません。

Firefly refuses to animate this graphic of a fierce warrior.  No details, it just won't.  I made a JSON prompt to get him walking towards the camera.  No dice.  What's wong?   [Moved from the CC Desktop forum by moderator]

Estou enfrentando um problema técnico ao tentar usar o recurso de upload de imagem para definir o primeiro ou último quadro em vídeos no Adobe Firefly. Após fazer o upload da imagem, o sistema não carrega corretamente, o botão “Continuar” não funciona, e em alguns casos aparece um ícone de erro Informações adicionais:Versão do aplicativo: Firefly Web (atualizada)Plataforma: Windows 11, navegador firefoxEtapas para reproduzir:Acesso o FireflyEscolho a opção de gerar vídeoFaço upload da imagem para o primeiro quadroO sistema trava ou não responde ao clicar em “Continuar”Resultado esperado: Que a imagem seja aplicada como quadro inicial/finalResultado obtido: Erro de carregamento ou botão inativoIsso está afetando diretamente meu fluxo de trabalho e não consigo usar um recurso básico que é anunciado como funcional, poderiam me informar como resolver isso ou se EXISTE trava regional no BRASIL?

Bonjour, Il y a un bug sur la création vectorielle.Mes crédits sont décomptés alors que l'image n'est pas créée ... ça me met "un problème est survenu"Mais le crédit se décompte. Meme en rafraichissant la page rien n'apparait. Résultats j'ai perdu 5 crédits ... Pas cool du tout.

ファッション業界で働いているものです。Fireflyで当社の服をきたモデルを生成しようと、参照画像のところに当社の服をアップロードして「この服を着た女性のモデル写真を作ってください」としてモデル写真を作っていますが、1週間ほど前から参照画像にアップロードできず使えなくなってしまいました。利用中のプランはCreative Cloud Pro、使用OSはMacOSX15.7.2です。Creative Cloud Proのプランを確認しましたがFireflyは含まれているようです。何が悪いのでしょうか。

Here’s a short, fun cartoon script for an animation video on the theme “Always” — simple, cute, and perfect for a short animated clip: --- 🎬 Cartoon Script: “ALWAYS” Title: Always There Characters: Rico – a cheerful little robot Mimi – a playful cat Narrator (optional)   --- Scene 1: Morning in the Park (Soft music plays. Birds chirp.) Narrator:In a tiny, colorful park lived Rico the robot and his best friend, Mimi the cat. They were different, but one thing was the same… Rico: (bouncing happily)Mimi! Let’s go explore! Mimi: (stretching)Meow! Always ready!  --- Scene 2: The Big Puddle Rico and Mimi walk into a big puddle blocking the path. Rico:Oh no… we can’t go forward. Mimi: (smiling)Don’t worry. I’m always here to help. She jumps across and pushes a log to make a bridge. Rico:You’re amazing, Mimi!  --- Scene 3: Rico’s Turn A strong wind blow

I generated an image using a reference image, then deleted the reference image; now every subsequent image generated is using the same reference image even though ive deleted it. Why?

i spent all my credits trying to get your video creator to spell our name right, still didnt get it correct and i used up all my credits.  This is really a scam

Sou assinante da adobe firely e a mensalidade do mês foi descontada porém o app não me deixa gerar imagens, diz que os créditos são insuficientes 

Hello, Rollerskates (with 4 wheels) are still difficult for Firefly. I made a series of 30 rollerskates illustrations, and another 30, but the alignment of the wheels is often not so good.Even if I change my prompts that include: 'classic quad roller skates with 2 wheels in front and 2 wheels in the back' and 'close-up art-style illustration of classic quad roller skates, four clearly visible wheels (two in front, two in the back), accurate wheel alignment, realistic axle positions, detailed wheels and laces, vibrant colors' it still has difficulty with closeup and medium shots for rollerskates.  So Firefly needs some more training for rollerskates.

Bonjour, Firefly s'ouvre directement avec Mozilla. Or certaines fonctionnalités ne sont pas prises en compte. Comment choisir un autre navigateur pour ouvrir Firefly ?

I have cancelled my plan but it reset and i got another montly access to firefly for free

I'm looking for a more definitive answer to the following question...Will any content uploaded to a partner model, such as Runway, be used in model training?  According to Adobe: when you use any model (whether their own Firefly or a third-party/partner model) through the Firefly app, “the content they generate and upload … will never be used to train generative AI models.”  Great.  But, Runway’s Terms of Use explicitly state that by using their services, you grant them a license to use your “Inputs and Outputs” (e.g. your prompts and the resulting images/videos) to “train and improve its AI models, algorithms and related technology.” - which is why we won't use Runway within our business for commercial production. But, if I use the Runway model through Firefly, is it really true that Runway does not use the input for training?  I'm dubious, as it seems like a technological leap to setup a unique pipeline for Adobe requests.  Please reassure me t

Please see my video created which it did not do what was asked of it.https://firefly.adobe.com/open/urn:aaid:sc:EU:9bacf990-e8f0-4b93-915d-40a001993dca I'd like my credits back please

Simply stated I must thank Adobe for allowing me access to the other apps in this free trial because I can actually see wht Gen AI might be capable of doing. My lord how has such a great comapny such as Adobe ceated have such a rotten product like Adobe Firefly? Specific I am talking about the generative Video functionality. It is a joke compared to what's out there and the image ceation capability is pretty sub standard also. Maybe it's me but I dont think so. Also I am continually being flagged for using my own family photos under user guidlines to try to create videos and the most utterly begning prompts are be refused. No wonder your stock has fallen so much while the rest of the tech world is zooming higher. Your generative suite stinks and is a great waste of time. Ihope some agentic AI bot reads this and responds. All the best Oh credit where credit is due the audio suite in Premiere Pro is really quite good. Really outstanding as good as firefly is bad.

firefly not working

exactly as it says. Various different models int he last day have failed ot load, but my credits werre still deducted.

Bonjour,hier 22 novembre à 18h30,  j'ai payé un abonnement d'un mois à Adobe Firefly à 9,23 euros; Et aujoud'hui 23 novembre à 10h11,  j'ai dû repayé ce même abonnement à 9,23 euros !!!!!!Il ne me semble pas avoir fait beaucoup de vidéo pourtant.... Ou ce prix est-il juste pour 3 ou 4 videos AI ?je ne comprends pas bien.... vous pouvez m'expliquer.Merci et bonne fin de WE 

Hi, guys! At some point Gemini 3 (w/ Nano Banana Pro) started to refuse generating images with the error: Something went wrongYou don't have access to this feature Before, it worked just fine. What could be the reason? How can this be solved? Thanks.Andriy