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Ernesto A
Participant
July 23, 2026
Answered

No me deja generar imágenes, muestra un letrero de que compre más créditos pero tengo 4.000 créditos

  • July 23, 2026
  • 2 replies
  • 13 views

Intento generar cualquier imagen y no la crear, muestra un letrero que dice que ya no tengo más créditos generativos y que compre más o mejore mi plan. A pesar de que tengo 4.000 créditos

    Correct answer Ernesto A

    Hi Kartika, thanks for replying. No problem at all, I share the username with someone and I hadn't realized the credits were used up generating videos.

     

    2 replies

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    July 23, 2026

    HI Ernesto A!

    Thanks for writing in. Could you share a screenshot that displays the issue? Also, post a screenshot of your account form top right corner and hide your ID while posting.


    Let us know. Happy to help.
    ^KR



    moved to questions

    E
    Ernesto AAuthorCorrect answer
    Participant
    July 24, 2026

    Hi Kartika, thanks for replying. No problem at all, I share the username with someone and I hadn't realized the credits were used up generating videos.

     

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